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Infor CloudSuite vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Infor CloudSuite
Ranking in ERP
15th
Ranking in Product Configuration and Quoting
4th
Average Rating
8.0
Number of Reviews
14
Ranking in other categories
CRM (21st), Enterprise Asset Management (EAM) (3rd), Local Government CRM (5th), Warehouse Management (3rd), Cloud HCM (10th), Financial Close Software (3rd)
Oracle E-Business Suite
Ranking in ERP
5th
Ranking in Product Configuration and Quoting
3rd
Average Rating
7.8
Number of Reviews
145
Ranking in other categories
Field Service Management (2nd), Activity Based Costing Software (1st), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st)
 

Mindshare comparison

As of September 2024, in the ERP category, the mindshare of Infor CloudSuite is 1.1%, down from 1.2% compared to the previous year. The mindshare of Oracle E-Business Suite is 5.1%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

RohitPothani - PeerSpot reviewer
Jun 25, 2024
Helpful to manage automation, alerts, and workflow configurations
Infor has brought a new approach called the sixty, thirty, and ten approaches. This approach is called the Infor Deployment Method, which involves interacting with the customers to gather the requirements. In the first stage, we will categorize the requirements into categories, which are sixty, thirty, and ten. Sixty is the core application where no tweaking is required, so those are standard solutions. Whatever customers tell our company as a requirement, we will analyze whether this is a standard solution or a box solution or whether customization or modifications are needed, and based on that, we can categorize it. So, the majority of the customers' business processes will fall under the sixty category, meaning it doesn't need any tweaking or modifications as it can remain as a standalone vanilla tool. Slight configurations are needed when it comes to the thirty category. Some data changes, some process tweaking, some label changes, and a little bit of configuration to suit the customer requirements will be categorized into thirty categories. Whereas ten, there is another leftover ten out of one hundred percent, sixty is standard, thirty is configuration-related, and ten is unique since we have to develop and enhance according to the customer's business. We will categorize requirements and analyze the ten percent category. Addressing the ten percent requirement will be challenging because we need to customize it. Customization has been easy in ERP because Infor has introduced a new module called extensibility, where we can enhance the solution by customization without touching the core solution. The time taken to address the ten percent requirement will be challenging in terms of understanding the requirement, mapping the requirement, testing, and deployment because those are unique to each customer. Rest ninety percent, we don't have any challenges with the tool. For the quality department, there is a module called quality, and I feel it has to be a little bit simplified. Implementation-wise, there are no challenges in the tool. When we implement the quality modules, for the end user who does the installation, the tool has to be more simplified. For example, if you inspect the product dimension, let's say the dimension is from one centimeter to ten centimeters, and if there is a criterion that the product should fall under five centimeters and seven centimeters, then it is shown. The range between five and seven cannot be given here, so the quality model should be simplified by providing the ranging facility.
WK
May 11, 2023
Reasonably priced, helps improve workflow, and time efficiency
Our company specializes in implementing Oracle ERP solutions. Our company has worked with specific customers in the telecommunications industry, some of whom were looking to replace their existing systems. For those with technical needs, we were able to provide effective solutions, and in one…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"It is a very scalable solution."
"The product's most valuable feature is production planning. It is one of the core features."
"It is a scalable solution."
"The most valuable features are the financial-related capabilities."
"The on-premise is very similar to the cloud version."
"Oracle E-Business Suite is a stable product."
"I have found the solution to have a good interface, security, and is user-friendly."
"I like Oracle ERP for streamlining the entire process from PRTL and invoice payments. It also has the decision and internet sale order, and my customers can correct the internet decision. It automatically converts to the internet order, and they don't need to create the entry object. They don't need to make a secondary ledger in the parent company and subsidiary. That's very helpful for internet decisions. If they get an order at the parent company, it automatically creates the sales system in the subsidiary."
"This software scales very well across various implementations."
"Their great technical support is one of the most valuable features."
"The most valuable feature is the integration between accounts receivable, accounts payable, general ledger, and budgeting."
 

Cons

"It takes time to properly learn what the product can do."
"The solution's support service could be better."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"For the quality department, there is a module called quality, and I feel it has to be a little bit simplified."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"They could include marketing automation for the product."
"Sometimes I have issues with the performance tuning."
"It should be made a little bit more user friendly. When I complete my implementation and hand it over to the clients or the person who will operate it on a day-to-day basis, they find it a little bit difficult because they are not from a highly qualified IT background. I want Oracle to make it a little bit more user friendly."
"It's very dependent on integration with other products,."
"Standard reporting needs to be changed. Many of the standard reports look the same as they did in version 10.7, 20 years ago."
"The initial setup was a little complex."
"We don't like Oracle EBS because it is very old. Nowadays, all the systems are on the cloud and web-based. With Oracle EBS, you need a huge setup before installing it. You need a lot of servers. There are a lot of problems and bugs in the system. We have to move from Oracle EBS to another system. In terms of improvements, it can have better training for end users and better support."
"I would like to see more automation."
"The user interface could be better. It's not good because they made their interface all in one, and my customers don't want to use it. I have to customize the interface and personalize it to hide some fields on the screen. It has lots of information on the screen, and the user can't easily navigate it. It's very difficult to use. I think that Oracle should have something like best practices. They need to provide some patches to simplify the interface based on the industry niche. Because now we see everything on the same screen, but the users don't need all that information. It's complicated to use for end-users, and we have to spend more time training them. In the next release, I think they should implement most of the features in the mobile app. It should be better. Oracle didn't update their mobile application for a very long time. Connecting the mobile application is complicated."
 

Pricing and Cost Advice

"The pricing is not built on a standard model."
"It is a cost-effective solution."
"For on-premise installations, the licensing is yearly."
"The platform's pricing depends on the specific number of users."
"I feel it is not very cheap, very economical but also not very expensive."
"The product is expensive. I rate the pricing a five out of ten."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"It's quite expensive, even though they gave us a discount."
"Oracle E-Business Suite is heavy subscriptions based and the solution's upgrades, under the technology licensing, are quite costly. Additionally, support is an extra cost. The price of the solution could be reduced."
"Fees for support and licensing should be reduced."
"The pricing of Oracle E-Business Suite is too high."
"Oracle prices are better in Vietnam and more flexible. If we need to customize something in Oracle, it's very flexible and easy to customize."
"Licensing and costing of Oracle EBS is very complex. We recommend to use a system integrator during the negotiation process since Oracle sales representatives sometime do not know the actual minimum requirements and may oversell the necessary licenses through ignorance."
"E-Business Suite's pricing could be lower."
"In my opinion, the prices for Oracle ERP are reasonable, especially considering the various discounts that are often available."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
12%
Manufacturing Company
9%
Healthcare Company
8%
Educational Organization
61%
Computer Software Company
6%
Manufacturing Company
4%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite is hard and takes six months to one year to implement.
 

Also Known As

SyteLine
Oracle EBS, OEBS
 

Learn More

Video not available
 

Overview

 

Sample Customers

PRIDE Industries
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about Infor CloudSuite vs. Oracle E-Business Suite and other solutions. Updated: September 2024.
800,688 professionals have used our research since 2012.