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Infor CloudSuite vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Infor CloudSuite support is mixed, efficient yet inconsistent, with challenges in complex issues and regional-specific requirements like taxation.
No sentiment score available
There have definitely been issues there, especially compared to the costs that you pay for the support.
 

Room For Improvement

Sentiment score
4.4
Infor CloudSuite needs better documentation, integration, reporting, flexibility in customization, simplified quality management, and improved support services.
No sentiment score available
I'd like to see Oracle continue to optimize it by making it faster.
 

Scalability Issues

Sentiment score
8.0
Infor CloudSuite offers strong scalability, supporting growth and integration for diverse enterprises, though hardware challenges exist for some users.
No sentiment score available
Currently, we are roughly about a terabyte of data using it and have had no problems scaling it for our needs.
 

Setup Cost

No sentiment score available
Infor CloudSuite costs $82,000 to $150,000 annually, with discounts for large licenses, but remains costly for smaller companies.
No sentiment score available
Oracle E-Business Suite pricing is high, complex, and competitive with SAP, but it remains a significant investment.
 

Stability Issues

Sentiment score
8.6
Infor CloudSuite shows 99.99% stability, reliant on connectivity, with updates ensuring reliability, though customizations can affect performance.
No sentiment score available
We haven't had any issues with crashing or downtimes or anything due to the product.
 

Valuable Features

Sentiment score
7.7
Infor CloudSuite enhances efficiency with superior scheduling, performance, financial management, and advanced analytics, surpassing SAP's capabilities in manufacturing.
No sentiment score available
For us, the Finance module is the most valuable piece of E-Business Suite.
 

Categories and Ranking

Infor CloudSuite
Ranking in ERP
14th
Ranking in Product Configuration and Quoting
4th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
14
Ranking in other categories
CRM (20th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (5th), Warehouse Management (3rd), Cloud HCM (10th), Financial Close Software (4th)
Oracle E-Business Suite
Ranking in ERP
6th
Ranking in Product Configuration and Quoting
3rd
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
151
Ranking in other categories
Field Service Management (2nd), Activity Based Costing Software (1st), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st)
 

Mindshare comparison

As of November 2024, in the ERP category, the mindshare of Infor CloudSuite is 1.3%, up from 1.2% compared to the previous year. The mindshare of Oracle E-Business Suite is 4.9%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

S Solomon Kumar - PeerSpot reviewer
Advanced forecasting and analysis capabilities
In terms of improvements, we can add new features that customers are demanding, such as service and quality improvements. For instance, we could have a model to predict the expected quality, which can be imported and developed as a new feature. We can improve quality features, and there is room for enhancement. Additionally, we can also improve service-related features by adding new functionalities. Each department has its workflow. But there is a hierarchy for pricing, and managers should be approached in such cases. So, there can be a more stabilized way of having a single point of contact to approach at any time. It is already there, but some more enhancements would be good. Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle. Some more workloads need to be done to integrate those tools, and we can have some enhancements on integration. ION is a very good tool, and we use web services already. The old system of using RESTful APIs has been eradicated, and the super approval trial is good. So, this tool is a refined way of working with services where it integrates any third-party tool. But, some of the older versions may need additional adjustments to integrate properly.
Nandan Gopalakrishna - PeerSpot reviewer
Offers a wide range of functionalities for large enterprises but system requires expertise to implement and configure
In the past few years, the main challenge has been the annual maintenance cost. We've often replaced Oracle with Dynamics, which is cheaper than Oracle but still expensive for governments in Africa with limited budgets to sustain it. So, the main challenge is the cost versus the value. We don't get lower value with Dynamics 365, and I've seen governments implement other alternatives like Odoo, too. They don't see the value in paying millions of dollars in maintenance fees. Oracle needs to understand the reality of the situation. In the African market, Oracle is the least of the considerations. People don't even want to consider Oracle. They need to come up with something more cost-effective because people do not see the value in paying those maintenance fees. As a system integrator, I don't gain anything because most of the money gets transferred to Oracle. They need to relook at their licensing models. NetSuite is pretty rigid for a cloud-based suite. There are varying requirements to make changes to the configuration, which becomes a hassle compared to even Dynamics. They need to relax how they handle this. The licensing is also very complicated, with so many parameters that it's confusing, and sizing becomes confusing. Streamlining the licensing would be helpful so that it becomes transparent for the customer.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
12%
Manufacturing Company
9%
Healthcare Company
8%
Educational Organization
64%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What is your experience regarding pricing and costs for Oracle E-Business Suite?
Licensing costs were a significant consideration, and Oracle Analytics was deemed too expensive compared to Power BI, which we opted for due to Outlook 365 licensing.
What needs improvement with Oracle E-Business Suite?
Additional improvements could include better healthcare management functionalities, such as specialized modules for OPD and IPD for patients. A more web-based user experience like Oracle Fusion wou...
 

Also Known As

SyteLine
Oracle EBS, OEBS
 

Learn More

Video not available
 

Overview

 

Sample Customers

PRIDE Industries
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about Infor CloudSuite vs. Oracle E-Business Suite and other solutions. Updated: November 2024.
816,636 professionals have used our research since 2012.