Salesforce Platform and Jitterbit Vinyl compete as enterprise integration and CRM solutions. Salesforce Platform has the upper hand for ease of deployment and customer service, while Jitterbit Vinyl is preferred for its robust features and perceived value.
Features: Salesforce Platform offers robust CRM functionalities, comprehensive integration options, and an extensive application ecosystem. Jitterbit Vinyl enables custom data workflows, provides extensive API capabilities, and offers flexible integration options.
Room for Improvement: Salesforce Platform needs intuitive customization options, enhanced reporting capabilities, and improved user interface. Jitterbit Vinyl has a steep learning curve, lacks streamlined documentation, and could use better user training materials.
Ease of Deployment and Customer Service: Salesforce Platform is noted for its seamless deployment experience and excellent customer service, while Jitterbit Vinyl's deployment is more complex but offset by comprehensive support once users are familiar with the system.
Pricing and ROI: Salesforce Platform has competitive pricing with solid ROI, supported by its broad feature set and customer support. Jitterbit Vinyl, though more expensive, delivers significant ROI through its feature-rich environment, making it valuable for businesses needing extensive integration capabilities.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
Salesforce's scalability was not a problem.
We are using it globally in thirty countries.
Salesforce Platform is absolutely scalable for us.
We have never had any problems with it.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
Sometimes the system is stuck when many users are using it.
Using AI extensively to make the platform easier to use would also be beneficial.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
AI should pick up and send us a reminder from the notes.
Salesforce Platform may be on the expensive side.
This integration allows us to manage customers from all aspects in one place, providing a clear view.
It serves as a central repository, and it's an automation tool for our sales team.
The most useful features of Salesforce Platform for us include lead generation, lead management, and pipeline management.
| Product | Market Share (%) |
|---|---|
| Salesforce Platform | 5.9% |
| Jitterbit Vinyl | 0.5% |
| Other | 93.6% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 9 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 38 |
| Midsize Enterprise | 26 |
| Large Enterprise | 38 |
Jitterbit's Vinyl (previously Zudy) is an enterprise low-code application platform that makes it easy to build scalable, end-to-end apps that are easily integrated with new and existing systems. Designed for large enterprises to solve complex business problems at scale, Vinyl empowers anyone to create fully integrated, bi-directional applications in weeks. Powerful enough for Full Stack Developers, intuitive enough for Citizen Developers/Business Technologists, Vinyl empowers you to create secure apps that run on any device, automate any business process, and integrate any data source without coding.
Create fully integrated, bi-directional applications
Utilize guided development and visual rule builders
Predictable pricing with no per-user fees
Integrate the entire ecosystem without impacting source data
Protect apps with enterprise-grade security
Integrate real-time data
Deploy apps via enterprise cloud, on-premise or hosted
Improve customer digital experience
For more information: www.jitterbit.com/product/viny
Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.
Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:
Salesforce Platform Features
Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.
Salesforce Platform Benefits
The benefits of using Salesforce Platform include:
Reviews from Real Users
A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.
Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.
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