Infraon IMS vs Microsoft Configuration Manager comparison

EverestIMS and Microsoft are both solutions in the Server Monitoring category. EverestIMS is ranked #27, while Microsoft is ranked #3 with an average rating of 8.3. EverestIMS holds a 0.5% mindshare in SM, compared to Microsoft’s 9.7% mindshare. Additionally, 100% of EverestIMS users are willing to recommend the solution, compared to 91% of Microsoft users who would recommend it.

Infraon IMS

Read 8 Infraon IMS reviews

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102 Comparison Views

100% willing to recommend

Microsoft Configuration Man...

Read 80 Microsoft Configuration Manager reviews

2,915 Views
2,229 Comparison Views

91% willing to recommend

Infraon IMS

Microsoft Configuration Man...

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Executive SummaryUpdated on Nov 24, 2024

Microsoft Configuration Manager and Infraon IMS compete in the IT management and monitoring sector. While Microsoft Configuration Manager holds the upper hand in software deployment and centralized management, Infraon IMS excels with network monitoring and customization options.

Features: Microsoft Configuration Manager offers key capabilities like software deployment, patch management, and a centralized management console, which reduce IT workload and ensure consistent configuration across devices. Infraon IMS focuses on network and infrastructure monitoring with real-time dashboards, role-based access, and easy integration, especially beneficial for engineering products.

Room for Improvement: Microsoft Configuration Manager has room to improve in application package deployment, resource consumption, and cloud capabilities. Enhancements in PowerShell and Linux system integration are also needed. Infraon IMS could benefit from better AI features, improved reporting, and a more user-friendly GUI interface to enhance usability.

Ease of Deployment and Customer Service: Microsoft Configuration Manager supports on-premises, hybrid, and public cloud deployment models, providing flexibility but facing criticism for response times and support training. Infraon IMS offers reliable on-premises deployment with hybrid capabilities and is lauded for strong customer service and thorough documentation, simplifying the deployment process.

Pricing and ROI: Microsoft Configuration Manager is perceived as expensive, with additional costs for SQL Server. However, its robust features provide good ROI for many enterprises by saving time and resources. Infraon IMS offers a flexible pricing model, allowing clients to pay for only the needed features, delivering value for smaller operations with specific requirements.

To learn more, read our detailed Infraon IMS vs. Microsoft Configuration Manager Report (Updated: December 2024).

Buyer's Guide

Infraon IMS vs. Microsoft Configuration Manager

December 2024

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Categories and Ranking

Infraon IMS

Ranking in Server Monitoring

27th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (85th), IT Infrastructure Monitoring (62nd), Cloud Monitoring Software (42nd)

Microsoft Configuration Man...

Ranking in Server Monitoring

3rd

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Configuration Management (3rd), Patch Management (1st)

Mindshare comparison

As of December 2024, in the Server Monitoring category, the mindshare of Infraon IMS is 0.5%, down from 0.5% compared to the previous year. The mindshare of Microsoft Configuration Manager is 9.7%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring

Featured Reviews

Maharajan S

VSO at Navitas Life Sciences

Provides data accuracy for availability and policy harmonization

The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.

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Abul Fazal

Service Delivery Manager at Almoayyed Computers

Seamless system updates, useful integration, and reliable

The initial setup for Microsoft Endpoint Configuration Manager is simple. However, the configuration and management are not simple. Most of my clients are using the on-premise configuration. Cloud deployment is cumbersome because It requires lots of system communication to open from the cloud, and every client has to communicate with the cloud. We follow the Microsoft best practices procedure and white papers for implementation. Which includes single and multiple server deployments. The time it takes for deployment depends on the client's environment, such as the configuration and customization needed. However, the process can typically take two to three weeks to complete.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

"The feature that I like the most and the best part is the customization."

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"The backup, restore, and comparison features are all good."

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"The most valuable features are Remote Connect, SUP, Cloud functionality, Report, Query, and third-party patching."

"The solution is user-friendly and easy to learn."

"The major features of this product are the reporting tools. The most valuable features are package deployment and application deployment. Security management is also good because any vulnerability will be identified, and you can fix it. It's the best tool because you never know what kind of client you will have. For example, you may have your offices in low bandwidth remote areas. But it's achievable because it accommodates the bandwidth that you have available. Microsoft Endpoint Configuration Manager is an excellent reporting tool for your environment. If you want to know the details about the hardware configuration, software configuration, what is causing a problem, or when a new feature update comes in for Windows, even that goes on SCCM itself. A lot of deployment stuff."

"The technical support is good."

"The product is useful for patch management."

"Endpoint Manager is valuable to our organization because it allows us to connect to our enterprise from remote locations securely. The most useful feature is its robustness and scalability. It is highly scalable and flexible, allowing us to use it in various environments. Additionally, we can specialize the policies related to each device group. This ensures that each group has access to the applications they need for their work and non-work hours."

"You can remote control or RDP. That has been the most valuable because we can go into one console and can get to anything we want. Instead of going to all these different consoles, we centralized everything."

"This solution helps us by automating the patching of our system."

More Microsoft Configuration Manager pros

Cons

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"Email support is a bit slow. Once you drop an email, it takes time."

"The operations could be faster and you need some patience with this tool."

"Initial setup was complex. There's a lot that goes into it."

"The main thing is that SCCM has to become an appliance instead of a server. When I say appliance, it has to come preconfigured so that it is drop-shipped into the enterprise and then you activate the feature sets that you want. It should pull down all the latest binaries. Once that is all there, it should have a discovery tool which goes out and discovers the assets within an enterprise. If the server, workstation, and applications are all coming from the same vendor, why not have the vendor do this work for us and automate it as much as it possibly can?"

