Try our new research platform with insights from 80,000+ expert users

BMC Helix Monitor vs OpenText Operations Bridge comparison

BMC and OpenText are both solutions in the Event Monitoring category. BMC is ranked #5 with an average rating of 9.0, while OpenText is ranked #7 with an average rating of 8.0. BMC holds a 12.3% mindshare in EM, compared to OpenText’s 6.1% mindshare. Additionally, 100% of BMC users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.
BMC Helix Monitor
Read 4 BMC Helix Monitor reviews
  • 945 Views
  • 826 Comparison Views
100% willing to recommend
OpenText Operations Bridge
Read 47 OpenText Operations Bridge reviews
  • 864 Views
  • 421 Comparison Views
92% willing to recommend
 

Comparison Buyer's Guide

Download the report
Executive Summary
We performed a comparison between BMC Helix Monitor and OpenText Operations Bridge based on real PeerSpot user reviews.

Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

DOWNLOAD THE COMPLETE REPORT
To learn more, read our detailed BMC Helix Monitor vs. OpenText Operations Bridge Report (Updated: December 2024).
Buyer's Guide
BMC Helix Monitor vs. OpenText Operations Bridge
December 2024
Download the complete report
Helped 823,875 peers since 2012
 

Categories and Ranking

BMC Helix Monitor
Ranking in Event Monitoring
5th
Average Rating
9.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
OpenText Operations Bridge
Ranking in Event Monitoring
7th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
IT Operations Analytics (9th), Cloud Monitoring Software (25th)
 

Mindshare comparison

As of December 2024, in the Event Monitoring category, the mindshare of BMC Helix Monitor is 12.3%, up from 12.2% compared to the previous year. The mindshare of OpenText Operations Bridge is 6.1%, up from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

Jijil GHosh - PeerSpot reviewer
An agentless tool that offers great scalability and a straightforward setup phase
The most valuable feature of the solution stems from the fact that BMC Helix Monitor is an agentless tool, because of which you don't need to deploy agents on each and every system in your IT environment. If you want to install an agent on each and every system, manpower is needed, while there is no such need when one uses BMC Helix Monitor. BMC Helix Monitor provides you with details on asset relationships. If a particular printer is connected to a core network printer or a particular desktop is connected to the servers, the product scans and gives you a free structure of relationship, which doesn't need any human intervention, making it an automated process. BMC Helix Monitor gives you the entire information about your assets, because of which you can sit in one place and keep track of whether a particular asset is online or offline.
Read full review
Ahmed Salman - PeerSpot reviewer
Powerful data integration, comprehensive automation, and hybrid compatibility
The data lake is a very powerful feature within OpenText Operations Bridge. It can integrate with any BI tool to collect AI data and perform a variety of functions. It offers hybrid compatibility and supports desktop application customization and cloud integration. Another essential capability is server automation, which became significantly easier with the software appliance for deployment. This solution also provides role-based access that enhances data privacy and security.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution stems from the fact that BMC Helix Monitor is an agentless tool, because of which you don't need to deploy agents on each and every system in your IT environment."
"It is evolving more and more into artificial intelligence."
"The service operations monitoring features are valuable."
"The product's initial setup phase is easy."
"The preloaded rules and ways to monitor your systems are a must."
"It is stable."
"It's a very good product overall."
"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."
"You can create an application topology that shows relationships between different components."
"The most valuable features of the solution are its grouping scripts and event focus."
"I've found the solution to be very scalable."
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
More OpenText Operations Bridge pros
 

Cons

"The solution's GUI and some patching-related information are areas with shortcomings where enhancements are needed, though I believe they are areas that fall under BMC's roadmap for the future."
"I feel that the tool's stability has some scope for improvement."
"The initial setup of the solution is complex."
"The product must provide more information and dashboards."
"What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much."
"Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products."
"The initial setup is a little bit complex."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"The latest versions of the service reporting dashboards need improvement, such as service modeling."
"The pricing could be improved."
"In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears."
"The initial setup of this tool is complex for people who lack experience with it."
More OpenText Operations Bridge cons
 

