Infraon IMS vs Microsoft Configuration Manager comparison

EverestIMS and Microsoft are both solutions in the Server Monitoring category. EverestIMS is ranked #27, while Microsoft is ranked #2 with an average rating of 8.3. EverestIMS holds a 0.5% mindshare in SM, compared to Microsoft’s 9.5% mindshare. Additionally, 100% of EverestIMS users are willing to recommend the solution, compared to 91% of Microsoft users who would recommend it.

Infraon IMS

Read 8 Infraon IMS reviews

205 Views
107 Comparison Views

100% willing to recommend

Microsoft Configuration Man...

Read 80 Microsoft Configuration Manager reviews

3,078 Views
2,330 Comparison Views

91% willing to recommend

Infraon IMS

Microsoft Configuration Man...

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Executive SummaryUpdated on Aug 20, 2024

Microsoft Configuration Manager and Infraon IMS are widely used for IT infrastructure management. Microsoft Configuration Manager has the upper hand due to its extensive feature set, while Infraon IMS has the upper hand in deployment complexity and customer service satisfaction.

Features: Microsoft Configuration Manager users mention its comprehensive device management, integration with Windows OS, and centralized IT environment control. Infraon IMS users value its network monitoring tools, multi-vendor equipment support, and heterogeneous network management.

Room for Improvement: Microsoft Configuration Manager users report overwhelming complexity, significant time to master, and performance issues. Infraon IMS users feel it could benefit from more intuitive setup, enhanced reporting features, and better graphical representations.

Ease of Deployment and Customer Service: Microsoft Configuration Manager has robust documentation and community support, but deployment can be intricate. Infraon IMS is noted for simpler deployment, strong vendor assistance, and higher ratings for responsiveness and support quality.

Pricing and ROI: Microsoft Configuration Manager has higher initial setup costs but provides compelling ROI with its extensive management capabilities and integration with Microsoft infrastructure. Infraon IMS offers more affordable pricing and significant ROI through efficient network monitoring and lower operational costs.

To learn more, read our detailed Infraon IMS vs. Microsoft Configuration Manager Report (Updated: October 2024).

Buyer's Guide

Infraon IMS vs. Microsoft Configuration Manager

October 2024

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Helped 816,406 peers since 2012

Categories and Ranking

Infraon IMS

Ranking in Server Monitoring

27th

Average Rating

8.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (84th), IT Infrastructure Monitoring (64th), Cloud Monitoring Software (43rd)

Microsoft Configuration Man...

Ranking in Server Monitoring

2nd

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Configuration Management (3rd), Patch Management (1st)

Mindshare comparison

As of November 2024, in the Server Monitoring category, the mindshare of Infraon IMS is 0.5%, down from 0.5% compared to the previous year. The mindshare of Microsoft Configuration Manager is 9.5%, down from 11.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring

Featured Reviews

Maharajan S

VSO at Navitas Life Sciences

Provides data accuracy for availability and policy harmonization

The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.

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Sachin Vinay

Assistant Manager-Networks at Amrita

We can specialize the policies related to each device group which ensures that each group has access to the applications they need for their work and non-work hours

I give the solution a nine out of ten. Maintenance is required for some client requests because a few of our cases involve clients reporting issues with their applications. We need to maintain their laptops because they usually run into issues while running other applications. However, in the case of personal computers, there is no problem. We can maintain them with only 20% of the typical maintenance requirements. I would recommend that everyone try out the Endpoint Manager solution from Microsoft. It is a great product because it integrates well with Microsoft products, which most organizations use. This reduces the number of integration and troubleshooting problems. Even if Microsoft products are not used in an organization, I still recommend this product. Other solutions are available but there may be some integration and troubleshooting problems.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The feature that I like the most and the best part is the customization."

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"The backup, restore, and comparison features are all good."

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

"I like its ease of use. It does what you need it to do, and it's a one-stop-shop for the company and for all your deployments. If you incorporate Intune into it, you can have both. You can bring your own devices and corporate devices, and everything runs out of SCCM and Intune."

"I like a lot of the reporting capabilities and baseline configurations."

"Patching is the main feature because SCCM is made to control the entire environment without manually interpreting. So it is good to use for patching."

"This solution has made life easy with respect to patching, compliance, and OSD."

"Microsoft Configuration Manager helps with patch management."

"I like Mircosoft's technical support. Microsoft has a few updates, like some of the critical KBs. They are published within the interval time, and in case of an escalation on the client missions, we will raise a ticket with the Microsoft team. They will create a hotfix or a critical update. They will chat with us, and that is one thing I like about Microsoft. Whenever any issues occur at my organization, they will help you out soon as possible within the SLA."

"The most valuable feature is the scalability."

"It's a stable product."

More Microsoft Configuration Manager pros

Cons

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"Email support is a bit slow. Once you drop an email, it takes time."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"Our company would prefer not rebooting computers while people are using them. There seems to be no strategy behind it."

"This solution needs to be supported on all Operating systems."

"Devices like smartphones and tablets are managed very well on VMware, however, they are absent in SCCM. I could configure iPad from the VMware site and it was done very easily. It should be just as possible on SCCM."

