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Icinga vs Kaseya Traverse comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Icinga
Ranking in Network Monitoring Software
17th
Ranking in Cloud Monitoring Software
14th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Server Monitoring (7th), IT Infrastructure Monitoring (16th)
Kaseya Traverse
Ranking in Network Monitoring Software
67th
Ranking in Cloud Monitoring Software
37th
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of Icinga is 3.4%, up from 2.4% compared to the previous year. The mindshare of Kaseya Traverse is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Harrison Bulley - PeerSpot reviewer
A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification
I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.
AMMAR HUMAIDY HUSIN - PeerSpot reviewer
Automation increases efficiency, but pricing needs to be more competitive
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Macros and the ability to connect it to Google Maps are valuable features."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"We have found the solution to be stable."
"The apply rules feature saves a lot of time."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"Icinga does the job and is fairly stable."
"The remote support and data collection features are great."
"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."
"It's a simple and humble tool."
"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."
"Automating processes is crucial for me, so the automation part stands out."
"Most of the features are pretty good and the solution is user friendly."
"It is a pretty stable solution...It is a pretty stable solution."
"If I want to automate the management and maintenance of my server automatically, this product is a good use case for that."
 

Cons

"We have found some problems with Nagios, and support isn't very responsive."
"The user interface should be improved."
"The tool currently fails to provide notifications to users."
"The solution lacks many features important to higher-level IT management and network support."
"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
"Icinga’s automation could be improved."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."
"However, the issue lies in the adequacy of the responses to my questions, which are usually not up to par."
"Improvement is needed in making it cheaper."
"The tool needs to have some AI capabilities, which it lacks currently."
"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."
"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."
"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."
"Reporting is tedious and not organized in the way customers expect."
 

Pricing and Cost Advice

"The solution is cheap."
"We're using the free version of Icinga."
"The product is inexpensive compared to other DBM products."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"This is an open-source solution with paid support."
"It's an open-source solution."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"The solution is free to use."
"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."
"The solution is not cheap, but it is not too expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
9%
Computer Software Company
31%
Financial Services Firm
11%
Government
9%
Non Profit
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Icinga?
The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.
What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...
What do you like most about Kaseya Traverse?
The remote support and data collection features are great.
What is your experience regarding pricing and costs for Kaseya Traverse?
The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees associated with the product.
What needs improvement with Kaseya Traverse?
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpfu...
 

Comparisons

 

Also Known As

Icinga Cloud Monitoring
No data available
 

Overview

 

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust
Find out what your peers are saying about Icinga vs. Kaseya Traverse and other solutions. Updated: April 2025.
847,625 professionals have used our research since 2012.