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OpenText Operations Bridge vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Operations Bridge
Ranking in Event Monitoring
8th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
47
Ranking in other categories
IT Operations Analytics (10th), Cloud Monitoring Software (32nd)
OpsRamp
Ranking in Event Monitoring
6th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
11
Ranking in other categories
IT Infrastructure Monitoring (29th), AIOps (12th)
 

Mindshare comparison

As of January 2025, in the Event Monitoring category, the mindshare of OpenText Operations Bridge is 6.2%, up from 6.2% compared to the previous year. The mindshare of OpsRamp is 15.7%, up from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

Ahmed Salman - PeerSpot reviewer
Powerful data integration, comprehensive automation, and hybrid compatibility
The data lake is a very powerful feature within OpenText Operations Bridge. It can integrate with any BI tool to collect AI data and perform a variety of functions. It offers hybrid compatibility and supports desktop application customization and cloud integration. Another essential capability is server automation, which became significantly easier with the software appliance for deployment. This solution also provides role-based access that enhances data privacy and security.
Muhammad Umair Gulfam - PeerSpot reviewer
Automates Azure resource monitoring and inventory management but slow with real-time patch status
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature."
"We haven't faced any stability issues. There hasn't been any crashes or glitches."
"The integration with the ticketing tool makes sure that there is a record for every issue."
"You can create an application topology that shows relationships between different components."
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
"The preloaded rules and ways to monitor your systems are a must."
"The data lake is a very powerful feature within OpenText Operations Bridge."
"From our monitoring perspective or from a visibility perspective, HPE UCMDB is a must have. It's an amazing piece of software."
"Most features work fine."
"It is a pretty stable solution."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"Predictive analysis is a valued feature."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"The technical support is fantastic, and they are fast to respond."
 

Cons

"Implementation could be improved."
"I'm not aware of areas that need improvement."
"pology-based event correlation does not work well with NNM events."
"We need improvements in delivering quality reports from OBM and in integrating Operations Bridge with other components like UCMDB for asset discovery."
"What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much."
"Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."
"OpsRamp had shortcomings associated with its network capabilities."
"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
"OpsRamp cannot be scaled for big and large company deployments."
"An area of improvement would be application monitoring."
 

Pricing and Cost Advice

"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"It is competitive."
"The cost is very high."
"Pricing is very flexible and depends on the modules selected as per the requirement."
"The licensing cost for this solution is approximately $1,000 USD."
"Setup costs can be high depending on the partner, but it is worth it."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."
"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."
"OpsRamp is a cost-effective solution."
"There is an annual licensing fee to use OpsRamp."
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Top Industries

By visitors reading reviews
Manufacturing Company
22%
Financial Services Firm
20%
Computer Software Company
11%
Government
8%
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
11%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
Pricing for OpenText is considered very high compared to competitors. The licensing model is complicated, with separate licenses for different components like OBM and Smile, making it difficult to ...
What needs improvement with Micro Focus Operations Bridge?
We need improvements in delivering quality reports from OBM and in integrating Operations Bridge with other components like UCMDB for asset discovery. Operations Bridge also lacks in the preparatio...
What needs improvement with OpsRamp?
OpsRamp had shortcomings associated with its network capabilities. When my company introduced OpsRamp at a discussion, I saw that its network capabilities, which were not there, were in the process...
 

Also Known As

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
No data available
 

Learn More

 

Overview

 

Sample Customers

GE Money Bank, Bank AlJazira, Tech Mahindra
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about OpenText Operations Bridge vs. OpsRamp and other solutions. Updated: January 2025.
831,020 professionals have used our research since 2012.