Planview ProjectPlace vs Smartsheet comparison

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Planview ProjectPlace

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Executive SummaryUpdated on Dec 19, 2024

Smartsheet and Planview ProjectPlace are competitive solutions in the collaboration and project management category. Smartsheet appears to have the upper hand due to its robust customization and integration capabilities, particularly useful for managing complex projects and dashboards. However, Planview ProjectPlace's strength lies in real-time collaboration and cross-team visibility.

Features: Smartsheet's valuable features include dynamic updating capabilities, Gantt charts, and comprehensive reporting functionalities that enhance real-time project visibility. It also integrates seamlessly with major tools like Jira and Microsoft Teams. Planview ProjectPlace supports real-time collaboration, offers Gantt chart and Kanban board functionalities, and provides flexibility in creating workspaces.

Room for Improvement: Smartsheet needs to address its manual save process, limited dashboard aesthetics, and integration issues with platforms like Azure Board and Outlook. It could benefit from expanding its automation capabilities. Planview ProjectPlace requires enhancement in baseline and metrics capabilities, better integration with financial tools, and a more modern interface. Users also seek improved integration between ProjectPlace and Planview Enterprise One.

Ease of Deployment and Customer Service: Both products are popular on the public cloud. Smartsheet offers additional deployment options like on-premises and hybrid models. It provides extensive self-service resources but receives mixed reviews on customer support responsiveness. Conversely, Planview ProjectPlace users benefit from effective support and detailed knowledge resources, ensuring easy access to assistance.

Pricing and ROI: Smartsheet offers flexible pricing models with a lower entry cost, appreciated by small teams, despite higher costs for advanced features like the Control Center. It demonstrates ROI through productivity enhancements. Planview ProjectPlace is mid-range in cost, offering reasonable value given its comprehensive feature set and licensing flexibility, resulting in a favorable ROI.

To learn more, read our detailed Planview ProjectPlace vs. Smartsheet Report (Updated: September 2025).

Planview ProjectPlace vs. Smartsheet

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

5.6

Planview ProjectPlace enhances ROI through streamlined tracking, resource assessment, and improved visibility, though ROI varies with feature exploration.

Sentiment score

6.9

Smartsheet enhances productivity and collaboration, automates processes, manages timelines, and is cost-effective compared to Microsoft Project alternatives.

No quotes available

For more quotes and insights, download the Planview ProjectPlace report

Compared to Microsoft Project, which is more expensive, we save costs using Smartsheet.

For more quotes and insights, download the Smartsheet report

Project Manager at a university with 1,001-5,000 employees

Customer Service

Sentiment score

6.5

Users have mixed experiences with Planview ProjectPlace support, praising resources but citing issues with service quality and response times.

Sentiment score

6.8

Smartsheet's customer service feedback is mixed, with praise for responsiveness and resources but concerns over response delays and ticket management.

No quotes available

For more quotes and insights, download the Planview ProjectPlace report

No quotes available

For more quotes and insights, download the Smartsheet report

Scalability Issues

Sentiment score

7.0

Planview ProjectPlace scales efficiently, accommodating increased users and projects, offering a collaborative space despite minor technical constraints.

Sentiment score

7.4

Smartsheet is praised for scalability, integration features, and cost-effectiveness, with some concerns over task tracking in larger projects.

No quotes available

For more quotes and insights, download the Planview ProjectPlace report

Smartsheet is pretty flexible and scalable.

For more quotes and insights, download the Smartsheet report

Project Manager at a university with 1,001-5,000 employees

Stability Issues

Sentiment score

7.7

Planview ProjectPlace is generally stable, though Indian users report occasional crashes; newer versions address some issues.

Sentiment score

7.9

Users find Smartsheet stable, with minor issues, high reliability ratings, and minimal disruptions enhancing overall satisfaction.

No quotes available

For more quotes and insights, download the Planview ProjectPlace report

No quotes available

For more quotes and insights, download the Smartsheet report

Room For Improvement

Planview ProjectPlace needs improved reporting, UI updates, better integration, and enhanced performance for competitive functionality and user experience.

Users want better data management, UI, integration, security, support, and Excel-like features in Smartsheet.

No quotes available

For more quotes and insights, download the Planview ProjectPlace report

I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.

reviewer2678097

Strategic Programs Vice President, Project Management Office at a financial services firm with 11-50 employees

For more quotes and insights, download the Smartsheet report

Setup Cost

Planview ProjectPlace offers moderate costs and functionalities but requires staffing, with confusing licensing models and potential unexpected expenses.

Smartsheet pricing is user-based, varies by plan, and advanced features can increase costs compared to competitors like Microsoft Project.

No quotes available

For more quotes and insights, download the Planview ProjectPlace report

Licensing might be cheaper per user.

For more quotes and insights, download the Smartsheet report

Project Manager at a university with 1,001-5,000 employees

Valuable Features

Planview ProjectPlace boosts collaboration with real-time updates, flexible workspaces, and seamless integration, enhancing project visibility and resource management.

Smartsheet offers real-time collaboration, customizable dashboards, automation, and integration, making it ideal for efficient project management.

