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Jira vs Planview ProjectPlace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Jira offers cost savings and efficiency with initial setup costs, yielding qualitative benefits despite varying feedback on plugin support.
Sentiment score
5.6
Planview ProjectPlace enhances ROI through streamlined tracking, resource assessment, and improved visibility, though ROI varies with feature exploration.
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
 

Customer Service

Sentiment score
6.7
Jira's customer service is well-regarded for online resources, though some desire faster email responses and phone support.
Sentiment score
6.5
Users have mixed experiences with Planview ProjectPlace support, praising resources but citing issues with service quality and response times.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
I did not face any issues with stability or upgrades.
 

Scalability Issues

Sentiment score
7.3
Jira effectively supports large teams and user bases with customization options, despite some challenges like hardware needs and costs.
Sentiment score
7.0
Planview ProjectPlace scales efficiently, accommodating increased users and projects, offering a collaborative space despite minor technical constraints.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
 

Stability Issues

Sentiment score
7.6
Users praise Jira's reliability and smooth operation, noting occasional issues are often linked to server constraints or customization.
Sentiment score
7.7
Planview ProjectPlace is generally stable, though Indian users report occasional crashes; newer versions address some issues.
 

Room For Improvement

Jira users cite difficulties with customization, usability, performance, integrations, native features, scalability, and desire improved reporting and administration.
Planview ProjectPlace needs improved reporting, UI updates, better integration, and enhanced performance for competitive functionality and user experience.
Focus more on improving API integration and automation tools, not just the design.
To improve Jira, maybe some AI features could be added.
 

Setup Cost

Jira's pricing is affordable for small teams but escalates significantly with increased users and plugin needs for enterprises.
Planview ProjectPlace offers moderate costs and functionalities but requires staffing, with confusing licensing models and potential unexpected expenses.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
 

Valuable Features

Jira excels in customization, agile support, and integration, offering flexible workflows, robust reporting, and comprehensive project management features.
Planview ProjectPlace boosts collaboration with real-time updates, flexible workspaces, and seamless integration, enhancing project visibility and resource management.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
 

Categories and Ranking

Jira
Ranking in Project Management Software
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
276
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (1st)
Planview ProjectPlace
Ranking in Project Management Software
24th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Project Management Software category, the mindshare of Jira is 7.5%, down from 8.1% compared to the previous year. The mindshare of Planview ProjectPlace is 1.8%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Market Share Distribution
ProductMarket Share (%)
Jira7.5%
Planview ProjectPlace1.8%
Other90.7%
Project Management Software
 

Featured Reviews

Nathan Akimoff - PeerSpot reviewer
Has customized workflows to fit internal processes and improved overall team organization
I don't have a particular customization or integration that's been especially valuable for my team, but I experienced integrating Jira and QuickBooks, which was very challenging, but it really impacted the efficiency of the whole company. I have been working with Jira for over 12 years, and I've seen it grow every year. It's a powerful product, but lately, I think Atlassian has been adding too many simplified features that look nice but don't offer the same level of flexibility, and made some fields not available through the API, which is kind of frustrating. If I could make one suggestion, it would be to focus more on improving API integration and automation tools, not just the design.
Eduardo Maya - PeerSpot reviewer
A complete and useful solution, but it should be easy to use, and they should provide fast support
Their support team should provide the answers fast because it impacts our daily operations. We use the app every day. We have about 70 projects managed in the app, but their responses are too slow. They can take three or four days to analyze a problem. We have a connection-related problem, which is impacting our daily operations, but we have had the same status for the last two months. It is not easy. The deployment of the application and its functionalities are not easy. It is a complex process to create accounts, names, and catalogs. There should be more operational reports. They have a set of internal reports, but they can't be customized. You don't have the permissions to configure your own reports, which is a very big issue. Currently, you have to ask for permission in order to configure simple filters. You have to ask a third party to configure it. It is expensive, and it also takes a lot of time.
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
11%
Computer Software Company
10%
Government
8%
Computer Software Company
27%
Healthcare Company
8%
Manufacturing Company
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business104
Midsize Enterprise56
Large Enterprise149
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
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Also Known As

Jira Software
Projectplace
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Thomas Jefferson University Hospitals, Florida Virtual Campus, Amazing.com, 2degrees NZ, Kendrick Content & Consulting
Find out what your peers are saying about Jira vs. Planview ProjectPlace and other solutions. Updated: September 2025.
872,019 professionals have used our research since 2012.