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IBM Cloud Video vs Zoom comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Video
Ranking in Virtual Meetings
40th
Average Rating
8.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
CDN (31st)
Zoom
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
210
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Virtual Meetings category, the mindshare of IBM Cloud Video is 0.3%, up from 0.3% compared to the previous year. The mindshare of Zoom is 11.1%, down from 14.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

RL
Great user interface and easy to implement
I like the corporate looking user interface for the audience and very straight forward log-in process too. The user interface of other solutions such as GoToWebinar can be confusing for a less tech-savvy audience. IBM has thoroughly thought through everything and the flexibility to integrate the API to expand the registration gateway allows us to have an extra layer of security. Furthermore, the brand IBM is reputable in the market for its data and network security.
Kallol Chaudhuri - PeerSpot reviewer
Helped us tremendously in collaborating with each other and getting our work done and offers the breakout rooms feature.
We are a team located across various locations. Not in the same geographic location. We are distributed. And it's not possible to physically travel and meet people. Sometimes it's simply not possible. But Zoom has helped us tremendously in collaborating with each other and getting our work done. Without Zoom, it would have been very, very difficult. The breakout rooms feature is also helpful. For example, I have a meeting attended by hundreds of people and want to create subgroups. I typically use it for different role-play scenarios during training if we are trying to conduct some training on presentation skills. So there's a large group, which is initially trained by an instructor. Then you get instructions that the room will be split into smaller breakout rooms. I'll give you a topic, and you'll practice in these smaller groups. That's one way I use it. So it's like a simulation of a real brainstorming session I'd have in a physical space.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the user interface. There aren't too many buttons that the audience will have to fiddle with."
"Overall Zoom functions well."
"The solution is easy to set up."
"Zoom is scalable. We have about 10,000 users at my company."
"Zoom provides different background screen functionalities for privacy protection."
"The performance is good."
"Zoom's most valuable feature is communication."
"The product's most valuable features are chat and video streaming."
"The Mozilla extension is useful to schedule meetings."
 

Cons

"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward. You have to do an API to integrate. It would be a lot easier if they had that."
"It would be helpful if Zoom could integrate with our medical systems."
"My only concern in Zoom is the stigma associated with being a Chinese product. However, it has been acquired by the US government or a US counterpart has taken over it. There is not any issue with respect to data security. This being said, there is a little bit of apprehension when it comes to the data security aspect. It's better if they give a public statement that we are compliant with the GDPR requirements. It will be helpful for them in promoting their solution in a much better way."
"Zoom is an immature product that is not yet stable."
"Setting up and understanding the tool takes time."
"I would like to see them develop end-to-end encryption, like WhatsApp. That would improve the security of the software."
"Zoom security could be improved."
"I think Zoom is not secure."
"Sound is not an issue, however, with video I've always had issues when using the free service."
 

Pricing and Cost Advice

Information not available
"It is an inexpensive product."
"I use the free version of Zoom."
"Zoom is free."
"We use the free version of the product. We utilize it only three to four times a month."
"I am using the free version."
"Zoom is free."
"The solution is affordable."
"Licensing fees are paid on a yearly basis."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
92%
University
1%
Financial Services Firm
1%
Computer Software Company
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
There is a concern about the free version's forty-five-minute limit. For education use, having more affordable access through institutions would be beneficial.
 

Comparisons

No data available
 

Also Known As

IBM Ustream
No data available
 

Overview

 

Sample Customers

Airbnb, N3 Results, University of Notre Dame
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings. Updated: April 2025.
847,772 professionals have used our research since 2012.