We compared IBM Spectrum Protect and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Zerto users also like its real-time replication features. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"Our performance is better."
"It is a very mature product."
"The product helps us do data protection and restoration for disaster recovery (DR)."
"In the past, one of the most valuable features, and the biggest advantage, was the incremental forever feature. Not many other backup vendors provided that. In the pre-virtualization environment, it was very robust and simple technology, especially writing to tape."
"The business value comes from the capability to overcome data losses."
"Data archiving is easier and less time-consuming."
"You can scale the product."
"We can scale. Today, we have an average backup volume of 100TB a day."
"The ability to fully test your entire environment without actually performing a failover is invaluable."
"The recovery was pretty seamless. It took about a minute for it to kick over when we did our testing. So, it wasn't a long downtime."
"The ease of failover and test environments has proven invaluable."
"The ease of setting up replication, the speed, and the ease with which I can fail over and fail back are all excellent aspects of the solution."
"One of the valuable features is the ability to re-IP on the fly, because it makes the migration a lot smoother on the system end."
"We don't have to spend a whole lot of time worrying about DR and whether or not we are covered. Zerto just works. As it is replicating, we don't need to spend a whole lot of time with it. That is a huge benefit as far as daily management."
"Zerto is extremely easy to use. You set it and forget it."
"There wasn't anything in place that compares to what we're getting from Zerto. Before Zerto, we didn't have a proper disaster recovery program or application in place. We had a simple backup solution where we could back up our data every 24 hours. So we went from that to being able to recover full systems within a matter of minutes. With Zerto, if we do have an event or disaster, we know that we can recover from that much quicker than we were able to before."
"The solution's ability to integrate with a cloud solution is one area that needs improvement."
"Any feature that is compliant with virtualizing the application should be improved."
"We recently had a situation where we quickly got code, and the number of tapes exceeded the library capacity so we were waiting a while to change. We got a fix for this right away."
"There have been some sizing issues now, and we are dealing with those."
"The solution's initial setup process wasn't easy...The solution is overly complicated in terms of architecture, especially compared to other tools in the market."
"The interface could be more user-friendly."
"There is room for improvement in IBM Spectrum Protect, especially regarding its support for virtual environment backups."
"The product’s recovery process in terms of agent installation needs improvement"
"The only issue I've ever had is that I wish that Zerto would work more closely with VMware. There have been a few times that Zerto has released an update but it wasn't supported with that version of VMware. I would like them to coordinate their updates with VMware's updates."
"We would like more mobile options. If we are at a restaurant or out and about in our normal daily lives, we would like to be able to interface via our mobiles."
"Analytics has a 90-day window, where it keeps data. It would be nice to have on-prem storage instead of cloud storage for that so we can keep the data for longer. Unless you discover the problem within three months, you don't know that you need the data. Then, it is gone by the time you realize there is an issue."
"I would like them to add a VM host replication option. Being able to replicate host configuration between sites would be a huge benefit."
"Some of the integrations with our internal tools, in particular, company-specific ones, do not work. In cases like this, we have to ask for additional support."
"I would rate them an eight out of ten because not every response is as we expect. They do resolve the issue, but sometimes customers have unusual questions, and they are not able to say how exactly to fix that or how to do something,."
"Migration of complex VMware and Hyper-V solution. Using Zerto to replicate to azure and S3."
"I wouldn't mind seeing Zerto sold at a cheaper price point, although the cost is comparable to VMware SRM."
IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. IBM Spectrum Protect is rated 8.0, while Zerto is rated 9.0. The top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Rubrik and Dell PowerProtect DD (Data Domain), whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Dell RecoverPoint for Virtual Machines. See our IBM Spectrum Protect vs. Zerto report.
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