Infraon IMS vs PRTG Network Monitor comparison

EverestIMS and Paessler GmbH are both solutions in the Network Monitoring Software category. EverestIMS is ranked #84, while Paessler GmbH is ranked #5 with an average rating of 7.6. EverestIMS holds a 0.2% mindshare in NMS, compared to Paessler GmbH’s 4.2% mindshare. Additionally, 100% of EverestIMS users are willing to recommend the solution, compared to 91% of Paessler GmbH users who would recommend it.

Infraon IMS

Read 8 Infraon IMS reviews

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204 Comparison Views

100% willing to recommend

PRTG Network Monitor

Read 101 PRTG Network Monitor reviews

8,114 Views
5,456 Comparison Views

91% willing to recommend

Infraon IMS

PRTG Network Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 24, 2024

PRTG Network Monitor and Infraon IMS are competitors in the network monitoring and management category. PRTG Network Monitor has the advantage in ease of deployment and affordability, making it suitable for diverse business sizes, while Infraon IMS excels in enterprise-focused features with centralized management and detailed dashboards.

Features: PRTG Network Monitor is known for rapid deployment, scalability, and an intuitive learning curve. Its monitoring capabilities across diverse infrastructure, alerting system, and broad sensor support require minimal customization. Infraon IMS offers centralized management, granular monitoring, and role-based dashboards with detailed reporting, targeting complex enterprise needs.

Room for Improvement: Users of PRTG Network Monitor highlight the need for enhanced template management, better application monitoring, and more cloud and third-party integrations. Improved mobile support and sensor categorization are also desired. Infraon IMS users suggest improvements in graphical interfaces, integration with AI features, and customizable licensing options. Better connectivity visualization and automation capabilities are also requested.

Ease of Deployment and Customer Service: PRTG Network Monitor provides hybrid and on-premises deployment options, noted for simplicity and minimal need for technical support, though faster support response times could enhance user experience. Infraon IMS offers flexible deployment but faces challenges with licensing clarity and geographical limitations in customer service availability.

Pricing and ROI: PRTG Network Monitor is seen as cost-effective, particularly for smaller businesses, with flexible licensing and sensor-based pricing models facilitating quick ROI. Infraon IMS delivers competitive pricing with strong features and a flexible model based on feature usage, catering to varied business scales while efficiently managing IT resource costs.

To learn more, read our detailed Infraon IMS vs. PRTG Network Monitor Report (Updated: January 2025).

Buyer's Guide

Infraon IMS vs. PRTG Network Monitor

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infraon IMS

Ranking in Network Monitoring Software

84th

Ranking in IT Infrastructure Monitoring

62nd

Ranking in Cloud Monitoring Software

41st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Server Monitoring (27th)

PRTG Network Monitor

Ranking in Network Monitoring Software

5th

Ranking in IT Infrastructure Monitoring

6th

Ranking in Cloud Monitoring Software

8th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

101

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of Infraon IMS is 0.2%, down from 0.2% compared to the previous year. The mindshare of PRTG Network Monitor is 4.2%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Maharajan S

VSO at a computer software company with 501-1,000 employees

Provides data accuracy for availability and policy harmonization

The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.

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Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

Efficiently monitor networks across regions with seamless setup and robust feature set

PRTG Network Monitor is easy to set up. Within a few minutes, it is operational. It is an all-in-one monitoring solution without extra costs. For example, we set it up for an insurance company with branches across Africa. We are able to monitor from Lagos without installing anything in the branches, using the agentless feature. We just put in the IP address and the parameter, and we monitor from those ends. Additionally, all the sensors are very useful. Most people are interested in the bandwidth monitoring sensor to see what bandwidth the users are consuming. The pricing is affordable compared to SolarWinds.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

"The feature that I like the most and the best part is the customization."

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"The backup, restore, and comparison features are all good."

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"The initial setup was easy. We didn't have any issues with the process and everything rolled out smoothly."

"The sensors and probes are great, nice and lightweight, they don't take up too many resources on the system. We just deploy them out and they start reporting instantly."

"The most valuable feature is the ability to span multiple technologies and multiple vendors."

"It is pretty simple to use, which is always a good thing. It's been very reliable in updating us if any issues crop up."

"We have asked questions of their technical support and they have a very good response time."

"One of the valuable features is the diversity of metrics available to us to monitor. It's all there, it's all in the box. It's all made very easy, by virtue of it being pre-configured."

"The scalability is good. You can improve a remote host or the clustering. This gives it the flexibility to monitor another infrastructure remotely."

"The most valuable feature of PRTG Network Monitor is the dashboards. We can check to see the resources and the uptime."

More PRTG Network Monitor pros

Cons

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"Email support is a bit slow. Once you drop an email, it takes time."

