HCL Sametime vs Webex comparison

HCLSoftware and Cisco are both solutions in the Virtual Meetings category. HCLSoftware is ranked #19 with an average rating of 8.0, while Cisco is ranked #2 with an average rating of 8.0. HCLSoftware holds a 0.4% mindshare in VM, compared to Cisco’s 17.1% mindshare. Additionally, 75% of HCLSoftware users are willing to recommend the solution, compared to 86% of Cisco users who would recommend it.

HCL Sametime

Read 5 HCL Sametime reviews

80 Views
48 Comparison Views

75% willing to recommend

Webex

Read 123 Webex reviews

3,831 Views
1,460 Comparison Views

86% willing to recommend

HCL Sametime

Webex

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between HCL Sametime and Webex based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed HCL Sametime vs. Webex Report (Updated: January 2025).

Buyer's Guide

HCL Sametime vs. Webex

January 2025

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Helped 831,158 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HCL Sametime

Ranking in Virtual Meetings

19th

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Number of Reviews

123

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Virtual Meetings category, the mindshare of HCL Sametime is 0.4%, down from 0.7% compared to the previous year. The mindshare of Webex is 17.1%, up from 14.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Bogdan Chechlowski

Kierownik Biura Informatyki at EIB SA

Stable product, communicate very fast and allows to see who's online in the office or work environment

It was used for communication through text messages, primarily Being able to see who was online and communicate very fast was a good feature. The security was quite good. However, when we tried to implement it for email at a high level, we had to use another solution, FortiMail Gateway. I view…

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AlexandruCioruta

Senior manager at Ernst & Young

Used to conduct online third-party client meetings or third-party vendor meetings

The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I can view the status and availability of colleagues or team members, which makes it easy to approach them when they are available."

"The security was quite good."

"Webex has frequent updates and it is very good."

"We can access and conduct meetings remotely from anywhere using Webex."

"Lag-free video communication and virtual meeting software which runs smoothly."

"The most valuable feature is the ease of use."

"I like WebEx's stability and ease of use. The screen-sharing tools and audio controls are also nice."

"The most valuable option is screen sharing."

"Webex is a thin client and we like the interface. It is easy to use."

"I have found the most valuable features to be the high quality of the video and the audio. Additionally, the graphical user interface is good and it is easy to use."

More Webex pros

Cons

"The webinar should be integrated into Sametime for a larger number of participants."

"It lacks some features compared to modern solutions. For example, it doesn't allow sending screenshots or other files."

"The performance is not always good and could be improved."

"The pricing could be improved."

"Webex could be improved by having a password-protected system. I don't remember there being any passwords for the meetings, but, presently, Zoom has meeting protection."

"It would be better if it were more secure. I do expect Webex to keep up with hackers and their latest techniques."

"The user interface is not easy to use."

"Some concerns are raised by the company's team when it comes to the screen portion of the tool. There is a need to hire engineers to deal with the aforementioned issue."

"The WebEx interface is not as user-friendly as Zoom's. There is room for improvement there."

"I would like for them to include a collaboration tool so that you can directly do a video call or audio call to your colleagues or anyone in the office."

More Webex cons

Pricing and Cost Advice

Information not available

"I am not aware of the pricing details."

"The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."

"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."

"Webex is very expensive."

"I use the free version, not the enterprise version. The only compelling reason to go for paid WebEx pay is if you're hosting large meetings."

"There is a subscription needed to use this solution and we pay approximately $5,000 per year."

"There are no licensing fees."

"The price of Webex is in the middle range compared to the market."

More Webex pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Educational Organization

85%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with HCL Sametime?

I view it as part of HCL Notes and Domino, and my opinion is similar to those products. It lacks some features compared to modern solutions. For example, it doesn't allow sending screenshots or oth...

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What is your primary use case for HCL Sametime?

It was used for communication through text messages, primarily.

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What advice do you have for others considering HCL Sametime?

Overall, it was quite good. I would rate it an eight out of ten. It's a better product than some others from HCL, but overall, I wouldn't recommend it, given the availability of superior alternatives.

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What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

The tool is expensive. It costs approximately $6000 per year. The vendor must work on the pricing. $3500 to $4500 would be more reasonable. Webex is much more expensive than the other brands.

See all answers

What needs improvement with Webex?

The solution's initial setup process is lengthy. The tool takes a bit of time to download. When you are at the tail end of starting up a meeting, installing Webex will delay you.

See all answers

Comparisons

No data available

Skype for Business vs Webex

Compared 27% of the time

Cisco Meeting Server vs Webex

Compared 23% of the time

Zoom vs Webex

Compared 16% of the time

TeamViewer vs Webex

Compared 12% of the time

Cisco TelePresence vs Webex

Compared 8% of the time

More Webex Competitors

Product Reports

Buyer's Guide

Virtual Meetings

December 2024

Download HCL Sametime product report

Buyer's Guide

Webex

December 2024

Download Webex product report

Also Known As

Lotus Sametime, IBM Lotus Sametime

Cisco Spark

Learn More

HCLSoftware

Cisco

Overview

HCL Sametime. Secure Conversations Across Any Device

Your company can’t afford to take any data risks, but your teams still need to be able to interact and react quickly, wherever they are working. Sametime offers modern instant messaging, file-sharing, and online meetings with the proven security your business can trust.

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Sample Customers

Connect2Cloud, Superior Group, Daifuku Co. Ltd., Seaward, The City of Fort Worth, Christian Brothers Services, Berlitz, Deutsche Notes User Group, Danske Fysioterapeuter, Slumberland, La Vacanza, Rheinmetall AG

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

HCL Sametime vs. Webex

January 2025

Free Report: HCL Sametime vs. Webex

Find out what your peers are saying about HCL Sametime vs. Webex and other solutions. Updated: January 2025.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.