Pricing and Cost Advice

"The product’s price could be improved."
"It is competitive."
"Pricing is very flexible and depends on the modules selected as per the requirement."
"The cost is very high."
"The licensing cost for this solution is approximately $1,000 USD."
"Setup costs can be high depending on the partner, but it is worth it."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
report
See which vendors are best for you
Use our free recommendation engine to learn which Event Monitoring solutions are best for your needs.
See recommendations
823,875 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
10%
Energy/Utilities Company
8%
Healthcare Company
7%
Manufacturing Company
20%
Financial Services Firm
20%
Computer Software Company
10%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BMC Helix Monitor?
The service operations monitoring features are valuable.
See all answers
What is your experience regarding pricing and costs for BMC Helix Monitor?
The product’s price could be improved. The company is quite flexible with pricing. Legacy products need to revise their pricing strategy without losing their position in the market. The legacy mode...
See all answers
What needs improvement with BMC Helix Monitor?
I feel that the tool's stability has some scope for improvement.
See all answers
What do you like most about Micro Focus Operations Bridge?
It is stable.
See all answers
What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
Pricing for OpenText is considered very high compared to competitors. The licensing model is complicated, with separate licenses for different components like OBM and Smile, making it difficult to ...
See all answers
What needs improvement with Micro Focus Operations Bridge?
We need improvements in delivering quality reports from OBM and in integrating Operations Bridge with other components like UCMDB for asset discovery. Operations Bridge also lacks in the preparatio...
See all answers
 

Comparisons

BMC TrueSight Operations Management vs BMC Helix Monitor Logo
BMC TrueSight Operations Management vs BMC Helix Monitor
Compared 60% of the time
OpsRamp vs BMC Helix Monitor Logo
OpsRamp vs BMC Helix Monitor
Compared 17% of the time
ServiceNow IT Operations Management vs BMC Helix Monitor Logo
ServiceNow IT Operations Management vs BMC Helix Monitor
Compared 12% of the time
IBM Tivoli NetCool OMNIbus vs BMC Helix Monitor Logo
IBM Tivoli NetCool OMNIbus vs BMC Helix Monitor
Compared 4% of the time
More BMC Helix Monitor Competitors
OpsRamp vs OpenText Operations Bridge Logo
OpsRamp vs OpenText Operations Bridge
Compared 39% of the time
SCOM vs OpenText Operations Bridge Logo
SCOM vs OpenText Operations Bridge
Compared 32% of the time
ScienceLogic vs OpenText Operations Bridge Logo
ScienceLogic vs OpenText Operations Bridge
Compared 10% of the time
More OpenText Operations Bridge Competitors
 

Product Reports

Buyer's Guide
Event Monitoring
November 2024
BMC Helix Monitor reportDownload BMC Helix Monitor product report
Buyer's Guide
OpenText Operations Bridge
August 2024
OpenText Operations Bridge reportDownload OpenText Operations Bridge product report
 

Also Known As

Helix Monitor
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Learn More

BMC
OpenText
 

Overview

BMC Helix Monitor is a SaaS solution that combines broad monitoring and event management capabilities with a containerized microservices architecture. Improve performance across complex environments while supporting the agility and speed required by digital businesses.

OpenText Operations Bridge – SaaS is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on- premises environments.
 

Sample Customers

Grupo Moura, Goodman, Aspect, Telefónica Colombia, Fujitsu
GE Money Bank, Bank AlJazira, Tech Mahindra
Buyer's Guide
BMC Helix Monitor vs. OpenText Operations Bridge
December 2024
Free Report: BMC Helix Monitor vs. OpenText Operations Bridge
Find out what your peers are saying about BMC Helix Monitor vs. OpenText Operations Bridge and other solutions. Updated: December 2024.
DOWNLOAD NOW
823,875 professionals have used our research since 2012.
See our BMC Helix Monitor vs. OpenText Operations Bridge report.
See our list of best Event Monitoring vendors.

We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.