INTELLIBOT vs OpenText Robotic Process Automation comparison

ServiceNow and OpenText are both solutions in the Robotic Process Automation (RPA) category. ServiceNow is ranked #17 with an average rating of 7.0, while OpenText is ranked #37. ServiceNow holds a 0.3% mindshare in RPA, compared to OpenText’s 0.3% mindshare. Additionally, 80% of ServiceNow users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

INTELLIBOT

Read 7 INTELLIBOT reviews

499 Views
190 Comparison Views

80% willing to recommend

OpenText Robotic Process Au...

Read 1 OpenText Robotic Process Automation review

317 Views
208 Comparison Views

100% willing to recommend

INTELLIBOT

OpenText Robotic Process Au...

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between INTELLIBOT and OpenText Robotic Process Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: November 2024).

Buyer's Guide

Robotic Process Automation (RPA)

November 2024

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Helped 823,875 peers since 2012

Categories and Ranking

INTELLIBOT

Ranking in Robotic Process Automation (RPA)

17th

Average Rating

7.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Robotic Process Au...

Ranking in Robotic Process Automation (RPA)

37th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Robotic Process Automation (RPA) category, the mindshare of INTELLIBOT is 0.3%, up from 0.2% compared to the previous year. The mindshare of OpenText Robotic Process Automation is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Asvinth Saravanan

Technical Project Manager at Standard Chartered Bank

Has limited functionality, logging uses extensive resources; automation replay is great

This solution is not very user-friendly and I would not recommend it for robotic platforms. It has limited functionality and the logging takes over 1,000 GB. As a result, each year we need to increase the size of the database and create a workaround by archiving logs. It impacts performance and is a significant pain point for us. The logging is not user-friendly from an architect's perspective. The reporting is a mess in INTELLIBOT, even the developers are struggling to identify the issues and there are also problems when there are two cases hitting the queue.

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Hugo Almeida

Head of IT Automation at a tech services company with 11-50 employees

It lets us automate almost anything and is very easy to work with

It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."

"It is a stable product. We have been using it for 15 months now, and there have been no issues."

"This solution is easy to use and requires little coding knowledge."

"There's a helpful community available through the portal."

"The replay of the automation is an awesome feature."

"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."

"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."

"It lets us automate almost anything, even with the legacy tools. It is very easy for us now to automate with legacy tools, which used to be difficult earlier. We work with a lot of other automation tools from Micro Focus, such as Operation Orchestration, but these tools can only connect to the API. So, there was a gap when we wanted to automate older and legacy tools that didn't have any API to connect to. We can now also automate without any changes in the customer environment. We don't need to change anything in the way that the customer environment works."

Cons

"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."

"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."

"Has limited functionality and uses extensive resources."

"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."

"I would like to see the cognitive marketing platform improved."

"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."

"The trigger actions need to be more robust."

"It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables."

Pricing and Cost Advice

"INTELLIBOT with the DPA costs approximately $1,500 USD."

"The solution requires a license and we purchased one annually. We were satisfied with the price."

"At the time, one license was $5,000 USD. If we needed to negotiate for more licenses, we could negotiate a bit on the price."

"It is quite cheap. In the year 2019, it was $1000 for a year."

"The pricing model is very straightforward. You can have a one-year or three-year subscription. You pay for each robot that you want to use simultaneously. If you want, you can install 50 robots and get 50 licenses. If you want to use only one robot at a time, you just need one license. For each license, you pay around 10% or 15% to support. You pay for the license, and you pay a small percentage of the cost of the license for support. This is their licensing model, which is very easy to understand."

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Top Industries

By visitors reading reviews

Computer Software Company

28%

Financial Services Firm

15%

Manufacturing Company

13%

Real Estate/Law Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about INTELLIBOT?

The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market.

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What is your experience regarding pricing and costs for INTELLIBOT?

It is quite cheap. In the year 2019, it was $1000 for a year.

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What needs improvement with INTELLIBOT?

Exception handling activities within INTELLIBOT need to improve. While working with the platform, there were instances where the bot went to a different flow than intended, even when it was suppose...

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Comparisons

UiPath vs INTELLIBOT

Compared 100% of the time

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UiPath vs OpenText Robotic Process Automation

Compared 72% of the time

Blue Prism vs OpenText Robotic Process Automation

Compared 28% of the time

More OpenText Robotic Process Automation Competitors

Product Reports

Buyer's Guide

INTELLIBOT

December 2024

Download INTELLIBOT product report

Buyer's Guide

Robotic Process Automation (RPA)

November 2024

OpenText Robotic Process Automation report

Download OpenText Robotic Process Automation product report

Also Known As

No data available

Micro Focus Robotic Process Automation, Micro Focus RPA

Learn More

ServiceNow

OpenText

Overview

Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.

Robotic Process Automation (RPA) technology creates digital factories to automate and integrate any repetitive administrative task in order to take the mundane out of work. Micro Focus test automation solutions offer tools that allow companies to easily create bots to automate rule-driven business processes.

Buyer's Guide

Robotic Process Automation (RPA)

November 2024

Download Free Report

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: November 2024.

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We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.