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IBM Tivoli NetCool Impact vs OpenText Operations Bridge comparison

IBM and OpenText are both solutions in the Event Monitoring category. IBM is ranked #11, while OpenText is ranked #8 with an average rating of 8.3. IBM holds a 3.0% mindshare in EM, compared to OpenText’s 5.8% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.
IBM Tivoli NetCool Impact
Read 4 IBM Tivoli NetCool Impact reviews
  • 308 Views
  • 185 Comparison Views
100% willing to recommend
OpenText Operations Bridge
Read 48 OpenText Operations Bridge reviews
  • 706 Views
  • 350 Comparison Views
92% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 23, 2025

IBM Tivoli NetCool Impact and OpenText Operations Bridge compete in the IT operations management category. OpenText Operations Bridge has the upper hand due to its extensive feature set and higher ROI, while IBM Tivoli NetCool Impact is preferred for its cost-effectiveness and reliable customer support.

Features: IBM Tivoli NetCool Impact offers real-time data processing, robust event management, and seamless integration with other IBM products. OpenText Operations Bridge provides predictive analytics, automated operations, and comprehensive monitoring and reporting features.

Room for Improvement: IBM Tivoli NetCool Impact could enhance its analytics capabilities, expand third-party integrations, and improve its user interface. OpenText Operations Bridge may benefit from simplifying its deployment process, reducing its complexity for maintainability, and lowering its overall cost of ownership.

Ease of Deployment and Customer Service: OpenText Operations Bridge supports cloud and on-premises deployment, catering to diverse IT infrastructure needs with adaptable customer service. IBM Tivoli NetCool Impact has solid deployment capabilities and is notable for providing superior customer support with extensive setup assistance.

Pricing and ROI: IBM Tivoli NetCool Impact offers a more affordable setup with favorable ROI, making it suitable for budget-conscious organizations. OpenText Operations Bridge, while more expensive, offers higher ROI through its extensive features and streamlined operations, appealing to organizations willing to invest more upfront.

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To learn more, read our detailed IBM Tivoli NetCool Impact vs. OpenText Operations Bridge Report (Updated: April 2025).
Buyer's Guide
IBM Tivoli NetCool Impact vs. OpenText Operations Bridge
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli NetCool Impact
Ranking in Event Monitoring
11th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
OpenText Operations Bridge
Ranking in Event Monitoring
8th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
48
Ranking in other categories
IT Operations Analytics (10th), Cloud Monitoring Software (30th)
 

Mindshare comparison

As of April 2025, in the Event Monitoring category, the mindshare of IBM Tivoli NetCool Impact is 3.0%, down from 3.6% compared to the previous year. The mindshare of OpenText Operations Bridge is 5.8%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

VD
Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes
For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle. Some statistics around the products would also be nice. For example, to see how it performs. So when the bulk copy has been processed by Impact, through a kind of dashboard, it could indicate to the user: ""This many events have been process this many times, and this particular event may cause trouble. This many events are in testing, etc." Basically, I'd like more visibility into the details and particulars through Impact itself, so that we can take action on what's happening, and we can automate. For instance, we could maybe send the events to some kind of server or monitoring program, and perform automation on them.
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Ahmed Salman - PeerSpot reviewer
Powerful data integration, comprehensive automation, and hybrid compatibility
The data lake is a very powerful feature within OpenText Operations Bridge. It can integrate with any BI tool to collect AI data and perform a variety of functions. It offers hybrid compatibility and supports desktop application customization and cloud integration. Another essential capability is server automation, which became significantly easier with the software appliance for deployment. This solution also provides role-based access that enhances data privacy and security.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product allows us to make use of open-source products, including running Java code."
"The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."
"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events."
"The solution is great at being able to fetch almost any kind of file."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's."
"The most valuable feature is that everything can be consolidated into one dashboard."
"The event correlation is the most valuable aspect of the solution."
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
"The integration with the ticketing tool makes sure that there is a record for every issue."
"We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems."
"The Performance Manager provides great insight into our systems' performance."
More OpenText Operations Bridge pros
 

Cons

"IBM is not investing in the development of the on-premise version of this solution."
"The solution is somewhat complicated. It's not exactly straightforward."
"Stability-wise, this product needs to be improved."
"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."
"The setup process can get a little bit complex."
"The latest versions of the service reporting dashboards need improvement, such as service modeling."
"Implementation could be improved."
"The product might currently have a lot of new features, however, I don't have information about these new features, so it's possible it may require updates in that area."
"The dashboards from OpenText Operations Bridge, when compared to those from Splunk, are less visually appealing."
"The price is quite expensive, and because of this, we may try another solution."
"The initial setup of this tool is complex for people who lack experience with it."
"The creation process is not as easy as expected, requiring multiple steps and can be quite complex."
More OpenText Operations Bridge cons
 

Pricing and Cost Advice

"The licensing is yearly, and although I'm happy with the pricing I do think it could be better."
"Licensing of IBM Tivoli NetCool Impact depends on the number of nodes on the element that you are monitoring."
"The licensing cost for this solution is approximately $1,000 USD."
"Pricing is very flexible and depends on the modules selected as per the requirement."
"It is competitive."
"The cost is very high."
"Setup costs can be high depending on the partner, but it is worth it."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
11%
Real Estate/Law Firm
10%
Retailer
10%
Financial Services Firm
20%
Computer Software Company
14%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Micro Focus Operations Bridge?
It is stable.
See all answers
What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...
See all answers
What needs improvement with Micro Focus Operations Bridge?
The only aspect I find lacking in OpenText Operations Bridge is more aesthetic. The dashboards from OpenText Operations Bridge, when compared to those from Splunk, are less visually appealing. Splu...
See all answers
 

Comparisons

IBM Tivoli NetCool OMNIbus vs IBM Tivoli NetCool Impact Logo
IBM Tivoli NetCool OMNIbus vs IBM Tivoli NetCool Impact
Compared 100% of the time
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OpsRamp vs OpenText Operations Bridge Logo
OpsRamp vs OpenText Operations Bridge
Compared 36% of the time
SCOM vs OpenText Operations Bridge Logo
SCOM vs OpenText Operations Bridge
Compared 29% of the time
BMC Helix Monitor vs OpenText Operations Bridge Logo
BMC Helix Monitor vs OpenText Operations Bridge
Compared 23% of the time
Zabbix vs OpenText Operations Bridge Logo
Zabbix vs OpenText Operations Bridge
Compared 11% of the time
More OpenText Operations Bridge Competitors
 

Product Reports

Buyer's Guide
Event Monitoring
April 2025
IBM Tivoli NetCool Impact reportDownload IBM Tivoli NetCool Impact product report
Buyer's Guide
OpenText Operations Bridge
March 2025
OpenText Operations Bridge reportDownload OpenText Operations Bridge product report
 

Also Known As

Tivoli NetCool Impact
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Overview

IBM Tivoli Netcool Impact is an enterprise and network management software that automates the support of business-critical functions. The software helps to enrich events with business context, provides an integrated view of data from multiple sources in context and enables custom automations.
IBM
OpenText Operations Bridge – SaaS is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on- premises environments.
OpenText
 

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
GE Money Bank, Bank AlJazira, Tech Mahindra
Buyer's Guide
IBM Tivoli NetCool Impact vs. OpenText Operations Bridge
April 2025
Free Report: IBM Tivoli NetCool Impact vs. OpenText Operations Bridge
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