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IBM DevOps Test UI vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM DevOps Test UI
Ranking in Functional Testing Tools
28th
Ranking in Regression Testing Tools
15th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
SmartBear TestComplete
Ranking in Functional Testing Tools
8th
Ranking in Regression Testing Tools
5th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
75
Ranking in other categories
Test Automation Tools (6th)
 

Mindshare comparison

As of February 2025, in the Functional Testing Tools category, the mindshare of IBM DevOps Test UI is 0.6%, down from 1.0% compared to the previous year. The mindshare of SmartBear TestComplete is 4.9%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

HZ
Reliable test automation, and test data creation with efficient support
The solution can be improved by removing the need for object matching in the framework. The latest version has increased load time before testing can be run. The reason is that changes were made to how it works with the browser and the startup takes some time. Adjusting those changes to speed up the load time will improve the solution.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IBM Rational Functional Tester is very contextual."
"It is compatible with all sorts of Dark Net applications. Its coverage is very good."
"The most valuable feature is the UI component tester."
"Test automation is most valuable because it saves a lot of time."
"The ability to run a whole suite of tests automatically (which we did overnight)."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications."
"It allows us to test both desktop and web applications."
"The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment."
"Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well."
"SmartBear TestComplete performs some self-healing and has a feature called OCR (optical character recognition)."
"It is a strong automation tool for desktop, browser, and API testing."
 

Cons

"As many of our products are moving from PC to mobile, the most important thing that this solution needs is mobile app support."
"They need to do a complete revamp so that even a non-technical person can manage the tool."
"If the solution is running on Linux, there are some issues around application compatibility."
"The latest version has increased load time before testing can be run."
"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."
"Increased performance with less memory and CPU usage."
"The artificial intelligence needs to be improved."
"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
"It is very hard to read the test log generated by TestComplete Executor if the log file is very big. TestComplete Executor is a small tool for just running the TestComplete test framework (not for developing)."
"The licensing costs are a little bit high and should be reduced."
"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."
 

Pricing and Cost Advice

"Licensing is good but the prices for the products are expensive. A single-user license may go for something like $10,000 to $30,000. There are no additional costs, and support is included within that price."
"The licensing costs are in the range of $1,000 to $3,000."
"It comes with a high cost."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
"The product is becoming more and more expensive."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"It is approximately $6,000 a year."
"The pricing is a little above average — it could be lower."
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Top Industries

By visitors reading reviews
Computer Software Company
28%
Financial Services Firm
15%
Government
8%
Real Estate/Law Firm
8%
Computer Software Company
19%
Manufacturing Company
13%
Financial Services Firm
12%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I don't know much about the pricing, however, I think it's cheaper.
What needs improvement with SmartBear TestComplete?
The recording function, when using Python, could be improved, as it does not work well in recording testing.
 

Also Known As

IBM Rational Functional Tester
No data available
 

Overview

 

Sample Customers

Edumate
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about IBM DevOps Test UI vs. SmartBear TestComplete and other solutions. Updated: February 2025.
838,713 professionals have used our research since 2012.