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IDERA SQL Diagnostic Manager for SQL Server vs OpenText Operations Bridge comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IDERA SQL Diagnostic Manage...
Ranking in Event Monitoring
12th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
Database Development and Management (12th)
OpenText Operations Bridge
Ranking in Event Monitoring
8th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
47
Ranking in other categories
IT Operations Analytics (11th), Cloud Monitoring Software (31st)
 

Mindshare comparison

As of February 2025, in the Event Monitoring category, the mindshare of IDERA SQL Diagnostic Manager for SQL Server is 1.4%, down from 1.8% compared to the previous year. The mindshare of OpenText Operations Bridge is 6.1%, up from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

SeniorDB3550 - PeerSpot reviewer
Proactively alerts us on a wide variety of issues, but it has not scaled out well with our large environment
We get hundreds of alerts per day, because we manage so many different servers and databases, that alert us to disk space issues, query issues, a wide variety of things. We take that information and we're able to make proactive decisions as to what we need to do. In terms of the solution helping us with performance monitoring and diagnostics, sticking with the alerting feature, we're able to diagnose issues prior to their actually becoming issues. Without the alerting, we wouldn't have a clue as to what was going to happen. With the alerting, it gives us a heads-up that a specific threshold has been met, and we need to take specific action. Overall, it has allowed us to do more with database management and run more databases on a given server, because we're able to isolate issues quicker and take the proactive steps necessary to correct them. We were spread out with many servers running databases. We've consolidated some 80 servers down to just a handful. We're getting more bang for the buck out of the equipment that we have.
Ahmed Salman - PeerSpot reviewer
Powerful data integration, comprehensive automation, and hybrid compatibility
The data lake is a very powerful feature within OpenText Operations Bridge. It can integrate with any BI tool to collect AI data and perform a variety of functions. It offers hybrid compatibility and supports desktop application customization and cloud integration. Another essential capability is server automation, which became significantly easier with the software appliance for deployment. This solution also provides role-based access that enhances data privacy and security.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are disk space projections for planning, and also the Snapshotting ability, to look back in time, to see what was going on the server at a particular time. It's basically the output of an sp_who2."
"Memory and CPU utilization features are good."
"The ability to go back and look at historical data is the most valuable feature."
"Monitors and alerts on our mission critical instances in real-time on a 24/7 basis."
"We're able to diagnose issues prior to their actually becoming issues. Without the alerting, we wouldn't have a clue as to what was going to happen. With the alerting, it gives us a heads-up that a specific threshold has been met, and we need to take specific action."
"SQL DM made troubleshooting much easier and allowed multiple people to look into an issue with confidence."
"The best part of SQL DM is the ability to customize alerts and counters. This allows our team to find an issue then alert on the issue at a granular level."
"We haven't faced any stability issues. There hasn't been any crashes or glitches."
"It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's."
"The most valuable aspect of Operations Bridge for us is its integration capabilities."
"You can create an application topology that shows relationships between different components."
"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."
"From our monitoring perspective or from a visibility perspective, HPE UCMDB is a must have. It's an amazing piece of software."
"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."
"Flexible dashboard with the availability of widgets."
 

Cons

"It would helpful if SQL DM could mark when changes are made within the program."
"The initial setup gives too many user rights to the server, so you have to put a user that is part administrator's group - that's the preferred way - on each server, which is kind of a risk. You want to do least privilege and you're not doing that."
"I'm going to do an upgrade which may resolve my issues, but one area for improvement is its ability to handle the amount of data that we collect with it. We're likely one of the largest installations, with over 300 servers being collected with this product, and sometimes there are gaps. That would really be my only concern, in terms of how the data is collected and stored, for consistency."
"We don't find that it helps us with performance monitoring and diagnostics. We find that SentryOne does that better. Also, in terms of alerts, we had to customize them dramatically so that we didn't get alerted on every little thing."
"They can improve checking the status of the CPU, memory, and IO utilization from each task."
"One thing I'd like to see is the ability to view the execution plan and have the system automatically recommend potential query optimizations, especially at the query level."
"I would absolutely love to create customized dashboards but, unfortunately, they don't provide me the information that I need to create the report. The report I need is the detail or the transaction detail that's happening on those Snapshots. I'd like to be able to go back through time and search for things. I don't have that functionality, which is very disappointing. That's pretty bad and frustrating because I could query it and find out so much information about what's hitting my environment and when, but instead, they want control over it and to not give me that information. So it's encrypted. I can't pull it out and that is really bothersome."
"Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"The creation process is not as easy as expected, requiring multiple steps and can be quite complex."
"In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears."
"pology-based event correlation does not work well with NNM events."
"The price is quite expensive, and because of this, we may try another solution."
"The initial setup is a little bit complex."
"The product might currently have a lot of new features, however, I don't have information about these new features, so it's possible it may require updates in that area."
 

Pricing and Cost Advice

"The pricing is reasonable, it's comparable with the competitors."
"We were upgraded to Premium Support without their actually asking us, when we were quoted. Then I asked for Standard Support and that they had to re-quote us that. But they don't do that by default. They upcharge you by default, which I didn't think was very nice, without even asking."
"Pricing is very flexible and depends on the modules selected as per the requirement."
"The licensing cost for this solution is approximately $1,000 USD."
"It is competitive."
"Setup costs can be high depending on the partner, but it is worth it."
"The cost is very high."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Government
9%
Computer Software Company
9%
Insurance Company
7%
Manufacturing Company
23%
Financial Services Firm
21%
Computer Software Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IDERA SQL Diagnostic Manager for SQL Server?
The ability to go back and look at historical data is the most valuable feature.
What needs improvement with IDERA SQL Diagnostic Manager for SQL Server?
One thing I'd like to see is the ability to view the execution plan and have the system automatically recommend potential query optimizations, especially at the query level. In future releases, I w...
What is your primary use case for IDERA SQL Diagnostic Manager for SQL Server?
We use it mainly for monitoring, including CPU, memory, and disk space, and for troubleshooting purposes.
What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
Pricing for OpenText is considered very high compared to competitors. The licensing model is complicated, with separate licenses for different components like OBM and Smile, making it difficult to ...
What needs improvement with Micro Focus Operations Bridge?
We need improvements in delivering quality reports from OBM and in integrating Operations Bridge with other components like UCMDB for asset discovery. Operations Bridge also lacks in the preparatio...
 

Also Known As

IDERA SQL DM, IDERA SQL Diagnostic Manager
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Overview

 

Sample Customers

Padnos, University of Notre Dame, D4, Infeon Technologies, Chevron, LC Waikiki, Sisters of Saint Francis Health Services, Seattle Cancer Care Alliance, CVE, Colorado State University, St. Charles, Chaucer PLC, 1-800-Flowers, Ancoris, Money Management, National Opinion Research Center, California Department of Health, Plexus; Aviva, Burlington Northern Santa Fe, CBS, Comcast, Google, Merck, Regions Financial, Schneider Electric, Tata Consultancy Services, Verizon Communications, Zurich Financial Services
GE Money Bank, Bank AlJazira, Tech Mahindra
Find out what your peers are saying about IDERA SQL Diagnostic Manager for SQL Server vs. OpenText Operations Bridge and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.