No quotes available

For more quotes and insights, download the Planview ProjectPlace report

Automation helps by simplifying some manual work, saving time and facilitating communication.

For more quotes and insights, download the Smartsheet report

Project Manager at a university with 1,001-5,000 employees

What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.

StevenThompson

Solution Architect at Think People

We were looking for a tool that allowed for repeatable projects and process-oriented governance.

reviewer2678097

Strategic Programs Vice President, Project Management Office at a financial services firm with 11-50 employees

Categories and Ranking

Planview ProjectPlace

Ranking in Project Management Software

24th

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Smartsheet

Ranking in Project Management Software

5th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Project Portfolio Management (3rd)

Mindshare comparison

As of October 2025, in the Project Management Software category, the mindshare of Planview ProjectPlace is 1.8%, down from 2.1% compared to the previous year. The mindshare of Smartsheet is 4.3%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Project Management Software Market Share Distribution
Product	Market Share (%)
Smartsheet	4.3%
Planview ProjectPlace	1.8%
Other	93.9%

Project Management Software

Featured Reviews

Eduardo Maya

PMO at Hoteles City Express

A complete and useful solution, but it should be easy to use, and they should provide fast support

Their support team should provide the answers fast because it impacts our daily operations. We use the app every day. We have about 70 projects managed in the app, but their responses are too slow. They can take three or four days to analyze a problem. We have a connection-related problem, which is impacting our daily operations, but we have had the same status for the last two months. It is not easy. The deployment of the application and its functionalities are not easy. It is a complex process to create accounts, names, and catalogs. There should be more operational reports. They have a set of internal reports, but they can't be customized. You don't have the permissions to configure your own reports, which is a very big issue. Currently, you have to ask for permission in order to configure simple filters. You have to ask a third party to configure it. It is expensive, and it also takes a lot of time.

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PaulDiaz

Project Manager at Amgen

Needs to improve baselines and changing dates can be frustrating

I like the dashboarding feature best, as it lets me assemble a workspace with source sheets, dashboards, and reports simultaneously. The standard reports and worksheets are most useful for team collaboration. People look at dashboards during presentations, but they go to the sheets to update projects, add comments, or make notifications. It's automated, so changes come to me or whoever needs to see them. I can send notifications from specific line items. The worksheet is key for tracking project progress, though we track it at a higher level rather than detailed work breakdown structures. Subject matter experts say when they'll deliver things, and that's what we track.

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Top Industries

By visitors reading reviews

Computer Software Company

26%

Manufacturing Company

Healthcare Company

Insurance Company

Manufacturing Company

15%

Government

10%

Healthcare Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	2
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	2
Large Enterprise	22

Questions from the Community

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Earn 20 points

Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?

Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...

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What do you like most about Smartsheet?

The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...

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What is your experience regarding pricing and costs for Smartsheet?

The pricing is great and reasonable enough that I maintained my copy and bought it for my team independently.

See all answers

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Compared 9% of the time

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Compared 9% of the time

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Compared 8% of the time

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Product Reports

Planview ProjectPlace

Download Planview ProjectPlace product report

Download Smartsheet product report

Also Known As

Projectplace

No data available

Overview

Getting work done is easy when your team has the best project management tools that enable traditional and accidental project managers to plan and execute work with their teams. Planview ProjectPlace offers a wide range of powerful work and project management tools that enable traditional and accidental project managers to plan and execute work with their teams, track progress in real time, and ultimately achieve goals.

Planview

Smartsheet is a dynamic platform with features like real-time data sharing, Gantt charts, and integration with Jira and Microsoft Teams, offering valuable tools for efficient task management.

Smartsheet combines Excel-like functionality with cloud accessibility, making it efficient for tracking, reporting, and workflow management. Users benefit from its scalability and robust security, making it ideal for enterprise-level projects. However, improvements in data visibility, real-time collaboration, and user-friendliness can enhance its utility. Customizable dashboards, project management features, and seamless integrations offer great flexibility, though there is a demand for better automation, API enhancements, and new templates.

What are Smartsheet's most important features?

Real-time Data Sharing: Facilitates seamless collaboration between users.
Project Management Tools: Includes Gantt charts and task prioritization for efficient project tracking.
Integration: Works with major platforms like Jira and Microsoft Teams for comprehensive data flow.
Automation Capabilities: Reduces manual work with robust automation functionalities.
Customizable Dashboards: Allows users to tailor dashboards to meet specific needs.

What benefits or ROI should users look for in reviews?

Efficiency: Streamlines workflows with tools that enhance project tracking and collaboration.
Scalability: Supports growing enterprise demands with its scalable architecture.
Security: Provides robust, secure environments for data management.
Adaptability: Offers flexibility to customize workflows for improved resource management.

Smartsheet is utilized by organizations in industries like engineering, education, and IT for project management, task tracking, and data integration. It enables planning, scheduling, and team collaboration, facilitating dashboard creation and automation of processes. Its flexibility in customizing workflows is appealing to those managing projects and programs.

Sample Customers

Thomas Jefferson University Hospitals, Florida Virtual Campus, Amazing.com, 2degrees NZ, Kendrick Content & Consulting

Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix

Planview ProjectPlace vs. Smartsheet