

WorkFusion and Jiffy.ai Automate compete in the automation and document processing category. Jiffy.ai may have the upper hand in terms of ease of use and workflow management due to its low-code approach and robust workflow engine.
Features: WorkFusion's strengths lie in its robust document processing engine enhanced by OCR and machine learning, effective SAP integrations, and the scalability of RPA Express across regions with minimal IT hardware needs. The platform's cognitive features and user-friendly interface make it accessible for non-technical users. Jiffy.ai Automate, with a strong workflow engine and low-code capabilities, allows users to create products quickly without extensive technical knowledge. Its integration capabilities and machine learning enhance document processing efficiency significantly.
Room for Improvement: WorkFusion needs better integration with more ERP systems, streamlined setup for small businesses, and improved functionalities for non-technical users, including enhanced NLP and OCR processing. Jiffy.ai Automate could benefit from more resources for learning, a stronger user community presence, expanded platform documentation, and a more intuitive user interface.
Ease of Deployment and Customer Service: WorkFusion supports Public, On-premises, and Hybrid Cloud deployments with varied reviews on customer support—generally responsive but with occasional delays. Jiffy.ai Automate offers Public, Private Cloud, and On-premises setups, with efficient and proactive technical support, but needs more resources and community engagement.
Pricing and ROI: WorkFusion is competitively priced for large enterprises, but some users find its licensing costs high. Its potential for high ROI through substantial efficiency gains is well recognized. Jiffy.ai has competitive pricing tailored for smaller businesses, with evident cost savings and strong ROI due to improvements in accuracy and efficiency. However, WorkFusion's initial setup and support costs may be comparatively higher.
Some issues are resolved quickly, while others might take time as they require further analysis.
They respond quickly, collect necessary logs, and sometimes propose new solutions.
Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.
The number of bots currently running on the platform should be more than 1,000, including RPA and non-RPA bots.
WorkFusion is efficient for structured automation tasks with predefined templates and clear documentation.
WorkFusion requires a strong background in Java to meet requirements effectively.
I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.
Some stability problems may arise from processes that have not been designed or coded properly, leading to glitches.
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity.
The main concern is the technical nature, which requires significant Java skills.
Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others.
It is worth the money as a tool.
I am not familiar with the exact pricing, however, it is considered pricey.
They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.
It also supports reusable code components through Java, making it efficient for developers.
The platform now includes auto machine learning and AI capabilities.
| Product | Market Share (%) |
|---|---|
| WorkFusion | 1.5% |
| Jiffy.ai Automate | 0.8% |
| Other | 97.7% |

| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Large Enterprise | 23 |
WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.
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