ITRS Geneos vs Pandora FMS comparison

ITRS and Pandora FMS are both solutions in the Network Monitoring Software category. ITRS is ranked #46 with an average rating of 7.0, while Pandora FMS is ranked #42 with an average rating of 8.0. ITRS holds a 0.6% mindshare in NMS, compared to Pandora FMS’s 0.5% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 100% of Pandora FMS users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

1,162 Views
659 Comparison Views

96% willing to recommend

Pandora FMS

Read 22 Pandora FMS reviews

869 Views
643 Comparison Views

100% willing to recommend

ITRS Geneos

Pandora FMS

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Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and Pandora FMS are competitors in the monitoring software market. ITRS Geneos seems to have the upper hand in real-time monitoring and adaptability, while Pandora FMS offers a more user-friendly and cost-effective approach.

Features: ITRS Geneos offers real-time monitoring with customizable dashboards, sophisticated alerting, and integrates well with existing technologies, particularly excelling in financial environments. It covers diverse systems and provides powerful visualization, although its polling system requires improvement. Pandora FMS combines network and server monitoring with ease of deployment and integration capabilities. Its support for agent and agentless monitoring suits varied environments. It is valued for its all-in-one solution and adaptability across numerous platforms.

Room for Improvement: ITRS Geneos struggles with data visualization and historical reporting despite strengths in real-time monitoring. Users suggest improved dashboard flexibility, enhanced cloud integration, and better documentation. Pandora FMS could improve with more robust third-party integrations, better cloud deployment features, and more user-friendly interfaces. Users also recommend enhancements in automation and advanced security monitoring.

Ease of Deployment and Customer Service: ITRS Geneos offers a strong on-premises focus with noted complexity in setup. Users highlight its excellent support and technical expertise, though documentation could be improved. Pandora FMS provides flexible deployment options, including hybrid cloud, with competitive customer service. Its simplicity in deployment is praised, though advanced configurations may need more support assistance.

Pricing and ROI: ITRS Geneos is considered expensive, justified by its detailed monitoring capabilities and high ROI in critical environments, with users recommending negotiation for better pricing. Pandora FMS is more budget-friendly with simple licensing options, providing substantial ROI with its open-source edition allowing cost-effective testing before investing in the enterprise version.

To learn more, read our detailed ITRS Geneos vs. Pandora FMS Report (Updated: April 2025).

Buyer's Guide

ITRS Geneos vs. Pandora FMS

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

46th

Ranking in IT Infrastructure Monitoring

31st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (28th)

Pandora FMS

Ranking in Network Monitoring Software

42nd

Ranking in IT Infrastructure Monitoring

40th

Average Rating

9.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Server Monitoring (16th), Log Management (41st), Cloud Monitoring Software (27th)

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, down from 0.6% compared to the previous year. The mindshare of Pandora FMS is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Gabriel Glusgold

Asociado/ at Infraestructura Informática

Personalized metrics; simplicity of data

My primary use case for Pandora is monitoring This solution has helped us improve our organization by allowing us to create a lot of metrics on several platforms, including Windows, Linux, and Unix. We then use these Pandora metrics to create an interface. We then pass the interface off to the…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"

"Tons of default modules which are available out of the box"

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

"The great advantage of this tool is real-time monitoring."

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."

More ITRS Geneos pros

"It is easy to create your own custom modules if you just know a little bit of scripting. If you have unique requirements, you can just make your own modules. You can even grab checks from other vendors. There are open-source checks for various things such as SMTP, etc. There is a long list of different ones from Nagios. You can just use them, and within seconds, you get yourself a check that is monitoring whatever you need. It is really flexible. I guess that's why they call it Pandora Flexible Monitoring System (FMS). It is reliable. It does the job, and it alerts. It is also surprisingly feature-rich. Our network guy just recently asked about a particular protocol to monitor the bandwidth on the network, which is not a common protocol. When I looked it up, and I found that they cover it. It is very mature for a not-so-known product."

"Thanks to this software and to the work of the support team, we have everything under control."

"Pandora's architecture is interesting. It's open so you can easily extend and enhance it. It's simpler to customize Pandora compared to other solutions. It's also scalable enough to support large environments."

"This product has allowed us to identify and correct certain issues that were affecting our solution."

"Features I have found most valuable with Pandora are the personalized metrics and the simplicity of data."

"The most valuable features are auto-discovery and automatic detection of the network topology and network monitoring."

"It provides us with proactive monitoring and is very easy to configure and maintain."

"Pandora FMS provides us with a general report (graphical) about all of the connected devices, which helps with planning new stations and tracking them."

More Pandora FMS pros

Cons

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

"The ITA, the post-incident analytics, could be improved."

"ITRS Geneos cloud monitoring is very weak and can use improvement."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

More ITRS Geneos cons

"This solution requires proper training to get 100% out of it."

"The price for Pandora FMS is expensive."

"Third-party integration should be improved for some commonly used products."

"The product lacks APIs for integration with other systems."

