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Hyland OnBase vs Hyland Perceptive Content comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Hyland OnBase
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
Business Process Management (BPM) (16th), Enterprise Content Management (5th), Low-Code Development Platforms (14th)
Hyland Perceptive Content
Average Rating
6.6
Number of Reviews
4
Ranking in other categories
Document Management Software (15th)
 

Mindshare comparison

While both are Content Management solutions, they serve different purposes. Hyland OnBase is designed for Business Process Management (BPM) and holds a mindshare of 0.3%, down 0.4% compared to last year.
Hyland Perceptive Content, on the other hand, focuses on Document Management Software, holds 3.1% mindshare, up 3.1% since last year.
Business Process Management (BPM)
Document Management Software
 

Featured Reviews

Srinivas Rao Kagitha - PeerSpot reviewer
Offers good dashboards and reports but fails to offer better migration features
The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.
it_user590442 - PeerSpot reviewer
With workflows, a group of people can be working on appeals and forward them all to one queue.
I’ve been using the Web version the past year due to moving to a laptop as my primary computer. No one can seem to figure out how to print into WebNow, even though the Capture option is still there. I still plan to figure that out on my own. When a user has the Perceptive Software License on their computer, they are able to print PDF documents directly into ImageNow (File, Print, ImageNow is an option along with PDF, printer, etc.). From my understanding, ImageNow licenses are not compatible with laptop computers (at least not with the one that I have). Therefore, if I have a PDF on my screen, in order to get it into ImageNow, I have to either email it to someone with a license, who can print directly to ImageNow, or print it out and have someone at a scanning station, scan it in and then link it to a student’s record.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Government
13%
Computer Software Company
11%
Manufacturing Company
8%
University
18%
Government
13%
Computer Software Company
10%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Hyland OnBase?
The solution is very developed and we are not taking full advantage of its functionalities.
What is your experience regarding pricing and costs for Hyland OnBase?
As we had an enterprise license, we were not limited in terms of user access. We also paid for workflow licenses, which allowed up to 250 concurrent users.
What needs improvement with Hyland OnBase?
We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application. The application could potentially be more open-source, allowing in...
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Also Known As

OnBase
ImageNow
 

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Overview

 

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
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