Ixia Hawkeye vs Spiceworks comparison

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Ixia Hawkeye

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Executive SummaryUpdated on Oct 9, 2024

Spiceworks and Ixia Hawkeye are network management products. Spiceworks is favored for its cost-effectiveness and support, whereas Ixia Hawkeye is preferred by users for its advanced feature set.

Features: Spiceworks includes a free help desk solution, network monitoring, and IT asset management, making it suitable for small to medium-sized businesses. Ixia Hawkeye offers advanced network performance monitoring, preemptive troubleshooting tools, and detailed analytics, targeting enterprises seeking robust reliability.

Room for Improvement: Spiceworks could enhance its scalability, provide more advanced analytics, and improve its mobile app functionality. Ixia Hawkeye might benefit from a simpler initial setup, more intuitive user interface, and better integration with non-enterprise software.

Ease of Deployment and Customer Service: Spiceworks is easy to deploy with minimal configuration and excellent community support. Ixia Hawkeye requires a more complex setup due to its advanced features but comes with strong customer service for larger network environments.

Pricing and ROI: Spiceworks offers a free version, making it highly cost-effective for businesses with tight budgets, resulting in a potentially high ROI for small companies. Ixia Hawkeye, though priced higher, offers substantial ROI with its premium capabilities, ideal for larger enterprises looking for advanced insights.

To learn more, read our detailed Ixia Hawkeye vs. Spiceworks Report (Updated: March 2025).

Ixia Hawkeye vs. Spiceworks

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Helped 845,849 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ixia Hawkeye

Ranking in IT Infrastructure Monitoring

35th

Average Rating

9.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (4th), Network Monitoring Software (32nd)

Spiceworks

Ranking in IT Infrastructure Monitoring

45th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Help Desk Software (17th), IT Asset Management (11th)

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Ixia Hawkeye is 0.1%, down from 0.2% compared to the previous year. The mindshare of Spiceworks is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

José Enrique Cano Rodriguez

Assistant Consultant at Tata Consultancy

A valuable tool for optimizing network performance and security with comprehensive network monitoring capabilities, user-friendly interface, and flexibility for scripting

Distinguishing itself from network management systems like SolarWinds Orion and Dataminer, Hawkeye offers a distinctive feature. It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games. In contrast, SolarWinds and Dataminer typically offer a more general evaluation of network health. Hawkeye's unique capability enables a detailed analysis of network performance through specific tests, allowing administrators to identify areas in need of improvement and take precise actions to enhance network performance.

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Jeetendar Kumar

Information Technology Analyst at The Aga Khan University Hospital (Pakistan)

Customizable, easy to use, easy to manage, and provides multiple features

I have used many software, but Spiceworks is the best. The tool provides multiple features. It is a valuable product for inventory. It is also useful as a ticketing system. The solution is easy to use and easy to manage. Many people can use it very easily. The features are not complicated. It is very easy to run, install, and understand. That is why my organization decided to use it. The solution’s asset management capabilities have benefitted us in many ways. We are able to manage all the inventory. We have a complete database. We have a record of everything. It is very valuable. I rate the usability of the user interface and dashboard a nine out of ten. The tool is easy to learn compared to other software.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games."

"The ease of setup is the most valuable aspect of this solution. It's easy to set up and run tests."

"The most valuable feature is the deployment because it's very easy to deploy real flow through the network."

"Our customer was happiest with the price of this product."

"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."

"The solution is easy to use and easy to manage."

"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."

"The most valuable features are the inventory and personalization."

"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."

"The software is cloud-based, so I do not need to store any data locally."

"Helpdesk and inventory are both equally valuable, and they form the true core of the product."

"The software is cloud-based, so I do not need to store any data locally."

More Spiceworks pros

Cons

"Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers."

"The customization of tests and even the results can be improved."

"Improvements in network performance are essential."

"You can't delete more than one thing at a time. It would be great to be able to highlight three out of five things and delete them, whether it's a test or an actual report."

"Since Spiceworks is a free tool, it's not very scriptable or customizable."

"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."

"The customer service is okay, however, I would appreciate much more clarity on what I want to know exactly."

"Having an integrated asset management tool, where I can plug in things that are offline, would be good."

"I am unable to provide suggestions for improvement at this moment."

"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."

"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."

"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."

More Spiceworks cons

Pricing and Cost Advice

"In larger networks, the costs for licenses tend to be more reasonable, but for smaller networks, it appears relatively costly."

"It cost us approximately 25,000 for two years. This is cheaper than ThousandEyes."

"It's free."

"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."

"The tool is cheap."

"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."

"The product is free! Get it now."

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

13%

Manufacturing Company

Government

Computer Software Company

14%

Financial Services Firm

12%

University

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Ixia Hawkeye?

It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games.

What needs improvement with Ixia Hawkeye?

Improvements in network performance are essential.

What is your primary use case for Ixia Hawkeye?

Our objective is to evaluate the performance of GPON and DOCSIS networks which involves considering factors such as pricing, sales, and the technical aspects of conducting tests. To achieve this, v...

What do you like most about Spiceworks?

The solution is easy to use and easy to manage.

What is your experience regarding pricing and costs for Spiceworks?

The tool is cheap.

What needs improvement with Spiceworks?

I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.

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Comparisons

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Compared 33% of the time

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Lansweeper vs Spiceworks

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Freshdesk vs Spiceworks

Compared 9% of the time

ManageEngine ServiceDesk Plus vs Spiceworks

Compared 7% of the time

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Product Reports

Network Monitoring Software

Download Ixia Hawkeye product report

Download Spiceworks product report

Overview

Hawkeye quickly and effectively validates network performance, isolates problems, and proactively detects issues by running scheduled verification tests. Using a combination of hardware and software agents called Performance Endpoints, Hawkeye simulates application traffic and sends key performance metrics to a central console for fast action.

Keysight Technologies

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Sample Customers

EMA

Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino

Ixia Hawkeye vs. Spiceworks