"I want the system to provide some dependency relations. I would also like to see the relationship between different machines."

"I would like to see more automation."

"The product needs to improve scalability."

"I would like to see some improvements in WSUS and control of other, non-Microsoft, product updates."

"The deployment process is lengthy and should be quicker to complete."

More Microsoft Configuration Manager cons

Pricing and Cost Advice

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"The pricing is reasonable, given the features that they provide."

"Licensing is calculated on a per-user basis."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"I think that the pricing for this solution is reasonable and varies by number of devices."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing."

"The license price could be reduced for Microsoft Endpoint Configuration Manager They should make the price more affordable for smaller companies, most companies would be able to use the solution if it was priced better. There are more people on this cloud because you don't have to have either a server room or an on-premise server. You can have one IT person handle this without any local infrastructure."

"There is not a license needed to use the solution."

"We have to pay for a license."

"Along with buying a license for MECM, we also have to buy a service called CMG (Cloud Management Gateway) which is a virtual machine in the cloud with which you can link your MECM to the Azure tenant so as to manage teleworkers."

"Pricing and licensing are horrible. You have to not look at dollar value to use SCCM. It's super-duper expensive but it works. The acquisition cost is expensive, it's labor-intensive. But it works."

"The solution is expensive. Microsoft Configuration Manager would likely be considered high-priced for small businesses because they may not fully utilize all of its features and capabilities."

"The price could be better."

More Microsoft Configuration Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

14%

Manufacturing Company

12%

Construction Company

11%

Financial Services Firm

12%

Computer Software Company

12%

Government

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?

Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...

See all answers

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?

ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...

See all answers

What do you like most about SCCM?

One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...

See all answers

Comparisons

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Compared 55% of the time

Zabbix vs Infraon IMS

Compared 45% of the time

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Red Hat Ansible Automation Platform vs Microsoft Configuration Manager

Compared 13% of the time

ManageEngine Endpoint Central vs Microsoft Configuration Manager

Compared 13% of the time

Tanium vs Microsoft Configuration Manager

Compared 7% of the time

BigFix vs Microsoft Configuration Manager

Compared 6% of the time

Quest KACE Systems Management Appliance (SMA) vs Microsoft Configuration Manager

Compared 5% of the time

More Microsoft Configuration Manager Competitors

Product Reports

Buyer's Guide

Infraon IMS

November 2024

Download Infraon IMS product report

Buyer's Guide

Microsoft Configuration Manager

November 2024

Download Microsoft Configuration Manager product report

Also Known As

Everest IMS

Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )

Learn More

EverestIMS

Microsoft

Overview

Infraon IMS is used for monitoring network status, managing critical IT infrastructure, and ensuring connectivity. It helps organizations automate processes, gain network insights, and manage firewalls in private and cloud environments.

Infraon IMS is designed to assist in monitoring leased lines, switches, data center services, and devices across different environments. It provides alerts, manages assets, supports ITSM rules, and handles ticketing and incident management. With its comprehensive reporting on uptime, downtime, and memory utilization, Infraon IMS delivers detailed insights facilitating efficient infrastructure management. The platform integrates seamlessly with various systems and simplifies operations through real-time network monitoring, customizable reports, and a role-based access control system.

What are Infraon IMS's key features?

Stable Performance: Ensures reliability and efficiency in monitoring and management tasks.
Ease of Customization: Allows adjustments to meet specific requirements.
Real-Time Dashboards: Enhances usability for non-technical users through intuitive interfaces.
Role-Based Access: Facilitates secure, controlled management.
Integration Capabilities: Streamlines operations with various platforms.
Alerting Mechanisms: Improves incident response with timely notifications.
Workflow Automation: Simplifies and accelerates routine processes.
Graphical User Interface: Increases user-friendliness and insight accessibility.

What benefits or ROI can users expect?

Automated Processes: Reduces manual effort, increasing efficiency.
Network Insights: Provides detailed data for proactive management.
Comprehensive Reporting: Delivers valuable information for decision-making.
Enhanced Security: Manages firewalls and links to ensure robust security.

Infraon IMS is implemented across diverse industries to manage and monitor IT infrastructures, from small to large-scale environments. It is especially beneficial in sectors needing reliable connectivity and efficient incident management, such as telecommunications, finance, and cloud service providers. The platform aids these industries in maintaining operational continuity and optimizing resource allocation.

Microsoft Configuration Manager helps IT manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving employees access to corporate applications on the devices that they choose. When Configuration Manager is integrated with Microsoft Intune, you can manage corporate-connected PCs and Macs along with cloud-based mobile devices running Windows, iOS, and Android, all from a single management console.

New features of Configuration Manager, such as the support of Windows 10 in-place upgrade, co-management with Microsoft Intune, Windows 10 and Microsoft 365 Apps for enterprise Servicing Dashboard, integration with Windows Update for Business, and more make deploying and managing Windows easier than ever before.

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad

Buyer's Guide

Infraon IMS vs. Microsoft Configuration Manager

October 2024

Free Report: Infraon IMS vs. Microsoft Configuration Manager

Find out what your peers are saying about Infraon IMS vs. Microsoft Configuration Manager and other solutions. Updated: October 2024.

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