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Infor CloudSuite vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024
 

Categories and Ranking

Infor CloudSuite
Ranking in ERP
14th
Ranking in Product Configuration and Quoting
4th
Average Rating
8.0
Number of Reviews
14
Ranking in other categories
CRM (20th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (5th), Warehouse Management (3rd), Cloud HCM (10th), Financial Close Software (4th)
Oracle E-Business Suite
Ranking in ERP
6th
Ranking in Product Configuration and Quoting
3rd
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
151
Ranking in other categories
Field Service Management (2nd), Activity Based Costing Software (1st), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st)
 

Mindshare comparison

As of November 2024, in the ERP category, the mindshare of Infor CloudSuite is 1.3%, up from 1.2% compared to the previous year. The mindshare of Oracle E-Business Suite is 4.9%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

S Solomon Kumar - PeerSpot reviewer
Mar 31, 2023
Advanced forecasting and analysis capabilities
In terms of improvements, we can add new features that customers are demanding, such as service and quality improvements. For instance, we could have a model to predict the expected quality, which can be imported and developed as a new feature. We can improve quality features, and there is room for enhancement. Additionally, we can also improve service-related features by adding new functionalities. Each department has its workflow. But there is a hierarchy for pricing, and managers should be approached in such cases. So, there can be a more stabilized way of having a single point of contact to approach at any time. It is already there, but some more enhancements would be good. Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle. Some more workloads need to be done to integrate those tools, and we can have some enhancements on integration. ION is a very good tool, and we use web services already. The old system of using RESTful APIs has been eradicated, and the super approval trial is good. So, this tool is a refined way of working with services where it integrates any third-party tool. But, some of the older versions may need additional adjustments to integrate properly.
Nandan Gopalakrishna - PeerSpot reviewer
Jul 1, 2024
Offers a wide range of functionalities for large enterprises but system requires expertise to implement and configure
In the past few years, the main challenge has been the annual maintenance cost. We've often replaced Oracle with Dynamics, which is cheaper than Oracle but still expensive for governments in Africa with limited budgets to sustain it. So, the main challenge is the cost versus the value. We don't get lower value with Dynamics 365, and I've seen governments implement other alternatives like Odoo, too. They don't see the value in paying millions of dollars in maintenance fees. Oracle needs to understand the reality of the situation. In the African market, Oracle is the least of the considerations. People don't even want to consider Oracle. They need to come up with something more cost-effective because people do not see the value in paying those maintenance fees. As a system integrator, I don't gain anything because most of the money gets transferred to Oracle. They need to relook at their licensing models. NetSuite is pretty rigid for a cloud-based suite. There are varying requirements to make changes to the configuration, which becomes a hassle compared to even Dynamics. They need to relax how they handle this. The licensing is also very complicated, with so many parameters that it's confusing, and sizing becomes confusing. Streamlining the licensing would be helpful so that it becomes transparent for the customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"The product's most valuable feature is production planning. It is one of the core features."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"It is a complete wave management system to increase processing efficiency."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"The customization capabilities of CloudSuite Industrial are also there."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"Oracle's technical support is better than others."
"On-Time Payroll and its features are user-friendly."
"EBS has lots of application families and lots of features. It is modular in deployment and flexible enough to let the customer increase the built-in capabilities and enable new applications when needed. These are very important things at hand in case there will be a need to expand the product capabilities and/or implement new projects."
"It's quite secure and fast, and we get an end-to-end solution."
"The on-premise is very similar to the cloud version."
"The most valuable feature is the integration between accounts receivable, accounts payable, general ledger, and budgeting."
"Order to cash and procure to pay process: They are valuable features because of their integration and flexibility."
"Oracle E-Business Suite is easy to use, and we have enough resources out in the market."
 

Cons

"For the quality department, there is a module called quality, and I feel it has to be a little bit simplified."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"The solution's support service could be better."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"It takes time to properly learn what the product can do."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"It is on the expensive side."
"Performance issues and handling of financial data could be improved."
"Movement to the cloud should be supported. Product support still needs to be improved."
"From the business processes, there are areas where you could streamline new processes."
"The system alerts could be improved."
"It's difficult for some customers to understand in the beginning. A user really has to understand the processes."
"One issue with the product is because it build on a lot of older technologies, there is a substantial technical debt in the system."
"Not user friendly."
 

Pricing and Cost Advice

"It is a cost-effective solution."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"The pricing is not built on a standard model."
"The platform's pricing depends on the specific number of users."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The product is expensive. I rate the pricing a five out of ten."
"For on-premise installations, the licensing is yearly."
"I feel it is not very cheap, very economical but also not very expensive."
"Oracle generally gives a lot of discounts."
"Oracle E-Business Suite is cheaper than SAP. It is expensive."
"It costs too much."
"USD $100,000 annually."
"This product is more expensive if you compare it to SAP."
"I have found the solution overall to be expensive. There are additional fees on top of the standard license."
"Whatever the products you use, you'll be paying a yearly maintenance price or a support price."
"Products concerning areas like CRM and ERP should provide value at lesser costs to customers, especially if you consider that the initial cost of implementation is high."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
13%
Manufacturing Company
9%
Healthcare Company
8%
Educational Organization
63%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What is your experience regarding pricing and costs for Oracle E-Business Suite?
Oracle ERP is very expensive. The licensing fees are particularly high, making it challenging to buy new licenses. We often seek internal solutions to avoid purchasing additional licenses due to th...
What needs improvement with Oracle E-Business Suite?
An area for improvement is related to the flexibility of the processes in Oracle ERP. It is challenging to change processes within the system, which sometimes hampers our ability to quickly adapt t...
 

Also Known As

SyteLine
Oracle EBS, OEBS
 

Learn More

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Overview

 

Sample Customers

PRIDE Industries
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about Infor CloudSuite vs. Oracle E-Business Suite and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.