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Infor CloudSuite vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor CloudSuite
Ranking in ERP
13th
Ranking in Product Configuration and Quoting
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
15
Ranking in other categories
CRM (14th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (5th), Warehouse Management (2nd), Cloud HCM (6th), Financial Close Software (2nd)
Oracle E-Business Suite
Ranking in ERP
6th
Ranking in Product Configuration and Quoting
3rd
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
153
Ranking in other categories
Field Service Management (2nd), Activity Based Costing Software (1st), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st)
 

Mindshare comparison

As of January 2025, in the ERP category, the mindshare of Infor CloudSuite is 1.4%, up from 1.2% compared to the previous year. The mindshare of Oracle E-Business Suite is 4.7%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

S Solomon Kumar - PeerSpot reviewer
Advanced forecasting and analysis capabilities
In terms of improvements, we can add new features that customers are demanding, such as service and quality improvements. For instance, we could have a model to predict the expected quality, which can be imported and developed as a new feature. We can improve quality features, and there is room for enhancement. Additionally, we can also improve service-related features by adding new functionalities. Each department has its workflow. But there is a hierarchy for pricing, and managers should be approached in such cases. So, there can be a more stabilized way of having a single point of contact to approach at any time. It is already there, but some more enhancements would be good. Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle. Some more workloads need to be done to integrate those tools, and we can have some enhancements on integration. ION is a very good tool, and we use web services already. The old system of using RESTful APIs has been eradicated, and the super approval trial is good. So, this tool is a refined way of working with services where it integrates any third-party tool. But, some of the older versions may need additional adjustments to integrate properly.
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's most valuable feature is production planning. It is one of the core features."
"The stability of the solution is perfect. I rate it a ten out of ten."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"It offers a facility to get data quickly."
"It is a scalable solution."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"An integrated platform with an easy of integration to a third-party system."
"We can drill down from the sales order line to the invoice and payment at the detailed level."
"It is a solution for GFMIS (Governmental Fiscal Management Information Systems)."
"This solution offers customization. You'll have the ability to change and add your custom solutions and integrate them with the standard ones."
"The customer gets a better cost calculation and an integrated system between departments."
"Oracle's technical support is better than others."
"It provides a well-centered database that is feature rich."
"Has good dashboard and drill-down features."
 

Cons

"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"The price of the solution is not good. In Europe, it's difficult to find people who already know Infor, which was a problem during implementation."
"Pricing is always an area where there is room for improvement."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"The platform's distribution features need enhancement."
"They could include marketing automation for the product."
"It takes time to properly learn what the product can do."
"The price of the solution is not good."
"E-Business Suite's user experience and interface could be improved."
"There are some cycles in HR that are not straightforward."
"Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support."
"Not user friendly."
"We would like to see some automation in this solution."
"Reporting is a big area for improvement. It needs to provide the ability to extract data from the suite. Oracle has also been making a great effort to make E-Business Suite more user-friendly but there are still areas where a focus on User Experience would help."
"They should have a nicer way to handle very high volumes of data because we deal with really high volumes, and sometimes, we end up with performance issues."
"They started on the mobile app and tablets, but still I see there are no short-forms used in EBS."
 

Pricing and Cost Advice

"For on-premise installations, the licensing is yearly."
"It is a cost-effective solution."
"I feel it is not very cheap, very economical but also not very expensive."
"The platform's pricing depends on the specific number of users."
"The pricing is not built on a standard model."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The product is expensive. I rate the pricing a five out of ten."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"I have found the solution overall to be expensive. There are additional fees on top of the standard license."
"USD $100,000 annually."
"The license is very expensive and I think that it needs to be cheaper to get a wider range of users or customers."
"The licensing cost of Oracle E-Business Suite is quite competitive. It's quite flexible, so it can be adapted to the requirements of my company. For confidentiality purposes, I'm unable to disclose how much Oracle E-Business Suite costs, but I'm rating its cost as eight out of ten."
"Oracle generally gives a lot of discounts."
"Pricing for Oracle E-Business Suite is seven out of ten. You must pay extra for maintenance and technical support, apart from standard license fees."
"Considering the market at the moment, Oracle needs to adjust the pricing of this solution."
"This product is more expensive if you compare it to SAP."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
12%
Healthcare Company
8%
Manufacturing Company
8%
Educational Organization
66%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What is your experience regarding pricing and costs for Oracle E-Business Suite?
Licensing costs were a significant consideration, and Oracle Analytics was deemed too expensive compared to Power BI, which we opted for due to Outlook 365 licensing.
What needs improvement with Oracle E-Business Suite?
Additional improvements could include better healthcare management functionalities, such as specialized modules for OPD and IPD for patients. A more web-based user experience like Oracle Fusion wou...
 

Also Known As

SyteLine
Oracle EBS, OEBS
 

Learn More

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Overview

 

Sample Customers

PRIDE Industries
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about Infor CloudSuite vs. Oracle E-Business Suite and other solutions. Updated: January 2025.
831,020 professionals have used our research since 2012.