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"Their penetration within the market could be much better. If their pricing was lower, even though it's reasonable now, it might help them achieve this."

"PRTG Network Monitor can improve the reports. In the reports, you have to give an alert for that SMS and email, the emergency calls and downtimes have to be reported accordingly. You have to enable email services or an SMS gateway service to receive more alerts at the proper time."

"The technical support from PRTG needs significant improvement."

"Mostly, this software has sensors for devices to monitor specs and you can build or develop or modify various sensors, according to your company's needs. But you may need to do that with coding or plugins or with the support of Paessler AG, the manufacturer."

"The inventory of the device should be improved."

"Along with more room for automation, more room for advanced configuration can be integrated into the solution."

"A room for improvement in PRTG Network Monitor is its sensors. Its application technology sensor, such as the IAS, .NET, etc., needs some improvement because it doesn't work as expected. For example, the IAS sensor doesn't give immediate information, and the information you get from it isn't of good value. The web GUI of PRTG Network Monitor also needs improvement because errors keep popping up if it's not been updated to the latest version. What I'd like to see in the next release of the tool is end-to-end topology mapping for the business model, and that should be required. There has to be a technical map. Technical mapping and topological creation are missing in PRTG Network Monitor, so I would like to see those in the future."

"PRTG Network Monitor could improve by having descriptions for the tab usages. The dashboards or interface could be easier to understand."

More PRTG Network Monitor cons

Pricing and Cost Advice

"I think that the pricing for this solution is reasonable and varies by number of devices."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"The pricing is reasonable, given the features that they provide."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"Licensing is calculated on a per-user basis."

"If you are not too sure about it, try the free version. Then, if you like it, you can go to the paid version and roll it out."

"When you have a lot of devices, PRTG Network Monitor can be costly."

"We are using the premium version of PRTG Network Monitor. The price of the solution is a bit higher than competitors but it is worth the extra money. However, it would be helpful if the price was lower."

"PRTG is now available as PRTG Enterprise Monitor, and the price varies depending on the total number of sensors the customer buys"

"Sensors on free version can run out quick."

"The pricing is very low compared to other solutions."

"We are licensed for 2500 endpoints."

"It's an annual license that is based on the number of endpoints that we're tracking and using."

More PRTG Network Monitor pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

14%

Construction Company

10%

Manufacturing Company

10%

Educational Organization

54%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...

See all answers

What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

See all answers

What is your experience regarding pricing and costs for PRTG Network Monitor?

The prices are very high for PRTG Network Monitor. That's why I'm using the free100 sensor license.

See all answers

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Compared 6% of the time

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Product Reports

Buyer's Guide

Infraon IMS

January 2025

Download Infraon IMS product report

Buyer's Guide

PRTG Network Monitor

January 2025

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Also Known As

Everest IMS

No data available

Learn More

EverestIMS

Paessler GmbH

Overview

Infraon IMS is used for monitoring network status, managing critical IT infrastructure, and ensuring connectivity. It helps organizations automate processes, gain network insights, and manage firewalls in private and cloud environments.

Infraon IMS is designed to assist in monitoring leased lines, switches, data center services, and devices across different environments. It provides alerts, manages assets, supports ITSM rules, and handles ticketing and incident management. With its comprehensive reporting on uptime, downtime, and memory utilization, Infraon IMS delivers detailed insights facilitating efficient infrastructure management. The platform integrates seamlessly with various systems and simplifies operations through real-time network monitoring, customizable reports, and a role-based access control system.

What are Infraon IMS's key features?

Stable Performance: Ensures reliability and efficiency in monitoring and management tasks.
Ease of Customization: Allows adjustments to meet specific requirements.
Real-Time Dashboards: Enhances usability for non-technical users through intuitive interfaces.
Role-Based Access: Facilitates secure, controlled management.
Integration Capabilities: Streamlines operations with various platforms.
Alerting Mechanisms: Improves incident response with timely notifications.
Workflow Automation: Simplifies and accelerates routine processes.
Graphical User Interface: Increases user-friendliness and insight accessibility.

What benefits or ROI can users expect?

Automated Processes: Reduces manual effort, increasing efficiency.
Network Insights: Provides detailed data for proactive management.
Comprehensive Reporting: Delivers valuable information for decision-making.
Enhanced Security: Manages firewalls and links to ensure robust security.

Infraon IMS is implemented across diverse industries to manage and monitor IT infrastructures, from small to large-scale environments. It is especially beneficial in sectors needing reliable connectivity and efficient incident management, such as telecommunications, finance, and cloud service providers. The platform aids these industries in maintaining operational continuity and optimizing resource allocation.

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Buyer's Guide

Infraon IMS vs. PRTG Network Monitor

January 2025

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