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IBM DevOps Test UI vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM DevOps Test UI
Ranking in Functional Testing Tools
29th
Ranking in Regression Testing Tools
14th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
SmartBear TestComplete
Ranking in Functional Testing Tools
9th
Ranking in Regression Testing Tools
5th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
75
Ranking in other categories
Test Automation Tools (6th)
 

Mindshare comparison

As of April 2025, in the Functional Testing Tools category, the mindshare of IBM DevOps Test UI is 0.6%, down from 0.9% compared to the previous year. The mindshare of SmartBear TestComplete is 4.8%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

HZ
Reliable test automation, and test data creation with efficient support
The solution can be improved by removing the need for object matching in the framework. The latest version has increased load time before testing can be run. The reason is that changes were made to how it works with the browser and the startup takes some time. Adjusting those changes to speed up the load time will improve the solution.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Test automation is most valuable because it saves a lot of time."
"It is compatible with all sorts of Dark Net applications. Its coverage is very good."
"IBM Rational Functional Tester is very contextual."
"The most valuable feature is the UI component tester."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."
"The initial setup is pretty easy and it's quick to deploy."
"It allows us to test both desktop and web applications."
"The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment."
"It works very fine. It is fast on almost any machine, and it is also very well organized. I like its object mapping and its capability to find and interact with almost everything that exists on Windows."
"The integration with various tools is important."
"It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained."
 

Cons

"If the solution is running on Linux, there are some issues around application compatibility."
"As many of our products are moving from PC to mobile, the most important thing that this solution needs is mobile app support."
"They need to do a complete revamp so that even a non-technical person can manage the tool."
"The latest version has increased load time before testing can be run."
"The integration tools could be better."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"The artificial intelligence needs to be improved."
"There could be API interfaces with this tool."
"What is currently missing from this solution is better support for mobile testing."
"The initial setup of SmartBear TestComplete was complex."
"The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools."
"The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS."
 

Pricing and Cost Advice

"Licensing is good but the prices for the products are expensive. A single-user license may go for something like $10,000 to $30,000. There are no additional costs, and support is included within that price."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"The option we chose was around $2,000 USD."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"It comes with a high cost."
"The price is less, compared to other products, such as QTP."
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Top Industries

By visitors reading reviews
Computer Software Company
27%
Financial Services Firm
16%
Real Estate/Law Firm
9%
Government
8%
Computer Software Company
20%
Manufacturing Company
14%
Financial Services Firm
12%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I don't know much about the pricing, however, I think it's cheaper.
What needs improvement with SmartBear TestComplete?
The recording function, when using Python, could be improved, as it does not work well in recording testing.
 

Also Known As

IBM Rational Functional Tester
No data available
 

Overview

 

Sample Customers

Edumate
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about IBM DevOps Test UI vs. SmartBear TestComplete and other solutions. Updated: February 2025.
842,767 professionals have used our research since 2012.