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IBM ProtectTIER vs Rubrik comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM ProtectTIER
Ranking in Backup and Recovery
86th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
Deduplication Software (13th)
Rubrik
Ranking in Backup and Recovery
4th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
95
Ranking in other categories
Cloud Backup (4th), Disaster Recovery (DR) Software (5th)
 

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of IBM ProtectTIER is 0.1%, up from 0.1% compared to the previous year. The mindshare of Rubrik is 7.5%, up from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

ValereFEUGWANG - PeerSpot reviewer
Protects data in hybrid infrastructures, but it is an expensive product with poor support
The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.
AmarpreetSingh - PeerSpot reviewer
Optimal data security and management achieved with smooth deployment and strong support
I plan to expand the number of users for Rubrik in the future. Currently, I have approximately 10 to 12 customers on Rubrik, as we are partners to Rubrik and a service provider, SIS. I am working with large to medium organizations, not small ones. Regarding Artificial Intelligence, Rubrik is in the initial phase, and I am expecting more from them. I can give them seven out of ten for their improvements in that area. I would recommend Rubrik to other organizations because it is easy to install, easy to manage, and very compact in terms of a solution, with good support from Rubrik. These features allow it to match from small scale to large scale customers very easily. The number of people who usually take part in maintenance from my side depends on the customer size. For large customers, we involve four to five people, but for small customers, one person is enough. I rate Rubrik eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall IBM ProtectTIER is a great solution. It is easy to use."
"The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."
"The most valuable features are the Self-Service, and the ability to search the data."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"The solution is highly stable."
"The command-line interface is good."
"The live mounting and compatibility of different operating systems is great."
"Rubrik is highly scalable and is easy to do."
"A Google-like file search, system scaling, and a frequent development cycle are some positives that this solution offers."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"Time dedicated to backup was drastically reduced."
"Replaces legacy tapes and disk backups which are unreliable, expensive and space consuming."
"I think the best feature is its masterless architecture."
"The web interface is user-friendly, clean, and it provides a good summary of what you're protecting at a glance."
 

Cons

"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"IBM ProtectTIER could improve by being more user-friendly."
"The backup for a large amount of data is slow."
"Setting up the system to work with legacy equipment is a bit complex at times."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"I would like to see more information on encryption with the next release."
"The product’s user interface needs improvement."
"Rubrik is expensive."
"Rubrik can only leverage cloud storage for archiving and has no cloud failover."
"We have some challenges with the solution's reporting because historical reports have some limitations."
"It is a lot more expensive than other solutions, but you get what you pay for."
"The solution could improve by having fewer VM Stuns."
"The reporting feature should be improved. I need a better output from the existing reports as they currently do not provide comprehensive metrics."
 

Pricing and Cost Advice

"We have a capacity-based license, which is managed centrally for all the sites of my company."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"This solution is very expensive."
"IBM ProtectTIER is an expensive solution."
"We pay yearly and it's based on the number of bricks."
"Rubrik is fairly priced."
"The product is not cheap, but for good reason. It simply works and is very fast."
"It is a great value, but its cost is still a bit high."
"The pricing has been quite good from our perspective, in terms of being able to negotiate with the Rubrik team to get the product that we want and be able to sell that out to our end customers."
"The setup cost is a bit high, but the solution is an all-in-one solution."
"The cost was less than our previous provider, and this is a much better product."
"We pay annually for the license for Rubrik. There are no additional costs. Initially, we needed to set it up, negotiate and finalize the offer."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
25%
Real Estate/Law Firm
8%
Manufacturing Company
6%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting it up is a relatively simple affair. For the most part it prompts you from scre...
What do you like most about Rubrik?
It's easy to manage and has an innovated solution.
What is your experience regarding pricing and costs for Rubrik?
Regarding pricing, Rubrik is a costly solution, and I would rate it an eight.
 

Overview

 

Sample Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics
Find out what your peers are saying about IBM ProtectTIER vs. Rubrik and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.