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IBM ProtectTIER vs Rubrik comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024
 

Categories and Ranking

IBM ProtectTIER
Ranking in Backup and Recovery
80th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
Deduplication Software (13th)
Rubrik
Ranking in Backup and Recovery
4th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
88
Ranking in other categories
Cloud Backup (4th), Disaster Recovery (DR) Software (4th)
 

Mindshare comparison

As of December 2024, in the Backup and Recovery category, the mindshare of IBM ProtectTIER is 0.1%, down from 0.1% compared to the previous year. The mindshare of Rubrik is 7.7%, up from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

ValereFEUGWANG - PeerSpot reviewer
Protects data in hybrid infrastructures, but it is an expensive product with poor support
The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.
Amit Motiwale - PeerSpot reviewer
Offers extensive automation capabilities, ransomware remediation and sensitive data discovery are better than other solutions
Rubrik is an important tool for data recovery in case of a ransomware attack. It's a crucial part of their overall venture, as data recovery would be difficult without it. The guarantee of data restoration in a crisis is the main benefit. It's a combination of all features that offer value, like ransomware remediation and sensitive data discovery, that are better than other solutions. Rubrik is emerging with its AI capabilities. Rubrik's AI companion is called Ruby which is very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"The most valuable features are the Self-Service, and the ability to search the data."
"The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."
"The solution is highly stable."
"Overall IBM ProtectTIER is a great solution. It is easy to use."
"The command-line interface is good."
"Rubrik is a faster unit from a hardware perspective. Things, like Live Mount, mean we can bring services back straightaway, then have them transition back into the live storage in the background. Because we can use Live Mount to do instant restores, a restore is now a five-minute job. Then, the rest of it is done in the background, rather than doing something for an hour before you actually get the restore back."
"The solution's technical support team is very responsive and proactive."
"Cut backup remediation to nearly nothing."
"Product support team is excellent, with issues typically being resolved on the same day."
"The live mount reduces complexity."
"Rubrik simplifies our data backup and recovery processes significantly. It's very straightforward to use. We start by tagging through VMware, and everything tagged for Rubrik is backed up automatically. Backups are much better and faster because Rubrik takes a full snapshot of the virtual machine. We recently conducted a verification by performing a restore, and even during the restore process, we could bring up the server in less than 10-15 minutes. Additionally, we have set up alerts for sensitive data, which helps us track data."
"I value the options it has for storage tiering (i.e. whether it should be a flash, SSD, or pushed to the cloud) depending on the data provided."
"A reduced infrastructure complexity and fast to rack and go."
 

Cons

"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"IBM ProtectTIER could improve by being more user-friendly."
"Setting up the system to work with legacy equipment is a bit complex at times."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"The backup for a large amount of data is slow."
"I would like for unmanaged backups to be able to be saved in a separate policy."
"The dashboard and user interface could be improved to make them more user-friendly."
"There is room for improvement in pricing. After the licensing, the price tends to go up as time goes by."
"I hope to see enhancements in areas like data governance and the incorporation of new features in future updates."
"Rubrik can only leverage cloud storage for archiving and has no cloud failover."
"It needs more storage array integration options and an easier restore for files that download using a browser."
"The customer service and support could be a bit faster."
"The price of Rubrik is too high, especially when you are considering a change in the total backup solution."
 

Pricing and Cost Advice

"This solution is very expensive."
"We have a capacity-based license, which is managed centrally for all the sites of my company."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"IBM ProtectTIER is an expensive solution."
"There is a license requirement for the solution. If you expand or if the maintenance period expires, there's a license renewal as well."
"The solution is expensive for small businesses."
"The pricing has been quite good from our perspective, in terms of being able to negotiate with the Rubrik team to get the product that we want and be able to sell that out to our end customers."
"It’s simple, straightforward, and we were able to see 50% hard savings."
"Rubrik is quite expensive for small businesses."
"It is a great value, but its cost is still a bit high."
"As a technical person, I don't have the details, but from what I have heard, it can be expensive."
"Rubrik is expensive, but due to its data management capabilities, customers can save a lot by reducing hardware and storage."
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Top Industries

By visitors reading reviews
Computer Software Company
27%
Financial Services Firm
23%
Educational Organization
6%
Real Estate/Law Firm
6%
Computer Software Company
13%
Financial Services Firm
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting it up is a relatively simple affair. For the most part it prompts you from scre...
What do you like most about Rubrik?
It is a stable solution. Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for Rubrik?
In many cases, the customers I speak with want to have a one or three-year license. Because it's for backup, they need the ability to increase or replace the solution as they need. They want to hav...
 

Learn More

 

Overview

 

Sample Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics
Find out what your peers are saying about IBM ProtectTIER vs. Rubrik and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.