Huawei eSight vs ITRS Geneos comparison

Huawei and ITRS are both solutions in the IT Infrastructure Monitoring category. Huawei is ranked #34 with an average rating of 8.7, while ITRS is ranked #31 with an average rating of 7.0. Huawei holds a 0.9% mindshare in IM, compared to ITRS’s 1.2% mindshare. Additionally, 72% of Huawei users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

Huawei eSight

Read 10 Huawei eSight reviews

1,174 Views
861 Comparison Views

72% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

2,138 Views
1,211 Comparison Views

96% willing to recommend

Huawei eSight

ITRS Geneos

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and Huawei eSight compete in the comprehensive monitoring solutions category. ITRS Geneos holds an edge in real-time monitoring and integration, particularly benefiting financial services with customizable dashboards and incident management tools.

Features: ITRS Geneos offers real-time monitoring, highly customizable dashboards, and pre-built plugins advantageous for the financial industry. Huawei eSight provides comprehensive management simplicity for Huawei devices, concentrating efforts on device management tasks but offers less depth in integration compared to Geneos.

Room for Improvement: ITRS Geneos could improve historical data visualization, dashboard functionality, and cloud monitoring. Users sometimes find setup and navigation complex. Huawei eSight needs enhancement in automation, third-party integration, and alert simplification, with an opportunity for wider infrastructure monitoring beyond Huawei.

Ease of Deployment and Customer Service: ITRS Geneos allows for flexible on-premises and cloud deployment, backed by responsive customer support known for problem-solving expertise. Huawei eSight focuses on on-premises deployment, offering strong service support but lacks the cloud flexibility Geneos provides.

Pricing and ROI: ITRS Geneos, while expensive, provides significant ROI through proactive monitoring and cost-saving by reducing incident frequency. Negotiable pricing structures are possible for comprehensive deals. Huawei eSight is priced competitively but has a complex licensing structure, suitable for Huawei-specific environments.

To learn more, read our detailed Huawei eSight vs. ITRS Geneos Report (Updated: April 2025).

Buyer's Guide

Huawei eSight vs. ITRS Geneos

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Huawei eSight

Ranking in IT Infrastructure Monitoring

34th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Management Applications (9th)

ITRS Geneos

Ranking in IT Infrastructure Monitoring

31st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (28th), Network Monitoring Software (46th)

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Huawei eSight is 0.9%, up from 0.8% compared to the previous year. The mindshare of ITRS Geneos is 1.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Gary Strydom

Desktop Analyst at Transnet

Used to monitor devices and provides the hardware alarms feature

Huawei eSight has helped me overcome many monitoring aspects of the hardware. From a single view, I can monitor all the hardware. Instead of logging on to each piece of hardware and monitoring it individually, I can monitor them from one single point. I would recommend the solution to other users because it provides a single point of view of the hardware. Overall, I rate the solution a nine out of ten.

Read full review

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can scale the solution."

"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."

"I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime."

"The most important features are alarm management and the visualization of the health of our network devices."

"Huawei eSight provides businesses with monitoring capabilities of network devices across your network."

"I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."

"We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers."

"The product is stable."

More Huawei eSight pros

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

"Custom script toolkits"

"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

"I always appreciate Geneos's stability and ease of use."

"The clean and colorful UI and easy to use options like snooze and active times."

More ITRS Geneos pros

Cons

"The price could be less costly."

"It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices."

"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated."

"Huawei eSight should work on the option to have the email notification working on Office 365 Exchange."

"The variety of license types should be made simpler as, at present, it is complex."

"Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting."

"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."

"It is not a very flexible product."

More Huawei eSight cons

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

"It needs to be easier to configure, especially with the JMX plugins."

"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

More ITRS Geneos cons

Pricing and Cost Advice

"Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."

"The solution’s pricing is reasonable."

"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."

"The price is very expensive."

"The pricing for Huawei eSight is reasonable, especially with the base license and incremental licenses for additional devices. However, the variety of license types can be a bit complex. We used to sell eSight but switched to another solution, so we're not actively trading it anymore."

"I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."

"I can say it's not that cheap because the licensing is a little bit costly"

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"You will get the best price if you get a single global deal."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"The pricing seems reasonable. We're happy enough with it."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Financial Services Firm

76%

Computer Software Company

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Huawei eSight?

We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers.

See all answers

What needs improvement with Huawei eSight?

Huawei eSight should work on the option to have the email notification working on Office 365 Exchange.

See all answers

What is your primary use case for Huawei eSight?

We use the solution to monitor the hardware environment of our data center. We mainly use Huawei eSight to monitor the devices. It assists in monitoring our devices in terms of utilization and moni...

See all answers

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

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Compared 8% of the time

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Compared 23% of the time

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Compared 16% of the time

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Compared 13% of the time

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Product Reports

Buyer's Guide

Network Management Applications

April 2025

Download Huawei eSight product report

Buyer's Guide

ITRS Geneos

April 2025

Download ITRS Geneos product report

Also Known As

No data available

Geneos

Overview

Huawei's eSight is a unified software suite for planning, operating, and maintaining complex enterprise ICT infrastructure from global, converged networks and data centers to multimedia and video communications that includes the facilities necessary for delivering performance and IT services. eSight provides a platform that supports infrastructure and devices from third-party providers, to develop custom management applications and improves O&M efficiency.

Huawei

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

Marina Bay, CITIC Pacific Mining

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

Huawei eSight vs. ITRS Geneos

April 2025

Free Report: Huawei eSight vs. ITRS Geneos

Find out what your peers are saying about Huawei eSight vs. ITRS Geneos and other solutions. Updated: April 2025.

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