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Infor CloudSuite vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor CloudSuite
Ranking in ERP
13th
Ranking in Product Configuration and Quoting
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
CRM (19th), Enterprise Asset Management (EAM) (2nd), Local Government CRM (4th), Warehouse Management (3rd), Cloud HCM (9th), Financial Close Software (3rd)
Oracle E-Business Suite
Ranking in ERP
6th
Ranking in Product Configuration and Quoting
3rd
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
153
Ranking in other categories
Field Service Management (1st), Activity Based Costing Software (1st), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st)
 

Mindshare comparison

As of March 2025, in the ERP category, the mindshare of Infor CloudSuite is 1.6%, up from 1.2% compared to the previous year. The mindshare of Oracle E-Business Suite is 4.7%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

S Solomon Kumar - PeerSpot reviewer
Advanced forecasting and analysis capabilities
In terms of improvements, we can add new features that customers are demanding, such as service and quality improvements. For instance, we could have a model to predict the expected quality, which can be imported and developed as a new feature. We can improve quality features, and there is room for enhancement. Additionally, we can also improve service-related features by adding new functionalities. Each department has its workflow. But there is a hierarchy for pricing, and managers should be approached in such cases. So, there can be a more stabilized way of having a single point of contact to approach at any time. It is already there, but some more enhancements would be good. Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle. Some more workloads need to be done to integrate those tools, and we can have some enhancements on integration. ION is a very good tool, and we use web services already. The old system of using RESTful APIs has been eradicated, and the super approval trial is good. So, this tool is a refined way of working with services where it integrates any third-party tool. But, some of the older versions may need additional adjustments to integrate properly.
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"The product's most valuable feature is production planning. It is one of the core features."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"It is a scalable solution."
"The stability of the solution is perfect. I rate it a ten out of ten."
"It is quite stable."
"The most valuable features of Oracle EBS are its ease of use, integration capabilities, and the General Ledger reporting, including the FSG reporting."
"Regarding the valuable features, the automation is inherent in all systems, including Oracle E-Business Suite. It helps in various business processes, depending on the company's behavior and requests."
"Oracle E-Business Suite is flexible. Its rich functionality can work in any client environment or business."
"I like the automation and integration features of Oracle E-Business Suite."
"Oracle E-Business Suite is easy to use, and we have enough resources out in the market."
"Great finance modules and customization."
"Oracle E-Business Suite improves forecast accuracy, reduces costs, and increases manufacturing capacity."
 

Cons

"The solution's support service could be better."
"The price of the solution is not good. In Europe, it's difficult to find people who already know Infor, which was a problem during implementation."
"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"It takes time to properly learn what the product can do."
"The platform's distribution features need enhancement."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"They should have a nicer way to handle very high volumes of data because we deal with really high volumes, and sometimes, we end up with performance issues."
"Reporting is a big area for improvement. It needs to provide the ability to extract data from the suite. Oracle has also been making a great effort to make E-Business Suite more user-friendly but there are still areas where a focus on User Experience would help."
"Sometimes I have issues with the performance tuning."
"One issue with the product is because it build on a lot of older technologies, there is a substantial technical debt in the system."
"The user interface could be better. It's not good because they made their interface all in one, and my customers don't want to use it. I have to customize the interface and personalize it to hide some fields on the screen. It has lots of information on the screen, and the user can't easily navigate it. It's very difficult to use. I think that Oracle should have something like best practices. They need to provide some patches to simplify the interface based on the industry niche. Because now we see everything on the same screen, but the users don't need all that information. It's complicated to use for end-users, and we have to spend more time training them. In the next release, I think they should implement most of the features in the mobile app. It should be better. Oracle didn't update their mobile application for a very long time. Connecting the mobile application is complicated."
"Improvements could be made in mobility for mobile applications or tablets."
"Improving the reporting and user interface of Oracle ERP would be beneficial and is something that can be considered for future updates."
"It is difficult to get answers from technical support right away."
 

Pricing and Cost Advice

"It is a cost-effective solution."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The product is expensive. I rate the pricing a five out of ten."
"For on-premise installations, the licensing is yearly."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"The pricing is not built on a standard model."
"I feel it is not very cheap, very economical but also not very expensive."
"The platform's pricing depends on the specific number of users."
"The price would be better if it were lower."
"Find a best Oracle partner and get a better discount."
"This product is more expensive if you compare it to SAP."
"Both the current projects and future projects should be defined well. Licensing should be done according to current and near future plans."
"I have found the solution overall to be expensive. There are additional fees on top of the standard license."
"Oracle's pricing is lower than that of its competitors."
"Oracle has different licensing models available. For example, concurrent user license metric and power unit licensing metric. It is different from product to product, but for the application itself, the license is by the number of users."
"In my opinion, the prices for Oracle ERP are reasonable, especially considering the various discounts that are often available."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
10%
Educational Organization
9%
Healthcare Company
9%
Educational Organization
68%
Computer Software Company
5%
Manufacturing Company
3%
Financial Services Firm
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
 

Also Known As

SyteLine
Oracle EBS, OEBS
 

Overview

 

Sample Customers

PRIDE Industries
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about Infor CloudSuite vs. Oracle E-Business Suite and other solutions. Updated: February 2025.
842,296 professionals have used our research since 2012.