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Gusto vs Ramco HCM comparison

Gusto and Ramco are both solutions in the Benefits Administration category. Gusto is ranked #22, while Ramco is ranked #17 with an average rating of 3.0. Gusto holds a 0.7% mindshare in BA, compared to Ramco’s 0.5% mindshare. Additionally, 75% of Gusto users are willing to recommend the solution, compared to 66% of Ramco users who would recommend it.
Gusto
Read 3 Gusto reviews
  • 247 Views
  • 182 Comparison Views
75% willing to recommend
Ramco HCM
Read 12 Ramco HCM reviews
  • 183 Views
  • 112 Comparison Views
66% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

Gusto and Ramco HCM are HR solutions in the human capital management space. Gusto seems to have the upper hand for affordability and easy deployment, while Ramco HCM offers advanced features for comprehensive management.

Features: Gusto offers intuitive payroll management, benefits administration, and employee self-service functionalities. Ramco HCM provides versatile modules like payroll, workforce management, and analytics. Gusto is preferred for its simplicity, while Ramco HCM appeals to enterprises with complex needs due to its depth of functionality.

Ease of Deployment and Customer Service: Gusto is cloud-based with straightforward deployment and strong customer support. Ramco HCM's deployment is more involved, supported by customization options and complex integration capabilities.

Pricing and ROI: Gusto offers competitive pricing with low setup costs, appealing to small to mid-sized businesses with quick ROI. Ramco HCM requires a higher initial investment, promising longer-term ROI, suitable for larger corporations seeking a robust platform. The cost-effectiveness varies based on organizational needs.

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Buyer's Guide
Gusto vs. Ramco HCM
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gusto
Ranking in Benefits Administration
22nd
Ranking in Talent Management
38th
Average Rating
7.0
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Ramco HCM
Ranking in Benefits Administration
17th
Ranking in Talent Management
28th
Average Rating
7.0
Reviews Sentiment
6.8
Number of Reviews
12
Ranking in other categories
Applicant Tracking and Recruiting Software (13th), Cloud HCM (24th)
 

Mindshare comparison

As of April 2025, in the Benefits Administration category, the mindshare of Gusto is 0.7%, up from 0.8% compared to the previous year. The mindshare of Ramco HCM is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration
 

Featured Reviews

Mimi Evans - PeerSpot reviewer
Simple to use solution that offers a lot; gives employees the option to get cash advances
I think it's great that it syncs with QuickBooks Online and any payroll software that syncs with QuickBooks Online is great. My issue with their syncing was that every single account for a deduction went to a liability account, but not a lot of businesses run that way. As of September, they did not have the ability for me to put an employee's deduction for benefits in anything but a liability account; which made it not difficult, but added a manual step to the syncing of the entering of our payroll between Gusto and QuickBooks Online. I would also like for the tech support to be more responsive. Gusto also advertises their health benefits, but they don't do a good job of explaining why it's a better option to go through them. I think there's more communication that could be done on that. I also think that there are some HR benefits that they could be offering to these lower plans, without having to go to the Premium Plan. I think that that's something that they should consider in the future.
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Sudarsan Santhosh Kumar S. - PeerSpot reviewer
It's so easy to use that a customer can easily understand the process with zero knowledge of the system
Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. And documentation is available. Ramco doesn't charge much when customers request custom KPI calculations and other custom features. Workday and SAP impose a high charge. Ramco's bots are excellent, whereas Workday doesn't have an automated system and is only now developing a mobile app.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"I appreciated the templates that they offered for new hires and onboarding."
"It is a good product, and it is suitable for different client requirements. It has customization options and flexibility. You can customize a report or configure the workflow based on your requirements. Everything is there in the product, and you can customize it as per your requirement. Our clients found the automation of the payroll, leave attendance, and onboarding modules the most valuable. The Time and Attendance module is fully integrated with this solution and supports multiple data entry modes, such as barcode, biometric device, fingerprints, and face reading. Its core HR module includes features like movement, expense management, exit, and separation. The compensation and benefits module includes features like welfare, retirement, and superannuation. It also has analytical tools. You can create a real-time report based on your requirements. You can also publish that report in different formats, such as Excel, PDF, HTML, etc. It has a chatbot feature, which is using machine learning and natural language. You can ask questions about your leave balance, attendance, or things like that, and you will get an immediate reply from the chatbot. It also supports approval through email."
"Once we implemented this solution, it was customizable for our needs and this has been the most valuable aspect of this solution."
"Ramco HCM stands out due to its reliability and up-to-date compliance with legal, statutory, and regulatory requirements."
"Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. and documentation is available."
"Ramco HCM is a stable system that doesn't have downtime or fluctuation issues. It can also take large volumes and scale up very fast."
"Payroll processing is very easy. SQL rules can be attached to any pay elements."
"The performance management system is really good."
"In general, the solution is very flexible and can be configured in multiple ways."
 

