IFS Cloud Platform vs Vtiger CRM comparison

IFS and Vtiger are both solutions in the CRM category. IFS is ranked #21 with an average rating of 7.8, while Vtiger is ranked #34 with an average rating of 7.0. IFS holds a 0.5% mindshare in CRM, compared to Vtiger’s 0.7% mindshare. Additionally, 87% of IFS users are willing to recommend the solution, compared to 100% of Vtiger users who would recommend it.

IFS Cloud Platform

Read 30 IFS Cloud Platform reviews

176 Views
125 Comparison Views

87% willing to recommend

Vtiger CRM

Read 3 Vtiger CRM reviews

371 Views
171 Comparison Views

100% willing to recommend

IFS Cloud Platform

Vtiger CRM

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Executive SummaryUpdated on Dec 19, 2024

Vtiger CRM and IFS Cloud Platform compete in streamlining business processes, with Vtiger often preferred for its cost-effectiveness, while IFS Cloud Platform is known for its robust features.

Features: Vtiger CRM offers customization options, integration capabilities, and pricing of $30/month. IFS Cloud Platform provides enterprise management, advanced analytics, and scalability, with its pricing starting at $50/month, making it attractive for larger enterprises.

Ease of Deployment and Customer Service: Vtiger CRM's cloud-based deployment simplifies installation, with responsive customer support ensuring immediate assistance. IFS Cloud Platform offers an advanced deployment model designed for large operations and gives access to extensive resources and professional services to aid complicated implementations.

Pricing and ROI: Vtiger CRM's competitive pricing yields quick ROI, beneficial for smaller budgets. IFS Cloud Platform, with higher initial costs, provides long-term value through its advanced functionality and scalability, supporting substantial ROI for businesses looking for extensive capabilities.

To learn more, read our detailed IFS Cloud Platform vs. Vtiger CRM Report (Updated: April 2025).

Buyer's Guide

IFS Cloud Platform vs. Vtiger CRM

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IFS Cloud Platform

Ranking in CRM

21st

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Customer Experience Management (7th), Field Service Management (2nd), Help Desk Software (11th), ERP (13th), Activity Based Costing Software (7th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (6th), IT Asset Management (10th), IT Service Management (ITSM) (10th), License Management (3rd)

Vtiger CRM

Ranking in CRM

34th

Average Rating

7.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Sales Force Automation (11th)

Mindshare comparison

As of April 2025, in the CRM category, the mindshare of IFS Cloud Platform is 0.5%, up from 0.4% compared to the previous year. The mindshare of Vtiger CRM is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

Brendan Fisher

IFS Applications Consultant at Zest Business Process Management Ltd

Robust, customizable, and modern

IFS is a very large and complex software, and implementation of IFS can be challenging and may lead to a difficult lengthy project. It can take between 12 and 24 months in some cases to deploy. I have found that not all clients are fully aware of how big the task is that they're undertaking when they make a decision to move to software like this. Companies need to be more aware of the complexity of an ERP implementation project and while I fully recommend moving to IFS, it is not easy and does require business change when adopting an ERP solution. New features are a difficult ask - I work across multiple industries and everyone would probably choose a different feature. Maybe BIM in Construction or Customs link-ups for importers/exporters.

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Valdi Venter

Owner | Director of Operations at Expert Technology Solutions

A modular, easy-to-use solution that needs to improve support and include automation

There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself. That's annoying. If you have five items in the drop-down list or if you have a hundred, it's just pathetic. It makes no sense that you have to do that because I've never seen it not work before in any other system that I've ever worked with. If you make a list of things, most solutions automatically put it in an alphabetized order. Or it'll put it in date order, but there is some order. It doesn't just go randomly in the order you create them. For example, I might load about 20 neighborhoods into a drop-down list, starting at "a" and ending at "z." But I might miss one of the "b's" and two of the "c's," so I add them, but they are added after the "z." Then I have to go to the bottom of the list, click on the one that starts with "b," and drag it all the way up to the "b's." That's just a pain in the butt.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Having a young talented programmer, during the six years of use, we were able to save around 75 000 EUR preparing simple modifications using customization rather than ordering them in IFS / Partner."

"Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users."

"Some of the strengths are Enterprise Management Solutions and the series of Management solutions which is number one in Gartner's report and has been for the last five years."

"One of our favorite features is the "Info-Zone", which provides operational intelligence in flight and in context to guide both business users and support teams to productivity."

"The product is quite flexible."

"The platform is reliable and stable."

"A high level of ERP can be handled in IFS."

"The main reason for the ERP project was to bring together our fourteen sites, which had until then worked in separate silos."

