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Jitterbit Harmony vs MuleSoft Composer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Customers commend Jitterbit Harmony support for its responsive, efficient service, detailed guidance, knowledgeable staff, and extensive resources.
No sentiment score available
Users commend MuleSoft Composer's responsive and professional customer service team for efficient problem-solving and quick resolution times.
 

Room For Improvement

No sentiment score available
Users find Jitterbit Harmony needing faster processing, improved support, better integration, stability, clearer documentation, competitive pricing, simpler setup, and regular updates.
Sentiment score
7.5
MuleSoft Composer needs better platform integrations, interface, scalability, AI integration, and support for complex data and API sharing challenges.
 

Scalability Issues

Sentiment score
9.0
Users find Jitterbit Harmony reliable and efficient, with smooth implementation and consistent performance for expanding data integration needs.
No sentiment score available
MuleSoft Composer is highly rated for scalability, efficiently managing varying data volumes and adaptable for organizations of all sizes.
 

Setup Cost

No sentiment score available
Jitterbit Harmony provides flexible and cost-effective pricing for different integration needs, requiring direct consultation for customized quotes.
No sentiment score available
MuleSoft Composer is considered costly, especially in Brazil and India, with users recommending a 20%-30% price reduction.
 

Stability Issues

Sentiment score
8.8
Users praise Jitterbit Harmony for its stability, reliability, ability to handle large data, and strong support, boosting user confidence.
No sentiment score available
Users find MuleSoft Composer stable and well-performing, despite occasional glitches quickly resolved by support.
 

Valuable Features

Sentiment score
8.3
Users praise Jitterbit Harmony's intuitive interface, powerful integration, seamless connectivity, drag-and-drop function, real-time sync, and pre-built connectors.
Sentiment score
7.8
MuleSoft Composer offers Salesforce integration, ease of use, API sharing, prebuilt connectors, and effective data handling, monitoring, and notifications.
 

Categories and Ranking

Jitterbit Harmony
Ranking in Data Integration
35th
Ranking in Cloud Data Integration
21st
Ranking in Integration Platform as a Service (iPaaS)
13th
Average Rating
8.6
Reviews Sentiment
8.3
Number of Reviews
13
Ranking in other categories
Workload Automation (21st)
MuleSoft Composer
Ranking in Data Integration
27th
Ranking in Cloud Data Integration
14th
Ranking in Integration Platform as a Service (iPaaS)
7th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Cloud Data Integration category, the mindshare of Jitterbit Harmony is 1.2%, up from 1.0% compared to the previous year. The mindshare of MuleSoft Composer is 3.1%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Data Integration
 

Featured Reviews

Mohamed Abd Kader - PeerSpot reviewer
An easy-to-setup solution with good stability
We use Jitterbit to connect cloud solutions with our on-premises ERP system We connect cloud solutions to our on-premise ERP system easily using Jitterbit. It is its most valuable feature.  The solution's API management capabilities need improvement. We have been using the solution for almost…
Prince Barai - PeerSpot reviewer
The prebuilt connectors save a lot of time and money, but the customer support and price must be improved
Our customer’s system is very old. We are trying to upgrade it. We are extracting data from the system and sending it to Salesforce. The product is a good option if we want to build process automation for data. It can be done quickly through the tool. We need not do coding and waste our time and efforts. The ease of learning depends on the person who is learning the product. It depends on whether they come from a developer background. It would be easy to learn if they have some experience in coding and have worked on integrations. I haven’t faced many challenges while scaling our integration solutions with MuleSoft Composer. The drag-and-drop interface has not impacted our project deployment time much. The customer support and price can be improved. Overall, I rate the tool a seven out of ten.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
14%
Manufacturing Company
9%
Healthcare Company
8%
Computer Software Company
28%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Jitterbit Harmony Platform?
The solution's cost is mid-ranged compared to other vendors. I rate its pricing a six out of ten.
What needs improvement with Jitterbit Harmony Platform?
The solution's API management capabilities need improvement.
What do you like most about MuleSoft Composer?
The way Composer organizes and manages integration processes is most beneficial. We can easily monitor what's running and what isn't and troubleshoot any data integration issues.
What is your experience regarding pricing and costs for MuleSoft Composer?
It's costly, especially for Indian clients. Reducing the price would help them penetrate the Indian market. A two-year license costs around seventy lakhs rupees. It's a considerable amount.
What needs improvement with MuleSoft Composer?
Configuration could be easier, but we were able to handle it. It seems that juniors find it challenging, but seniors like me know how to configure it properly. There are no issues. There is also on...
 

Also Known As

Jitterbit, Jitterbit Harmony
MuleSoft Composer for Salesforce
 

Overview

 

Sample Customers

LA Metro, Mophie, Club Auto, University of Miami, Exostar, Dialog Direct, Avero, Greenpoint Technologies, Berklee Online, Odyssey, KeyedIn Solutions, Swish Maintenance, SPP Pumps Limited, Talent Plus, Ricoh Canada, Televerde, Reed Construction Data, Sika US, Sunkist Growers
Information Not Available
Find out what your peers are saying about Jitterbit Harmony vs. MuleSoft Composer and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.