Try our new research platform with insights from 80,000+ expert users

Infor CloudSuite vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor CloudSuite
Ranking in ERP
14th
Ranking in Product Configuration and Quoting
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
15
Ranking in other categories
CRM (21st), Enterprise Asset Management (EAM) (3rd), Local Government CRM (5th), Warehouse Management (3rd), Cloud HCM (9th), Financial Close Software (3rd)
Oracle E-Business Suite
Ranking in ERP
6th
Ranking in Product Configuration and Quoting
3rd
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
153
Ranking in other categories
Field Service Management (1st), Activity Based Costing Software (1st), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st)
 

Mindshare comparison

As of February 2025, in the ERP category, the mindshare of Infor CloudSuite is 1.5%, up from 1.2% compared to the previous year. The mindshare of Oracle E-Business Suite is 4.6%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

S Solomon Kumar - PeerSpot reviewer
Advanced forecasting and analysis capabilities
In terms of improvements, we can add new features that customers are demanding, such as service and quality improvements. For instance, we could have a model to predict the expected quality, which can be imported and developed as a new feature. We can improve quality features, and there is room for enhancement. Additionally, we can also improve service-related features by adding new functionalities. Each department has its workflow. But there is a hierarchy for pricing, and managers should be approached in such cases. So, there can be a more stabilized way of having a single point of contact to approach at any time. It is already there, but some more enhancements would be good. Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle. Some more workloads need to be done to integrate those tools, and we can have some enhancements on integration. ION is a very good tool, and we use web services already. The old system of using RESTful APIs has been eradicated, and the super approval trial is good. So, this tool is a refined way of working with services where it integrates any third-party tool. But, some of the older versions may need additional adjustments to integrate properly.
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"The product's most valuable feature is production planning. It is one of the core features."
"It is a complete wave management system to increase processing efficiency."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"The stability of the solution is perfect. I rate it a ten out of ten."
"The customization capabilities of CloudSuite Industrial are also there."
"It is a very scalable solution."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"Has good dashboard and drill-down features."
"This is a world-class application that includes a lot of business processes from other ERPs that Oracle has acquired."
"The solution has other core processes that can be implemented with customers according to their needs."
"It can easily be developed into an application."
"An integrated platform with an easy of integration to a third-party system."
"The most valuable features of the Oracle E-Business Suite are best practices, built-in processes, and easy configuration. Plenty of system functionality and customization."
"Financial and asset management features are valuable."
"The new Subledger Accounting feature is very strong."
 

Cons

"The price of the solution is not good. In Europe, it's difficult to find people who already know Infor, which was a problem during implementation."
"For the quality department, there is a module called quality, and I feel it has to be a little bit simplified."
"The price of the solution is not good."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"It takes time to properly learn what the product can do."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Pricing is always an area where there is room for improvement."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"Movement of CIP Inventory cannot be monitored in Inventory module when we are using the CIP Account or movement of CIP Inventory in Asset module, which is not flexible like Inventory module."
"Oracle E-Business Suite is a bit outdated because it's been developed more than ten years ago, and this is an area for improvement. My team is still getting used to the solution, so there could still be some features that have not been enabled or features my team isn't aware of yet. There have been issues with the Treasury module of Oracle E-Business Suite, so this is another area for improvement. My company hasn't decided yet on whether to implement the Treasury module or just go with another solution. Another room for improvement in Oracle E-Business Suite is the design, as it needs to be optimized based on usage patterns. What I'd like added in the next release of Oracle E-Business Suite is the time attribute. The solution still has dashboards being rolled out, so the time attribute could already be there or is still in the process of implementation. I also didn't find much use for the Projects module based on my company's requirements. The integration of Oracle E-Business Suite with the rest of the Oracle tools isn't very tight as well, but it could be because of customizations here in India, where the integrations work seamlessly everywhere, except in India. You'll find gaps because of customizations in India which are very, very irritating. For example, if a procurement is moving in the system then all the data has to move from one module to the other, but in the Oracle E-Business Suite Procurement module, you'll notice breaks or gaps that require you to manually transfer that data, so I'd like this improved in the next release of the solution."
"There are some enhancements in the process itself that is needed in the application. In the cloud version, they covered some of these areas and requirements but the on-premise version has to catch up."
"Additional improvements could include better healthcare management functionalities, such as specialized modules for OPD and IPD for patients."
"The deployment of the Oracle E-Business Suite was simple. I have done many deployments and I find it simple, but for others, it might not be easy."
"The UI interface is not great."
"There are some cycles in HR that are not straightforward."
"Oracle E-Business Suite is hard and takes six months to one year to implement."
 

Pricing and Cost Advice

"I feel it is not very cheap, very economical but also not very expensive."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The pricing is not built on a standard model."
"It is a cost-effective solution."
"For on-premise installations, the licensing is yearly."
"The platform's pricing depends on the specific number of users."
"The product is expensive. I rate the pricing a five out of ten."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"Oracle generally gives a lot of discounts."
"Licensing and costing of Oracle EBS is very complex. We recommend to use a system integrator during the negotiation process since Oracle sales representatives sometime do not know the actual minimum requirements and may oversell the necessary licenses through ignorance."
"In order to minimize the implementation and consultancy costs, business lines should have proper definitions. They need to have a proper way of retrieving their data, which should be structured well."
"The price would be better if it were lower."
"There is an annual licensing fee and you are able to add features depending on the scope of the environment."
"I have found the solution overall to be expensive. There are additional fees on top of the standard license."
"The price of the solution is extremely high."
"Oracle E-Business Suite is cheaper than SAP. It is expensive."
report
Use our free recommendation engine to learn which ERP solutions are best for your needs.
837,501 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Educational Organization
12%
Healthcare Company
9%
Manufacturing Company
9%
Educational Organization
67%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
 

Also Known As

SyteLine
Oracle EBS, OEBS
 

Overview

 

Sample Customers

PRIDE Industries
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about Infor CloudSuite vs. Oracle E-Business Suite and other solutions. Updated: February 2025.
837,501 professionals have used our research since 2012.