More IFS Cloud Platform pros

"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."

"The most valuable feature of Vtiger CRM is automation."

Cons

"IFS Applications is not robust enough to handle high-volume transactions, so it's not suitable for larger enterprises."

"The integration is a bit complex, and post-implementation support services need to be improved. They have a service center based out of Sri Lanka. The support aspect is good, but the response time is a little slower than we anticipated. In the next release, it would be better if Warehouse Management could be improvised. They have a product line that's a data warehouse management system, but it's still premature and requires a bit of enhancement."

"We have upgraded to the latest version right now. We have issues with the quality. We tried to enroll in their Evergreen program which was meant to help us adopt any service update or anything that the tool’s providers come up with."

"There should be some improvements in the predefined templates in IFS Applications."

"The next version has already been released, and some of the technical things are a little bit behind the curve in development. This is specifically security, maintenance, security role maintenance, and creation. This is in their new product, called IFS Cloud."

"There are certain digital features that need to be incorporated, such as IOP."

"We would like to see AI-driven CSI functions built into the tool that would allow us to quickly tie our improvement goals to metrics and activities, so Assyst will suggest the next steps to help us get closer to our goals."

"Customization needs to be improved."

More IFS Cloud Platform cons

"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."

"The mobile design could improve in Vtiger CRM. It could be more user-friendly."

Pricing and Cost Advice

"The pricing of the solution may appear to be expensive for smaller companies with only tens of users; however, for larger and mid-size industrial companies, IFS is able to win deals and the pricing is competitive in the market."

"Compared to SAP, the pricing for IFS Applications was very affordable. People using the solution would find that it's worth the money."

"We pay for a license to use the solution, which is not very expensive."

"There are varying license levels that you can purchase."

"The additional cost that comes with the solution includes the overhead of the people who are trying to fix the tool issues. These people are trying to reproduce the issue and report it to the technical support and testing with them which is huge. It is the cost of quality in the end."

"Licensing is on an annual basis, with no additional costs."

"The product is reasonably priced."

"I consider it to be a well-priced solution compared to other mid-range or high-end ERP solutions."

More IFS Cloud Platform pricing and cost advice

"The price doesn't change when you add users. It's a flat fee, and that's attractive."

"We are using the free open-source version of Vtiger CRM."

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Manufacturing Company

10%

Energy/Utilities Company

Financial Services Firm

Educational Organization

66%

Real Estate/Law Firm

Computer Software Company

Logistics Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IFS Applications?

Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.

See all answers

What is your experience regarding pricing and costs for IFS Applications?

The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.

See all answers

What needs improvement with IFS Applications?

I am not able to recall much about batch. Documentation-wise, they need more. There is not much available online, and the documentation availability is on the lower side compared to other products,...

See all answers

What do you like most about Vtiger CRM?

The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex.

See all answers

What is your experience regarding pricing and costs for Vtiger CRM?

The pricing, compared to other solutions, is very good. The price doesn't change when you add users. It's a flat fee, and that's attractive. Especially in South Africa, when you're working in Rand,...

See all answers

What needs improvement with Vtiger CRM?

See all answers

Comparisons

SAP ERP vs IFS Cloud Platform

Compared 20% of the time

IBM Maximo vs IFS Cloud Platform

Compared 12% of the time

Microsoft Dynamics 365 Business Central vs IFS Cloud Platform

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SAP S/4HANA vs IFS Cloud Platform

Compared 11% of the time

ServiceNow vs IFS Cloud Platform

Compared 7% of the time

More IFS Cloud Platform Competitors

Odoo vs Vtiger CRM

Compared 66% of the time

Microsoft Dynamics CRM vs Vtiger CRM

Compared 34% of the time

More Vtiger CRM Competitors

Product Reports

Buyer's Guide

IFS Cloud Platform

April 2025

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Buyer's Guide

CRM

March 2025

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Also Known As

IFS Applications, Assyst, IFS Cloud

Vtiger Sales CRM

Overview

IFS is the world’s leading provider of Industrial AI and enterprise software for hardcore businesses that make, service, and power our planet. Our technology enables businesses which manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency, and sustainability. Industrial AI is IFS.ai.

IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service™.

IFS

vtiger CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.

Vtiger

Sample Customers

China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia.

Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors

Buyer's Guide

IFS Cloud Platform vs. Vtiger CRM

April 2025

Free Report: IFS Cloud Platform vs. Vtiger CRM

Find out what your peers are saying about IFS Cloud Platform vs. Vtiger CRM and other solutions. Updated: April 2025.

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