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Ivanti Endpoint Manager vs Samsung Knox comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
8.5
IBM MaaS360 is praised for its scalability, effectively supporting both small and large organizations, despite some cost concerns for smaller businesses.
No sentiment score available
No sentiment score available
 

Valuable Features

Sentiment score
8.5
IBM MaaS360 offers efficient, secure device management with comprehensive tracking, BYOD support, user-friendly interface, scalability, and cost-effectiveness.
No sentiment score available
No sentiment score available
 

Room For Improvement

Sentiment score
3.9
IBM MaaS360 requires enhancements in UI, reporting, support, device management, security, and feature integration to match competitors.
No sentiment score available
No sentiment score available
 

Stability Issues

Sentiment score
8.5
IBM MaaS360 is praised for stability and performance, though a few users experience minor issues like passcode delays and battery drain.
No sentiment score available
No sentiment score available
 

Customer Service

Sentiment score
4.0
IBM MaaS360's customer service is praised, but technical support reviews are mixed, citing response time and solution adequacy issues.
No sentiment score available
No sentiment score available
 

Setup Cost

Sentiment score
6.8
IBM MaaS360 is cost-effective for some users, yet pricing pressure and mixed reviews highlight concerns over affordability and value.
No sentiment score available
No sentiment score available
 

Categories and Ranking

IBM MaaS360
Sponsored
Ranking in Enterprise Mobility Management (EMM)
10th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
35
Ranking in other categories
Unified Endpoint Management (UEM) (7th)
Ivanti Endpoint Manager
Ranking in Enterprise Mobility Management (EMM)
13th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Unified Endpoint Management (UEM) (10th)
Samsung Knox
Ranking in Enterprise Mobility Management (EMM)
17th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Bijay Kumar Swain - PeerSpot reviewer
Ability to segregate data, well-suited for medium enterprises and installation is quick
We have some challenges. If we look at the challenges we face in the market, there are a few products like Sophos, where there are features of MaaS360, and the IBM EDR product, ReaQta. So, there are features from both ReaQta and MaaS360 available in Sophos, as well as a few other products, which we have challenges in replacing. MaaS360 definitely caters to a few of the requirements, but when someone is going for a solution, all the features are not available in MaaS360. It is like a combo, MaaS360, and IBM ReaQta, that is, EDR, ReaQta. Both of them, together as a combo plan, actually offer a very good proposition in terms of market competitors. There are a few products like Sophos and another product which have features from both endpoint detection and response and mobile device management. Because we have two different products with those features, we face challenges in proposing a particular product for the client. It is like a marketing challenge. The way other competitor products are available in the market. So it is better to have a different positive team, but, again, to remain in competition and have better scalability. So, IBM needs to integrate a few features that the competitors have in their products. No doubt, this is a different product, MaaS360. We call it MDM. We call it endpoint mobile device management. Then we call it different names that MaaS360 falls into. But when we are talking about competitor products, to remain in the competition, you need to have features that others provide. IBM surely has those features in other products, but not in MaaS360. The only challenge was replacing already existing competitor products with MaaS360. So, that’s the only area where we struggle because they always come with those requirements that they are already getting in the competitor’s product, which is not available in IBM’s MaaS360. So this product lacks some features, like Unified Endpoint Management.
OW
Helps save time and money for users
I used Ivanti Endpoint Manager because I had one of their other tools in my old company, which is a DSM. DSM was used for my old environment, which I was responsible for, and I was really satisfied with Ivanti. Ivanti later on decided not to sell DSM anymore and stopped supporting it. Ivanti then offered people a tool named LANDESK. Ivanti Endpoint Manager is a tool we are bringing in place in our current company, and it has a similar functionality to DSM, a reason why my company decided to go for it. We also install machines from scratch with the tool. We can also patch third-party products, and it does not even have to be Microsoft always. Actually, we get a lot of freeing up resources because we can now manage Ivanti Endpoint Manager from a central point, which was not possible earlier, and we had to run to each machine.
Patrick Hogeboom - PeerSpot reviewer
Comprehensive remote support simplifies customer integration
There is always room for improvement. Features like private DNS would be very useful if pushed through Knox Manage. We've raised this with Samsung, and it is on their roadmap. Also, there is an issue with the assignment of licenses where Knox Asset Intelligence and Knox Management sometimes deploy on different licenses. We've discussed this with Samsung for potential improvement.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
10%
Manufacturing Company
9%
Financial Services Firm
7%
Computer Software Company
15%
University
11%
Government
8%
Financial Services Firm
7%
Computer Software Company
15%
Comms Service Provider
14%
Manufacturing Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What do you like most about IBM MaaS360?
We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the ope...
What is your experience regarding pricing and costs for IBM MaaS360?
IBM products are a little pricey, so it’s expensive. I would rate the pricing and licensing model a seven out of ten,...
What needs improvement with Ivanti Endpoint Manager?
The product's implementation process is in areas of concern where improvements are required. Ivanti Endpoint Manager ...
What is your primary use case for Ivanti Endpoint Manager?
I am implementing the tool at the moment. In my company, we recently had the first onboarding training for the tool. ...
What advice do you have for others considering Ivanti Endpoint Manager?
In terms of the tool's patch management capabilities, the product is used by my company to manage around 250 clients ...
What is your experience regarding pricing and costs for Samsung Knox?
I am not aware of the pricing and licensing details as it is not within my responsibilities.
What needs improvement with Samsung Knox?
Samsung Knox needs to expand customer features across all devices, not just Samsung devices. It would be beneficial t...
What is your primary use case for Samsung Knox?
My customers use Samsung Knox because they use Samsung devices due to their ease of use and specific features. Samsun...
 

Also Known As

Fiberlink MaaS360, MaaS360
Ivanti Neurons for UEM
No data available
 

Learn More

 

Overview

 

Sample Customers

Bancroft, Garuda Indonesia
Information Not Available
Information Not Available
Find out what your peers are saying about Ivanti Endpoint Manager vs. Samsung Knox and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.