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IBM DevOps Test UI vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM DevOps Test UI
Ranking in Functional Testing Tools
28th
Ranking in Regression Testing Tools
15th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
SmartBear TestComplete
Ranking in Functional Testing Tools
8th
Ranking in Regression Testing Tools
5th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
75
Ranking in other categories
Test Automation Tools (6th)
 

Mindshare comparison

As of March 2025, in the Functional Testing Tools category, the mindshare of IBM DevOps Test UI is 0.6%, down from 1.0% compared to the previous year. The mindshare of SmartBear TestComplete is 4.9%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

HZ
Reliable test automation, and test data creation with efficient support
The solution can be improved by removing the need for object matching in the framework. The latest version has increased load time before testing can be run. The reason is that changes were made to how it works with the browser and the startup takes some time. Adjusting those changes to speed up the load time will improve the solution.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IBM Rational Functional Tester is very contextual."
"It is compatible with all sorts of Dark Net applications. Its coverage is very good."
"Test automation is most valuable because it saves a lot of time."
"The most valuable feature is the UI component tester."
"TestComplete is simple, it's a very easy-to-use tool."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts."
"The database checkpoints detect problems which are difficult for a human resource to find."
"When compared to other tools, it is very simple."
"The initial setup is pretty easy and it's quick to deploy."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
 

Cons

"If the solution is running on Linux, there are some issues around application compatibility."
"As many of our products are moving from PC to mobile, the most important thing that this solution needs is mobile app support."
"The latest version has increased load time before testing can be run."
"They need to do a complete revamp so that even a non-technical person can manage the tool."
"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."
"There could be API interfaces with this tool."
"This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail."
"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
"The integration tools could be better."
"Error handling features in the tool are a little limited."
"The solution’s customer support should be improved."
"The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."
 

Pricing and Cost Advice

"Licensing is good but the prices for the products are expensive. A single-user license may go for something like $10,000 to $30,000. There are no additional costs, and support is included within that price."
"The pricing is pretty reasonable."
"Our ROI is about $10,000 a year."
"The option we chose was around $2,000 USD."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
"It comes with a high cost."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"The licensing costs are in the range of $1,000 to $3,000."
"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."
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Top Industries

By visitors reading reviews
Computer Software Company
27%
Financial Services Firm
16%
Real Estate/Law Firm
8%
Government
8%
Computer Software Company
20%
Manufacturing Company
13%
Financial Services Firm
12%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I don't know much about the pricing, however, I think it's cheaper.
What needs improvement with SmartBear TestComplete?
The recording function, when using Python, could be improved, as it does not work well in recording testing.
 

Also Known As

IBM Rational Functional Tester
No data available
 

Overview

 

Sample Customers

Edumate
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about IBM DevOps Test UI vs. SmartBear TestComplete and other solutions. Updated: February 2025.
842,592 professionals have used our research since 2012.