SAP HCM and Infor CloudSuite are major contenders in the enterprise resource planning market. SAP HCM seems to have the upper hand in automation and payroll features, but Infor CloudSuite leads in manufacturing capabilities.
Features: SAP HCM provides strong integration with enterprise solutions and top-notch payroll across over 50 countries. It offers robust automation for finance and supply chain management. Infor CloudSuite excels in manufacturing, with capabilities in production planning, finance, and analytics, supporting various manufacturing processes and integrating well with third-party tools.
Room for Improvement: SAP HCM faces challenges with its complex system and needs a more intuitive design. It also struggles with integration and processing speed. Infor CloudSuite needs better documentation and support for its IoT offerings, and additional improvement in integration with external systems.
Ease of Deployment and Customer Service: SAP HCM is flexible with on-premises and cloud options but has inconsistent support and variable response times. Infor CloudSuite is recognized for hybrid and cloud-based deployment with generally effective technical support, although response times can vary.
Pricing and ROI: SAP HCM is criticized for high costs and complex licensing, appealing mostly to large enterprises, but offers significant ROI with process automation. Infor CloudSuite is seen as expensive but provides comprehensive solutions that deliver potential long-term ROI for larger implementations.
Infor CloudSuite is a comprehensive suite of cloud-based ERP software designed to streamline various business processes. It offers core functionalities such as financial management, supply chain management, production management, and CRM. The suite is tailored to specific industries, including manufacturing, food and beverage, healthcare, automotive, and distribution, each featuring industry-specific solutions. Being cloud-based, Infor CloudSuite provides scalability, automatic updates, and remote access, reducing the need for on-premise hardware and IT costs. It enhances efficiency through task automation, improved workflows, and data visibility, supporting data-driven decision-making.
SAP HCM is a benefits administration solution that has a comprehensive set of tools and features for managing and optimizing all aspects of human resources. SAP HCM covers various HR functions including payroll, time and attendance management, talent management, succession planning, and employee performance evaluation.
The goal of SAP HCM is to help organizations streamline HR processes, improve workforce productivity and efficiency, and support strategic HR decision-making. With SAP HCM, HR departments can manage employee data, track and analyze key HR metrics, and automate various HR processes to save time and resources. It is widely used by large organizations across various industries.
SAP HCM Features
SAP HCM has many valuable key features. Some of the most useful ones include:
SAP HCM Benefits
There are many benefits to implementing SAP HCM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
SAP HCM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has good payroll and personnel administration, it’s a powerful tool for maintaining company data, and has valuable SuccessFactors talent modules.
According to Dave D., Project Manager at Telecom Namibia, “[SAP HCM] allows us to do all of our HR management processes, including payroll and personnel administration.” He also adds, “Technical support is excellent."
“I think that it's a very powerful tool for maintaining your company data. When you maintain your data in SAP, you can generate any kind of HR report with one click,” says Sameer Y., Team Leader at Fauji Meat Limited.
Another PeerSpot reviewer, Arsala A., SAP HCM / SF Consultant at a computer software company, explains what she likes most about SAP HCM: "Payroll processing is my favorite HCM feature, and I like all the SuccessFactors talent modules also. SAP is making good progress on enhancements to the features in the SF modules."
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