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ISL Online vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024
 

Categories and Ranking

ISL Online
Ranking in Remote Access
21st
Average Rating
9.8
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Workspace ONE UEM
Ranking in Remote Access
3rd
Average Rating
8.2
Number of Reviews
100
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (7th), Enterprise Mobility Management (EMM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (7th), Unified Endpoint Management (UEM) (2nd)
 

Featured Reviews

Jernej Praprotnik - PeerSpot reviewer
Dec 15, 2023
Well priced, works on every platform, and is updated regularly
I was involved in the original setup. I don't recall having any difficulties with it. It was straightforward. That said, it depends on who you ask. What I do is install software and things like that. That's not really something difficult for me. Maybe someone who doesn't know how to do it, maybe it could be more difficult. We run it in a virtualized environment. You have to prepare the virtual machine and then install the software. The installation, as I remember, is just a download of one file and you execute it and everything starts. It's easy. It cannot get easier. Maybe there is more work in setting up the environment, the server, and things like that you do before you actually install the software. I can't recall.
JO
Mar 9, 2023
Easy to use, works well, and is worth the money
We used it for the backup and restore. If you have some sort of data that you've lost, you can restore from a previous snapshot It was an excellent product. It was very good for recovering lost files and folders for customers. It was easy to use. I don't really remember it very well. I used it…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's much easier to connect with other services, and it's working great. We haven't had any problems."
"The code can be delivered in multiple ways, including an email with a link for an unattended connection."
"We can also monitor our systems at any time from practically anywhere."
"ISL Online is easy to use. It provides a single platform on which we can do everything, and it's very low maintenance. After installation, you don't need an IT manager or staff to watch over it. It's secure. It's most important for us."
"I personally really appreciate the file transfer feature as it is really easy to use."
"The solution has a lot of features. It does what it is made to do and that's all we can ask for, really."
"Setting up the solution is easy and there's no maintenance involved."
"The most valuable feature is safety."
"The Client Control feature in VMware Workspace ONE is most valuable for managing client devices, including mobile devices and laptops. Another impactful feature is the per-service tooling, allowing access to the data centre on a per-application basis. We use the complete VMware stack, integrating Horizon for application delivery and Carbon Black for endpoint protection. We have outsourced our device management, which streamlines our IT tasks as our supplier handles them competitively."
"The performance is good, and it is easy to configure."
"The solution has a lot of capabilities, and it is easy to manage and customize."
"Stability-wise, I rate the solution a ten out of ten."
"From a remote management perspective, I like the management and the inventory."
"The most valuable feature of VMware Workspace ONE is it provides the ability to find out the location of devices and manage end-point solutions when they are deployed, and keep them secure."
"I found the initial setup to be easy."
"It helps the end users to work on the road without needing to set up all kinds of VPN connections"
 

Cons

"If there is an update or new feature on ISL Online, I don't know about it. I would be happy to receive a newsletter or notification of new features or updates."
"They should improve the integrations with other incident management software to be able to send the link directly from these platforms."
"There could be a section in the menu describing the new features and changes."
"We miss the possibility to communicate via head-set in ISL. At the moment, we combine ISL for visual communication with Skype for verbal communication."
"They need to better advertise the features."
"I would like to have a little bit more information when new features are released. They have added features that I didn't know about in the past. It would be easier for me to implement new features and consolidate them with other systems in our network if I knew beforehand."
"It would be helpful if they had iSupport for supporting Apple phones."
"There have been times during updates when something wouldn't work quite right, however, they are quick with updates and quick with fixes."
"I would like to have better support for multi-cloud sessions."
"There is room for improvement in customer service and support."
"We're unhappy with the quality of support we get for it. We're unhappy with how upgrades occur, so we are migrating away from it. We have an on-premise AirWatch solution and for us to do upgrades we have to call AirWatch to be able to perform the upgrades. They're busy, and scheduling it is not timely enough for us."
"The mobile device repository is somewhat difficult to manage with a large user base."
"This product makes use of SAML across the board, which has seven known security flaws. It would be good if the company created a way to protect against SAML flaws. One way would be to integrate a firewall server or an endpoint out in the cloud with which you could establish trust. If you knew nothing about SAML and you did some Google searches about what SAML is, what are the flaws, and what are the known vulnerabilities, eventually, you'll find that there are seven flaws. There are two methods that you can use to solve those seven problems. They essentially involve putting a firewall or putting rules, such as access controls, so that anybody in the world can't just come in, authenticate, and either be a good guy or be someone trying to knock on my door and get into my house. If I could eliminate that, it would be awesome."
"Security aspects such as data loss prevention could be improved."
"Many of the features that exist in Active Directory do not exist in Identity Manager, which means that people depend on Active Directory."
"We have a lot of problems when it comes to integrating with Active Directory."
 

Pricing and Cost Advice

"We have a pay-per-use license available for 500 minutes within one year for 95 Euros. However, this option is not popular. Alternatively, we can purchase a one-year license for 339 Euros; if we need two licenses, the cost is double, and for three licenses, the cost is triple with a ten percent discount. For 99 Euros a year, we can open multiple sessions on the same computer with a multi-session subscription."
"There is a separate cost for technical support and extra premium features. The pricing should be simplified."
"All licenses from VMware are only yearly. They start with a yearly license and look for a three-year commitment and yearly PO."
"Its pricing was okay for our company."
"The pricing and licensing are affordable. They are not too high."
"A person should pay towards the licensing costs of VMware Identity Manager on a yearly or monthly basis, but government and public sector units cannot for a perpetual licensing model."
"We pay approximately thirty to thirty-five euros per device per month for the complete suite, and this is a fixed cost with one, three, or five-year licensing in advance. I would rate the pricing a four out of ten, making it affordable."
"The price of VMware Workspace ONE is reasonable."
"Pricing is an area that could be improved."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
9%
Real Estate/Law Firm
7%
Financial Services Firm
7%
Computer Software Company
17%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ISL Online?
The most valuable feature is safety.
What is your experience regarding pricing and costs for ISL Online?
The cost of one license is static; however, if we buy multiple licenses, we will receive a discounted rate. Furthermore, if we buy a license for two to three years, we will receive additional disco...
What needs improvement with ISL Online?
I would like to be able to manage all brands of smartphones.
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
 

Also Known As

No data available
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Mitsubishi Chemicals, Konica Minolta, Raifeissen bank, Terpel, Singtel, Teleroute, SOS Kinderdorf, Arsys, EMAAR, Dutco, Alterdata
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about ISL Online vs. Workspace ONE UEM and other solutions. Updated: August 2024.
805,335 professionals have used our research since 2012.