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Jiffy.ai Automate vs WorkFusion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Jiffy.ai Automate boosts efficiency by automating tasks, reducing errors, and saving staff efforts, driving significant ROI.
Sentiment score
7.6
WorkFusion boosts ROI by increasing productivity, automating tasks, and enabling employees to focus on valuable work, while reducing costs.
 

Customer Service

Sentiment score
6.9
Jiffy.ai Automate excels in responsive customer service and support, despite limited staff, ensuring satisfaction with complex integrations.
Sentiment score
7.5
WorkFusion's support is generally fast and helpful, resolving issues effectively, though some users report occasional delays.
 

Scalability Issues

Sentiment score
7.5
Jiffy.ai Automate is scalable and effective across departments, managing large transactions and adapting processes with minimal changes.
Sentiment score
7.3
WorkFusion scales effectively with flexible infrastructure and support, handling extensive deployments and adapting to dynamic business needs.
 

Stability Issues

Sentiment score
6.4
Jiffy.ai Automate is stable across systems, cost-effective, but faces network issues; users rate stability seven out of ten.
Sentiment score
7.2
WorkFusion is stable with minor memory concerns, offering robust performance and reliable integration, praised for handling large volumes.
 

Room For Improvement

Jiffy.ai Automate struggles with complexity, limited customization, and inadequate support, posing challenges for non-IT users.
WorkFusion needs better ERP integration, user interface, AI features, and support for mid-sized businesses with simplified processes.
 

Setup Cost

Jiffy.ai Automate offers cost-effective enterprise licensing with potential support costs, yet its features provide valuable for the price.
Enterprise buyers find WorkFusion's pricing flexible and negotiable, though initial costs can be high compared to alternatives.
 

Valuable Features

Jiffy.ai Automate features a user-friendly interface, advanced integration, computer vision, and supports no-code to low-code automation.
WorkFusion excels with its user-friendly tools, AI-driven automation, machine learning for document processing, and seamless integration capabilities.
 

Categories and Ranking

Jiffy.ai Automate
Ranking in Robotic Process Automation (RPA)
25th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
WorkFusion
Ranking in Robotic Process Automation (RPA)
15th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
Process Automation (22nd), Intelligent Document Processing (IDP) (8th)
 

Mindshare comparison

As of December 2024, in the Robotic Process Automation (RPA) category, the mindshare of Jiffy.ai Automate is 0.4%, up from 0.3% compared to the previous year. The mindshare of WorkFusion is 1.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

JG
Removes the burden of having to do some tasks manually
Initially, in version 3, Jiffy.ai did not have support for containerization. In our environment, we are heavy users of containers and container illustrators. So, the initial deployment option was running based on individual hosts that we deployed in the cloud. That created a singularity in the way that we deployed services in our system. However, in the latest version release (4), they have full support for containerization. This has been a great improvement and one of the driving factors for switching from version 3 to version 4 very soon. The containerization capability will make a huge difference in our deployment process, because it doesn't create exceptions in the way we would deploy services. All the rest of the system is containers, so if you now have a product from a vendor that doesn't support containerization that means you must have a different process of deploying services, then accompany it with corresponding policies, because we have policies on how systems need to be configured to be reliable, secure, etc. Also, there are the BCDR aspects of it: the disaster recovery and business continuity. So, if you're introducing a new way of deploying services, now you need to have a BCDR plan dedicated to that as well, as opposed to deploying everything using a single model of deployment (mainly containers). Therefore, this will simplify a lot of things, in terms of DevOps.
Brock Miller - PeerSpot reviewer
Helps improve our accuracy and compliance, but the analytics module can be confusing
Machine learning models for document-heavy processes have room for improvement because they require significant effort to train and update. WorkFusion can be easy to use for non-technical people. It has two modules: a workspace for analysts to use on a daily basis, and an analytics module for tracking throughput, recall, precision, and other model metrics. The workspace is very easy to use, similar to any other case management tool. The analytics module, on the other hand, can be confusing at times and could benefit from some improvements. The biggest challenge I've had with WorkFusion is employee turnover. On both of my projects with them, the primary developer, the PMO, and some of the product SMEs have all turned over. There's been a lot of turnover in their organization over the past two years.
report
Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.
824,067 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
24%
Transportation Company
11%
Computer Software Company
11%
Healthcare Company
8%
Financial Services Firm
27%
Computer Software Company
15%
Government
6%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Jiffy.ai Automate?
Its initial setup process was quite efficient.
What is your experience regarding pricing and costs for Jiffy.ai Automate?
The solution's price is reasonable in terms of its performance. The licensing costs approximately $10,000 per year. There are no additional costs involved.
What needs improvement with Jiffy.ai Automate?
The solution's support services need improvement.
What do you like most about WorkFusion?
If you compare it to its competitors in the market, it is more Java-native.
What is your experience regarding pricing and costs for WorkFusion?
Everything should be cheaper. However, it's fairly priced. They have a pricing scale. We've been with them for a while, so we've already hit the roof. We've been with them so long that they are ver...
What needs improvement with WorkFusion?
For non-technical users, it may be easy to use. It depends on what perspective we're talking about. From a business perspective, like manual tasks, it's good. However, it's all about what the devel...
 

Learn More

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Overview

 

Sample Customers

Southwest Airlines
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about Jiffy.ai Automate vs. WorkFusion and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.