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IBM Business Automation Workflow vs OpenText ProVision comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
16th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
OpenText ProVision
Ranking in Business Process Management (BPM)
46th
Average Rating
6.4
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Enterprise Architecture Management (28th)
 

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 2.2%, down from 2.4% compared to the previous year. The mindshare of OpenText ProVision is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Customizable features empower seamless workflow automation
The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.
reviewer1944672 - PeerSpot reviewer
Good attribute attachment but problems with collaboration
I primarily use OpenText ProVision to create our end-to-end process repository and library for different parts of the organization, capturing the collaboration process to get the right inputs OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has had a positive effect on decision-making in my organization. It helps us with our dispute process."
"IBM provides long-term support and maintains a traditionally good customer-vendor relationship."
"The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through."
"This is a low-code software where you can just drag and drop on the user interface. There are also a lot of quality integrations such as TMS."
"No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes."
"The most important aspect is that it helped us focus on the business process perspective."
"It gives us the ability to create toolkits and use them across many different applications. It allows us to write things one time, instead of having to write a diary for every single different application. We can write at once and reuse it."
"The dashboards are helpful because you can display reports directly on your screen."
"The stability of the product is very good."
"OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and analyze that information."
"All the features come as part of a standard license."
 

Cons

"I would like to see more streamlined install and provisioning; preferably containerized IBM BPM would be helpful."
"I feel that the features are not user-friendly."
"The monitoring features must be improved."
"Sometimes, we feel like we are not getting the full features of the content management capabilities."
"Code management lacks merging capabilities. If parallel development requires merging, improvements in this area would be beneficial."
"The development UI is sometimes a little slow."
"The UI of the solution is not good. They should work to update the solution and make it better and fresher."
"If the issue needs escalation to level two or level three, it can take time on a case-by-case basis."
"Integrating with or interfacing with other tools like data management tools would be very helpful."
"OpenText ProVision's collaboration management is quite complicated and difficult to use."
"Lacks the ability to have your own in-house developments."
 

Pricing and Cost Advice

"When you compare with Laserfiche and M-Files, IBM is expensive."
"Our license is on a three-year term."
"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
"The solution has saved us time."
"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
"The solution's pricing is a little bit expensive."
"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
37%
Computer Software Company
10%
Government
7%
Insurance Company
5%
Energy/Utilities Company
20%
Financial Services Firm
17%
Construction Company
11%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What do you like most about IBM Business Automation Workflow?
The most valuable feature of IBM Business Automation Workflow is cost management.
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The pricing of IBM Business Automation Workflow is within the expected range for our organization, which is in the enterprise sphere. We ensure everything is economical and well-regulated while mai...
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Also Known As

Business Automation Workflow
Metastorm ProVision
 

Overview

 

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Delta Technology, Export Development Canada, Rompetrol, Salt River Project, AMEC, U.S. Air Force, HP Consulting & Integration
Find out what your peers are saying about IBM Business Automation Workflow vs. OpenText ProVision and other solutions. Updated: April 2025.
848,270 professionals have used our research since 2012.