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Hornetsecurity Altaro VM Backup vs MSP360 Backup comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hornetsecurity Altaro VM Ba...
Ranking in Backup and Recovery
33rd
Ranking in Cloud Backup
27th
Ranking in Disaster Recovery (DR) Software
18th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
31
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
52nd
Ranking in Cloud Backup
36th
Ranking in Disaster Recovery (DR) Software
29th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (5th)
 

Mindshare comparison

As of October 2026, in the Backup and Recovery category, the mindshare of Hornetsecurity Altaro VM Backup is 0.9%, up from 0.7% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Hornetsecurity Altaro VM Backup0.9%
MSP360 Backup1.1%
Other98.0%
Backup and Recovery
 

Featured Reviews

Asif Usmani - PeerSpot reviewer
Regional Sales Manager at S2
Lacks multi-platform support and physical infrastructure but excels in storage optimization
We use it for VM backup and Office 365 backup I find the solution to be user-friendly and easy to manage and deploy. It provides storage for Office 365, which is beneficial, and the deduplication technology is excellent, especially in optimizing storage capacity compared to others. In terms of…
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There is a free version for Hosts with 2 VMs."
"Altaro reduced the time we needed for managing our backups, especially significant is the Cloud Management Console, which solved many issues we had with prior products."
"Excellent compression and deduplication with off-site WAN backup included."
"The costs of performing restores are less than ever before as we can save a lot of time with this software."
"It is an excellent product; it is easy to deploy, stable, and fast, and their support is excellent."
"Hornetsecurity Altaro VM Backup's most valuable features include its user-friendly interface and the ability to perform data compression updates, which enhance overall efficiency and effectiveness."
"Ability to restore to any host."
"Great backup features for all my Hyper V machines."
"Client-side encryption minimizes worries about data being captured on the back-end."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"I would recommend the solution; it's a very trustworthy solution."
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"Technical support is very good."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"Provides connectivity to a lot of different cloud storage solutions."
 

Cons

"We use Linux guests on Hyper-V clusters and we really need the file level restore on these VMs (ext3 and 4 file systems) functionality."
"The recovery speed could be quicker, especially when you only need a file or two."
"The yearly maintenance fee can be improved. It is high."
"The software does have occasional problems with shadow copy but restarting the services rectifies this."
"It would be nice to be able to recover the items to their original location."
"Availability of physical server backup would be an added advantage."
"Missing features at the moment are Linux file-level restore, backup from physical machines, German localized version, and probably full tape support (RDX is supported but there is no "real tape" support)."
"If you look into the performance of a virtual machine and you look to the performance of the physical machine, the correlation between these is totally unclear."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The graphics are looking a bit old and should be updated."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
 

Pricing and Cost Advice

"VMware is a little pricey, but it is a good solution and priced similar to other products."
"​By implementing the solution at multiple locations, significant cost savings were achieved."
"The price is great for the utility you get and the licensing has never caused any issues with my company."
"Its yearly maintenance fee is fairly high for me to renew for upgrades and support."
"No other product offers these features for this price. The ROI is great."
"The pricing is okay,"
"There is a free version for two VMs. I would advise to study the deployment environment well, prior to committing to order a license per host."
"Altaro VM Backup is affordably priced. It is a best value for its price and has almost every feature that an expensive, popular product offers."
"It provides a good cost savings compared to our previous cloud backup."
"We have a very good return on investment."
"I rate the price of MSP360 Backup a seven out of ten."
"The solution is expensive."
"Its pricing needs improvement."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Pricing is reasonable although can be quite a large upfront cost."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Construction Company
12%
Comms Service Provider
12%
Manufacturing Company
7%
Financial Services Firm
13%
Construction Company
13%
Comms Service Provider
12%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise4
Large Enterprise4
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Hornetsecurity Altaro VM Backup?
The pricing and licensing cost is challenging since most competitors offer cheaper pricing, making it difficult to penetrate the market with the current pricing strategy.
What needs improvement with Hornetsecurity Altaro VM Backup?
The solution needs multi-platform support as it is currently only available for VMware and Hyper-V. It also lacks support for physical servers and workstations. Additionally, they should add more p...
Ask a question
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Also Known As

Altaro VM Backup
Cloudberry Backup
 

Overview

 

Sample Customers

Thomson Reuters, Microsoft, Amazon, Harvard University, MIT, Peugeot, Xerox
StratX
Find out what your peers are saying about Hornetsecurity Altaro VM Backup vs. MSP360 Backup and other solutions. Updated: September 2026.
916,117 professionals have used our research since 2012.