"On some hardware, we'd like an easier way to get peripherals attached."

"Microsoft Endpoint Configuration Manager can improve by allowing us to schedule the scripts, we don't have a script scheduling option and have to do it manually."

"The solution does not support remote devices so the CMG is still required."

"The main room for improvement is the on-screen display. I think it would be good if some improvements were made."

"Regarding this, I'd like to mention the agent situation. When the agent on an end-user device is not functioning correctly, it can be quite problematic. It would be highly beneficial if there were a self-healing mechanism in place. Essentially, if the agent becomes corrupted or encounters issues, it should be able to rectify itself autonomously. This is particularly critical because, in order to utilize a tool like MECM (assuming you're referring to Microsoft System Center Configuration Manager), we need to deploy agents, known as AsMs, on all the devices we use, such as Windows 10 or Windows Server. Sometimes, when we deploy configurations or updates, they don't apply properly due to agent issues. This issue has been present since we began using MECM around 23 years ago. Unfortunately, there is currently no built-in mechanism for the agent to detect its own problems and initiate self-repair. Microsoft doesn’t have any feature to scan vulnerabilities and hence, they could include those."

More Microsoft Configuration Manager cons

Pricing and Cost Advice

"Licensing is calculated on a per-user basis."

"The pricing is reasonable, given the features that they provide."

"I think that the pricing for this solution is reasonable and varies by number of devices."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"The price is competitive and reasonable."

"Microsoft provides a steep price for their enterprise products, but they offer very competitive pricing for their legacy customers."

"Its licensing is quite complicated because we are getting the license not only for SCCM but for the full Microsoft package. We don't need to pay for a separate license. We need to have one license that includes everything we need, such as Windows, Microsoft 365, SCCM, encryption, and so on. So, we don't have a specific price for it. Perhaps, it is good that it includes the full suite of licensing of Microsoft. It is expensive, but we are getting a lot of features."

"For enterprises, there is an annual license required to use this solution. The price of the solution could be cheaper. However, this is mostly because of the exchange rate from the dollar to the Nigerian currency."

"The solution operates on a licensing model that can be expensive."

"The solution is expensive. Microsoft Configuration Manager would likely be considered high-priced for small businesses because they may not fully utilize all of its features and capabilities."

"Presently, I am using a free trial version."

"SCCM comes with its own version of SQL Server. If you use that SQL Server with SCCM and don't use it for another applications than you get an SQL Server for free."

More Microsoft Configuration Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

14%

Construction Company

10%

Manufacturing Company

10%

Financial Services Firm

13%

Computer Software Company

12%

Government

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

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How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?

Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...

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How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?

ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...

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What do you like most about SCCM?

One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...

See all answers

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Product Reports

Buyer's Guide

Infraon IMS

December 2024

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Buyer's Guide

Microsoft Configuration Manager

December 2024

Download Microsoft Configuration Manager product report

Also Known As

Everest IMS

Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )

Learn More

EverestIMS

Microsoft

Overview

Infraon IMS is used for monitoring network status, managing critical IT infrastructure, and ensuring connectivity. It helps organizations automate processes, gain network insights, and manage firewalls in private and cloud environments.

Infraon IMS is designed to assist in monitoring leased lines, switches, data center services, and devices across different environments. It provides alerts, manages assets, supports ITSM rules, and handles ticketing and incident management. With its comprehensive reporting on uptime, downtime, and memory utilization, Infraon IMS delivers detailed insights facilitating efficient infrastructure management. The platform integrates seamlessly with various systems and simplifies operations through real-time network monitoring, customizable reports, and a role-based access control system.

What are Infraon IMS's key features?

Stable Performance: Ensures reliability and efficiency in monitoring and management tasks.
Ease of Customization: Allows adjustments to meet specific requirements.
Real-Time Dashboards: Enhances usability for non-technical users through intuitive interfaces.
Role-Based Access: Facilitates secure, controlled management.
Integration Capabilities: Streamlines operations with various platforms.
Alerting Mechanisms: Improves incident response with timely notifications.
Workflow Automation: Simplifies and accelerates routine processes.
Graphical User Interface: Increases user-friendliness and insight accessibility.

What benefits or ROI can users expect?

Automated Processes: Reduces manual effort, increasing efficiency.
Network Insights: Provides detailed data for proactive management.
Comprehensive Reporting: Delivers valuable information for decision-making.
Enhanced Security: Manages firewalls and links to ensure robust security.

Infraon IMS is implemented across diverse industries to manage and monitor IT infrastructures, from small to large-scale environments. It is especially beneficial in sectors needing reliable connectivity and efficient incident management, such as telecommunications, finance, and cloud service providers. The platform aids these industries in maintaining operational continuity and optimizing resource allocation.

Microsoft Configuration Manager helps IT manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving employees access to corporate applications on the devices that they choose. When Configuration Manager is integrated with Microsoft Intune, you can manage corporate-connected PCs and Macs along with cloud-based mobile devices running Windows, iOS, and Android, all from a single management console.

New features of Configuration Manager, such as the support of Windows 10 in-place upgrade, co-management with Microsoft Intune, Windows 10 and Microsoft 365 Apps for enterprise Servicing Dashboard, integration with Windows Update for Business, and more make deploying and managing Windows easier than ever before.

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad

Buyer's Guide

Infraon IMS vs. Microsoft Configuration Manager

December 2024

Free Report: Infraon IMS vs. Microsoft Configuration Manager

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