IBM Instana Observability vs WhatsUp Gold comparison

IBM and Progress Software are both solutions in the Application Performance Monitoring (APM) and Observability category. IBM is ranked #44 with an average rating of 8.0, while Progress Software is ranked #24 with an average rating of 9.5. IBM holds a 0.4% mindshare in APM, compared to Progress Software’s 0.5% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

IBM Instana Observability

Read 3 IBM Instana Observability reviews

514 Views
379 Comparison Views

100% willing to recommend

WhatsUp Gold

Read 24 WhatsUp Gold reviews

867 Views
700 Comparison Views

85% willing to recommend

IBM Instana Observability

WhatsUp Gold

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between IBM Instana Observability and WhatsUp Gold based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Instana Observability vs. WhatsUp Gold Report (Updated: April 2025).

Buyer's Guide

IBM Instana Observability vs. WhatsUp Gold

April 2025

Download the complete report

Helped 848,396 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Instana Observability

Ranking in Application Performance Monitoring (APM) and Observability

44th

Average Rating

8.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in Application Performance Monitoring (APM) and Observability

24th

Average Rating

7.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (26th), Server Monitoring (14th), IT Infrastructure Monitoring (27th)

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of IBM Instana Observability is 0.4%, up from 0.1% compared to the previous year. The mindshare of WhatsUp Gold is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Tomas Kim

Managing Director at BA Solutions

Not expensive and offers good performance

The most valuable feature of the solution is performance. A one-vendor solution serves as a good feature of the tool. In the IT industry, the IT support team has lots of vendors to contact. DB monitoring is done by one company, while WaaS monitoring is done by another and done by another company, which makes it really complicated for the IT team concerned about the security levels. The tool's main feature is that it is a one-vendor solution. The analysis done by the tool is a good feature. The tool is used as an open-source tool. The tool is growing, and new features are being added to the product.

Read full review

Tom Condo

Supervisor Information Services Operations at Seminole County Public Schools

If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue

When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution has a one-second resolution, giving you the status of your application within one second."

"The most valuable features of IBM Instana are its quick data collection and analytics after installing the agent."

"The most valuable feature of the solution is performance."

"The solution effectively monitors network devices and servers."

"The threshold alerting is the most valuable feature."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

"The documentation is very good."

"It is stable."

"Our local support team provides excellent service."

"The installation and configuration process are easy."

"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."

More WhatsUp Gold pros

Cons

"The solution should include log management and improve reporting and integration with Cognos."

"One area that requires improvement is related to the automation part, specifically automated actions like sending SMS."

"The product's initial setup phase is not very easy."

"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."

"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."

"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."

"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."

"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

"You have to invest a few days to become an expert in this solution."

"The product is old and not updated."

More WhatsUp Gold cons

Pricing and Cost Advice

"The solution's pricing is reasonable compared to that of its competitors like Dynatrace."

"The tool's cost is normal as per the market. The tool is not expensive."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"This is a well priced solution."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The pricing can be on the expensive side when considering competing products."

"Pricing is reasonable compared to other products."

"The most valuable feature is the cost compared to other solutions."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

More WhatsUp Gold pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

See recommendations

848,396 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

18%

Manufacturing Company

10%

Computer Software Company

10%

Construction Company

Computer Software Company

12%

Financial Services Firm

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for IBM Instana Observability?

The tool's cost is normal as per the market. The tool is not expensive.

See all answers

What needs improvement with IBM Instana Observability?

The tool should offer more LDR AI models. The monitoring is just a status, but the next level of a monitoring solution is to prevent an accident or stop an accident status. The solution should be t...

See all answers

What is your primary use case for IBM Instana Observability?

Before IBM, I ordered our company's engineer to have a look at the tool and test it. I think it was two years ago, the transfer to IBM happened in our company. At the beginning, IBM Instana Observa...

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...

See all answers

Comparisons

Elastic Observability vs IBM Instana Observability

Compared 43% of the time

Grafana vs IBM Instana Observability

Compared 16% of the time

IBM Tivoli Composite Application Manager vs IBM Instana Observability

Compared 11% of the time

BMC TrueSight Operations Management vs IBM Instana Observability

Compared 8% of the time

Zabbix vs IBM Instana Observability

Compared 8% of the time

More IBM Instana Observability Competitors

Grafana vs WhatsUp Gold

Compared 13% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 9% of the time

Zabbix vs WhatsUp Gold

Compared 9% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 8% of the time

Nagios XI vs WhatsUp Gold

Compared 6% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

April 2025

Download IBM Instana Observability product report

Buyer's Guide

WhatsUp Gold

March 2025

Download WhatsUp Gold product report

Overview

IBM Instana Observability is a versatile tool tailored for real-time monitoring and management of applications, especially in complex cloud environments. It excels in automated root cause analysis, improving system reliability, and dynamic graphing for visualizing system interconnections. With features like real-time alerting, it enhances operational efficiency and aids in prompt issue resolution, making it invaluable for maintaining robust IT operations.

IBM

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

Information Not Available

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

IBM Instana Observability vs. WhatsUp Gold

April 2025

Free Report: IBM Instana Observability vs. WhatsUp Gold

Find out what your peers are saying about IBM Instana Observability vs. WhatsUp Gold and other solutions. Updated: April 2025.

DOWNLOAD NOW

848,396 professionals have used our research since 2012.

See our IBM Instana Observability vs. WhatsUp Gold report.

See our list of best Application Performance Monitoring (APM) and Observability vendors.

We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.