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GoToWebinar vs TeamViewer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoToWebinar
Ranking in Virtual Meetings
24th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
8
Ranking in other categories
No ranking in other categories
TeamViewer
Ranking in Virtual Meetings
6th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
87
Ranking in other categories
Remote Access (3rd)
 

Mindshare comparison

As of April 2025, in the Virtual Meetings category, the mindshare of GoToWebinar is 2.0%, up from 1.9% compared to the previous year. The mindshare of TeamViewer is 7.1%, down from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

RITA Conroy-Martin - PeerSpot reviewer
Video library is a great tool and it enables good customization; feels a little antiquated and rusty
I like that recordings are available immediately, it's a great feature. I also appreciate being able to use the video library as a tool, and the integration of an API with other systems we have. We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface. People thought they were on our platform, but they were using GoToWebinar. Those are unique features that seemed to be very easy for our development team to integrate. I like that aspect of it. It also provides good visibility if somebody had seen a webinar that was useful. It's very easy to push them out. Registration is an easy process as is customization on the back end. We very rarely had technical issues running the webinars so it's a pretty robust platform overall.
Sanjay Patankar - PeerSpot reviewer
Easy to install and has lots of resources but need to improve performance
It's a remote access solution. We use it for conferences, meetings, and communication.  It works just like other communications tools. It also integrates well with Office 365 and Outlook, et cetera. The performance is good.  It's got a lot of resources for users.  The product is easy to install.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."
"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."
"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."
"The interface is browser-based and simple, which is an advantage over other solutions."
"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."
"The most valuable feature of TeamViewer is its ease of use."
"This solution is straightforward to use."
"From my perspective, the most important is the login."
"We also use it a lot for remote site assistance. We've set up our internal authentication for unattended access to our remote sites. That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. It's set as a direct, secure connection. As long as the station has internet access, we can see it and it makes remote support very simple."
"TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing."
"This is a unique solution that is very easy to install."
"I recommend it as a solution for remote disk users."
"TeamViewer is a scalable solution."
 

Cons

"The sharing of cameras is limited to meeting organizers."
"GoToWebinar would be improved with the inclusion of support for video endpoints."
"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."
"The platform feels old and a little rusty, more could be invested into the look and feel of it."
"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."
"I don’t see any areas where improvement is needed."
"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."
"TeamViewer could improve by having support for other operating systems, such as Linux."
"The solution could improve by increasing or removing the time limitation on the use of a session."
"The solution could have better scalability."
"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."
"I'm not sure if they provide good quality audio alongside screensharing."
"It becomes complicated to switch from one monitor to another for different windows."
 

Pricing and Cost Advice

"It is a monthly subscription and the price is quite expensive if you're not paying annually."
"This is a free solution."
"We are using the free version of TeamViewer."
"The cost is in the thousands of dollars per year."
"TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it."
"We have a permanent license and the price is reasonable."
"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."
"I used the free version of TeamViewer."
"TeamViewer is very pricey. You have to sign up for a yearly subscription."
"It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...
 

Overview

 

Sample Customers

Avigilon Corporation, Bitdefender, British Library's Business & IP Centre, Business Wire, Clarity, Colt, Conversion Rate Experts, Cornerstone Home Lending Inc., DemandGen, DPR Construction
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about GoToWebinar vs. TeamViewer and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.