"Pandora could deliver better analytics out of the box. You can work around these limitations with the help of other tools like Grafana. The shortcomings are mostly on the graphical side. The built-in report generators are a bit limited in some areas."

"A nice feature in the next release would be an automation module to run workflow actions."

"I would like for the solution to be faster and have a better tolerance between parallel servers for Pandora and Pest Control."

"Pandora FMS is relatively new, and the interface with the older version crashes at times. We have several different operating systems, such as Linux and Windows, and Pandora does not run as well in these."

More Pandora FMS cons

Pricing and Cost Advice

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"Pricing and licensing is based on the requirements."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"I can say it's not that cheap because the licensing is a little bit costly"

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

More ITRS Geneos pricing and cost advice

"The open-source version offers 100% functionality and the hardware requirements for a solution like this one are very modest."

"You have to pay for the number of agents and models that you are monitoring. I would rate the cost at three with one being the most expensive and five being the cheapest."

"Only one payment and it includes support, updates, new versions, and access to the complete library of plugins except for SAP and z/OS."

"The Open Source Community Edition is great to just explore the software, or use it on medium-sized infrastructures."

"In terms of money, the Enterprise version is the cheapest that I have found after a market study."

"Pandora FMS is easy to implement and the pricing of licenses is competitive."

"You get the license and it includes updates, new versions, and access to the complete library of modules."

"My rule of thumb would be that if you need more than thirty agents, and you lack an automation tool such as Chef or Puppet, you will save a lot of time and money going to the Enterprise edition."

More Pandora FMS pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

76%

Computer Software Company

University

Construction Company

Comms Service Provider

10%

Government

Media Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

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Prometheus Group vs ITRS Geneos

Compared 9% of the time

Splunk Enterprise Security vs ITRS Geneos

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Compared 31% of the time

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Compared 22% of the time

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Compared 19% of the time

SolarWinds NPM vs Pandora FMS

Compared 7% of the time

Dynatrace vs Pandora FMS

Compared 7% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

April 2025

Download ITRS Geneos product report

Buyer's Guide

Pandora FMS

March 2025

Download Pandora FMS product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Pandora FMS is a monitoring as a service (MaaS) solution that is ideal for companies with at least 100 or more devices. Instead of multiple, difficult-to-integrate monitoring systems, Pandora FMS is an all-in-one solution that is easy to use. The software is able to untangle complicated technology infrastructures to easily identify the root cause of issues in order to find the most efficient solution. It does so by analyzing everything in your system, from databases and applications to services and desktops, as well as communications.

Pandora FMS Features

Pandora FMS has many valuable key features. Some of the most useful ones include:

Application Monitoring (APM)
IoT monitoring
Log collection
Inventory
Issue management / ITSM
Mainframe monitoring
Network monitoring
Remote control
Synthetic monitoring
Service oriented monitoring
Server monitoring
User experience monitoring
Virtualization & cloud

Pandora FMS Benefits

There are many benefits to implementing Pandora FMS. Some of the biggest advantages the solution offers include:

Comprehensive overview: Pandora FMS provides a comprehensive overview of your system to make troubleshooting easy. It also provides all the tools to monitor and analyze an extensive range of data, from traffic to connectivity.

Easy forecasting: With Pandora FMS, you can use your network diagram for forecasting solutions, which gives you the necessary info you need to perform maintenance.

Proactive solutions: Issues are proactively addressed. Pandora FMS provides alerts 24/7 so you can deal with problems before they grow even bigger. This also helps your organization eliminate any down time.

Solve future problems: Another benefit of implementing Pandora FMS is that it enables you to optimize your services to ensure that future issues are minimized. In addition, they offer around-the-clock monitoring and automated solutions. As a result, the solution enables you to operate your organization with maximum efficiency all the time, saving you money and time.

Personalized service maps: Pandora FMS allows you to create detailed, personalized service maps that can help you identify any shortcomings in your system and address them as soon as possible.

SLA and availability reports: With Pandora FMS, you receive critical alerts when SLA levels aren’t met, which also helps you understand when your applications and systems are not meeting your business goals.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Pandora FMS solution.

PeerSpot user Marc C., Systems Analyst at a university, says, "It is easy to create your own custom modules if you just know a little bit of scripting. If you have unique requirements, you can just make your own modules. You can even grab checks from other vendors. There are open-source checks for various things such as SMTP, etc. It is really flexible. It is reliable. It does the job, and it alerts. It is also surprisingly feature-rich. It is very mature for a not-so-known product."

Another reviewer, Alexandre J., comments, “What I value most about Pandora FMS is the simplicity of working with it. The speed of locating problems and to be able to solve them quickly, so that it affects our client's network infrastructure as little as possible, is very valuable.

Thanks to Pandora FMS we have everything unified in the same point and it is highly efficient.”

Pandora FMS

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Rakuten, Prosegur, Repsol, Teléfonica, Allianz, Ottawa Hospital, Hughes

Buyer's Guide

ITRS Geneos vs. Pandora FMS

April 2025

Free Report: ITRS Geneos vs. Pandora FMS

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