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OpenText Operations Bridge vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

OpenText Operations Bridge
Ranking in Event Monitoring
7th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
IT Operations Analytics (9th), Cloud Monitoring Software (25th)
SCOM
Ranking in Event Monitoring
3rd
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
Network Monitoring Software (9th)
 

Mindshare comparison

As of December 2024, in the Event Monitoring category, the mindshare of OpenText Operations Bridge is 6.1%, up from 6.2% compared to the previous year. The mindshare of SCOM is 7.4%, down from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

Ahmed Salman - PeerSpot reviewer
Powerful data integration, comprehensive automation, and hybrid compatibility
The data lake is a very powerful feature within OpenText Operations Bridge. It can integrate with any BI tool to collect AI data and perform a variety of functions. It offers hybrid compatibility and supports desktop application customization and cloud integration. Another essential capability is server automation, which became significantly easier with the software appliance for deployment. This solution also provides role-based access that enhances data privacy and security.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"It is stable."
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."
"The preloaded rules and ways to monitor your systems are a must."
"The data lake is a very powerful feature within OpenText Operations Bridge."
"I've found the solution to be very scalable."
"The event correlation is the most valuable aspect of the solution."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
"The ease of deployment, especially on Windows platforms, is valuable."
"The solution has improved our overrides and the ability to start services if they're stopped."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"The product’s auto-remediation feature helps with automation."
"The solution primarily drives system information, and I believe it works fine."
"It is very good at monitoring Microsoft Server."
 

Cons

"The initial setup of this tool is complex for people who lack experience with it."
"Implementation could be improved."
"The price is quite expensive, and because of this, we may try another solution."
"I'm not aware of areas that need improvement."
"We need improvements in delivering quality reports from OBM and in integrating Operations Bridge with other components like UCMDB for asset discovery."
"pology-based event correlation does not work well with NNM events."
"The setup process can get a little bit complex."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"In future releases, I would like to see APM solutions and dashboards like Grafana."
"SCOM is not as straightforward in terms of user interface or general experience, which could be improved."
"The solution should be more user-friendly and offer a better user interface."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"They could provide better dashboards, detailed logs, and reports crucial for monitoring services in real-time."
"Application monitoring must be improved."
 

Pricing and Cost Advice

"The licensing cost for this solution is approximately $1,000 USD."
"It is competitive."
"Pricing is very flexible and depends on the modules selected as per the requirement."
"Setup costs can be high depending on the partner, but it is worth it."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"The cost is very high."
"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."
"Our Enterprise Agreement includes the price."
"SCOM's pricing is average."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"Our licensing fees are approximately $30 per user, per month."
"The pricing is good, and it's part of their system center suite."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"The platform is cost-effective due to our existing Microsoft support."
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Financial Services Firm
20%
Computer Software Company
10%
Government
10%
Financial Services Firm
16%
Computer Software Company
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
Pricing for OpenText is considered very high compared to competitors. The licensing model is complicated, with separate licenses for different components like OBM and Smile, making it difficult to ...
What needs improvement with Micro Focus Operations Bridge?
We need improvements in delivering quality reports from OBM and in integrating Operations Bridge with other components like UCMDB for asset discovery. Operations Bridge also lacks in the preparatio...
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
SCOM is not as straightforward in terms of user interface or general experience, which could be improved. Additionally, I would like to see a software-as-a-service version in Azure to eliminate the...
 

Comparisons

 

Also Known As

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

GE Money Bank, Bank AlJazira, Tech Mahindra
Dialog Telekom
Find out what your peers are saying about OpenText Operations Bridge vs. SCOM and other solutions. Updated: December 2024.
823,875 professionals have used our research since 2012.