Cons

"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"One area for improvement in Ramco HCM is its UI, which could be more intuitive. Another area for improvement in the system is that it can be challenging to make some modular-based changes to it."
"The talent management and performance appraisal modules could use some improvement."
"The mobile app for this solution could be improved as it lacks many features."
"They can improve the configuration time because it takes more time than other products to configure the system. It could be because they are managing this single product for all countries, but it would be good if they improve the implementation time because we need to implement the solutions within a timeline. They should provide some kind of auto-configuration so that the system can be configured and implemented within a certain timeline. Implementors should have a provision to configure the system in a short time. There should also be an option to move the setup or configuration from staging to production to save time. These types of automation should be there."
"The mobile app and web page user experience could be more user friendly."
"The entire UI/UX of the solution can be improved drastically."
"The product itself sometimes feels inconsistent because it comes with bugs."
"Ramco could be a bit faster and offer more use cases. A prime aim is to get analytics and this is lacking in Ramco. This lack of reporting is one of the reasons we are moving away from using Ramco."
 

Pricing and Cost Advice

Information not available
"Their customized solution is pretty expensive but much cheaper than its competitors."
"I am not aware of the price because I was working in the implementation team, but pricing is generally based on the requirement, modules, headcount, and country."
"This solution is priced in the middle compared to other solutions on the market."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
22%
Government
9%
Comms Service Provider
8%
Media Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Ramco HCM?
The solution is very expensive.
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What needs improvement with Ramco HCM?
Ramco is a complex system that does not come with GPS tracking functionality. Customization of Ramco is a big problem and can be costly. When you open Ramco, you should see a dashboard that gives y...
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What is your primary use case for Ramco HCM?
We use Ramco for finance and CRM, but it's not fully utilized for HRMS. We're currently updating our HRMS processes, and I'm exploring how to use Ramco for employee self-service, performance manage...
See all answers
 

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Product Reports

Buyer's Guide
Benefits Administration
April 2025
Gusto reportDownload Gusto product report
Buyer's Guide
Ramco HCM
March 2025
Ramco HCM reportDownload Ramco HCM product report
 

Also Known As

ZenPayroll
No data available
 

Overview

Gusto provides payroll, benefits and HR to modern companies, by handling payments to employees and contractors and also electronically handling the paperwork necessary to help companies comply with tax, labor, and immigration laws.

Gusto

Ramco HR & Global Payroll is a complete and refreshingly simple cloud HR software covering HR needs from hire to retire. It offers Core HR, Time and Attendance, Global Payroll (across 45+ countries), Talent Management, Recruitment, Planning & Analytics. Ramco HCM empowers through innovative tech like bots, Zero UI, mobility, in-memory payroll, enabling Digital HR.

Ramco HCM’s unique offerings encompasses but not limited to

  • Unified HR platform with Global Payroll

    • Use of Chat-bots

    • Rapid Deployment capabilities

    • EmpSense - an app to capture employee mood in real-time

    • Talent Tagging - helps managers tag skill-sets to employees for identifying right employee for a project

    • SMS based Employee Self Service ESS - allows users to apply leave, raise queries,via a text message

    Ramco HR & Global Payroll is scalable and can be deployed on cloud or on-premise. It integrates with most of the existing ERP, Financial business applications. It caters to medium and large enterprises- 500+ to 100000+ employees. For more details, please visit http://bit.ly/2cIqeCq.

    Ramco is a fast growing cloud enterprise software player across HR and Global Payroll, ERP, Asset Management, Logistics and Aviation MRO. Trusted over 500+ multinationals, Ramco has been recognized by Nelson Hall, Everest Group, CIO Honour, Human Resources Group & CIO Choice


Trusted over 400+ multinationals across 35+ countries, Ramco HCM has been globally recognized by Nelson Hall, Everest Group, CIO Honour, Human Resources Group & CIO Choice.

Click here for more information or write to us at contact@ramco.com.

Ramco
 

Sample Customers

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN
Lifestyle, Bata, Dabur
Buyer's Guide
Gusto vs. Ramco HCM
April 2025
Free Report: Gusto vs. Ramco HCM
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We monitor all Benefits Administration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.