Kaseya IT Center vs Microsoft Configuration Manager comparison

Kaseya IT Center vs. Microsoft Configuration Manager

Download the complete report

Helped 880,844 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kaseya IT Center

Ranking in Server Monitoring

18th

Average Rating

8.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Configuration Man...

Ranking in Server Monitoring

7th

Average Rating

8.2

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Software Distribution (1st), Configuration Management (3rd), Patch Management (2nd)

Mindshare comparison

As of January 2026, in the Server Monitoring category, the mindshare of Kaseya IT Center is 0.8%, up from 0.3% compared to the previous year. The mindshare of Microsoft Configuration Manager is 4.4%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring Market Share Distribution
Product	Market Share (%)
Microsoft Configuration Manager	4.4%
Kaseya IT Center	0.8%
Other	94.8%

Server Monitoring

Featured Reviews

Dimitrios Arvanitakis

IT Support Admin at Kuehne+Nagel

A tool that helps a user speed up the process of installation and automate certain processes

Για τη συντήρηση προϊόντων, το Kaseya IT Center τοποθετεί τα νέα αρχεία στο αποθετήριο και αυτά αντιγράφονται με διακομιστές, επομένως όταν εκτελούμε μια εντολή στην εταιρεία μας, αυτή διέρχεται από τους διακομιστές. Μερικές φορές, υπάρχουν ορισμένες περιοχές που οφείλονται σε αλλοιώσεις του προϊόντος, αλλά δεν πειράζει, καθώς το Kaseya IT Center διορθώνει το πρόβλημα γρήγορα. Στο παρελθόν, είχαμε κάποια μεγάλα προβλήματα με τους διακομιστές του προϊόντος να είναι εκτός λειτουργίας για περίπου τρεις εβδομάδες λόγω κάποιας επίθεσης ransomware που έλαβε χώρα σε παγκόσμιο επίπεδο. Όχι μόνο η εταιρεία μας, αλλά όλοι στον κόσμο που χρησιμοποιούσαν το προϊόν επηρεάστηκαν από αυτήν. Το προϊόν έχει βελτιώσει το επίπεδο ασφαλείας του και προς το παρόν η εταιρεία μας δεν αντιμετωπίζει κανένα πρόβλημα με τη λύση. Συνιστώ το προϊόν σε άλλους που σκοπεύουν να το χρησιμοποιήσουν, καθώς είναι ένα ωραίο προϊόν που σας επιτρέπει να κάνετε εύκολα τη δουλειά σας, ενώ παράλληλα σας επιτρέπει να αναλάβετε το κομμάτι της αντιμετώπισης προβλημάτων. Βαθμολογώ το συνολικό εργαλείο με οκτώ στα δέκα.

Read full review

JunedBedrekar

Expert at a tech vendor with 10,001+ employees

Have effectively deployed patches and applications while integrating with cloud solutions

The features I find most valuable in Microsoft Configuration Manager are replication and scripting. If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part. The inventory collection features of Microsoft Configuration Manager are good because we always prefer the inventory. We do it by using the script language. We use remote management capabilities in Microsoft Configuration Manager. Remote management capabilities are useful if the user is not providing access; we can use the backend users to update the group policy and sync the devices. These are the main features we require.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a product that is very easy to learn."

"The solution's technical support is good."

"The most valuable feature is the graphical-based reports of software updates that have been successful, the ones that have failed, and a summary of where the failures are what security breaches may occur."

"It is easy to install, and quick to deploy."

"I like a lot of the reporting capabilities and baseline configurations."

"The initial setup is fairly straightforward."

"Microsoft Configuration Manager is integrated with other Microsoft products."

"The product is suitable for our size, handling 800 devices."

"It gives us the ability to set up schedules, according to what our security requirements are, to automate the patching of our servers and desktops."

"It does the job and meets our needs. With everybody working remotely these days, we are using this solution to deploy everything. The deployment of PCs is easy."

More Microsoft Configuration Manager pros

Cons

"In Kaseya, agents are shown as offline at times, and it is an area that is being improved."

"At times, there is degradation in performance."

"The solution is a bit heavy on the sources such as RAM or CPU and the software needs to be a bit lighter."

"Their compliance reporting is not accurate, and they admitted it on the phone when we had a call with them. We were trying to understand why their numbers didn't match on our compliance reports. It is not accurate and you cannot depend on the compliance reports. The numbers just don't match, and we can't figure out why. We called Microsoft and they said, "Yeah, that's a known issue." But there is no word that they're working on it."

"Built in PowerShell cmdlets would be a nice feature because managing clients remotely can be a pain without knowing the WMI calls to run."

"It needs to be able to load faster during deployment."

"The solution should incorporate AI. It should also incorporate real-time capabilities. If we could get real-time information about challenges or issues, it would allow us to take immediate action. For example, with the recent outage caused by the Windows issue, having a real-time warning system could have helped us avoid or reduce the downtime we experienced."

"I want the system to provide some dependency relations. I would also like to see the relationship between different machines."

"They should improve their anti-malware policies like the SCEP policies. For instance, you can't have different policies for different servers, there is only one policy in all the servers, and everything is covered under that. For example, say you want to scan one group of servers on Saturday, and then you want to scan another group of servers on Sunday, you can't do that. You have to scan all your servers, a regular scan or a full scan, on the same day and at the same time. That's definitely one thing they need to resolve. In the next release, it would actually be nice if they included Apple products. It will also help if you can use Intune again. Their compliance reporting feature could also be better. They can maybe work a bit on that for patching now. It would be better if SCCM came with the functions of Right Click Tools built-in. If SCCM would have all those functions already built-in, we won't have to go and spend $5,000, just as an add-in from another company to get those functions."

"The deployment process is lengthy and should be quicker to complete."

More Microsoft Configuration Manager cons

Pricing and Cost Advice

"I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is cheap."

"There is an annual license needed to use the solution."

"Pricing and licensing are a downside of SCCM. It's expensive. I'd have to confirm this, but I think they changed the licensing to core-based instead of socket-based. It's not cheap, because you have to buy the software, you have to buy SQL. Another thing we learned from talking to Microsoft is that they provide you a license for SQL if you run it on the same box as the primary server. If you run it outside that box, you have to buy SQL. Microsoft does recommend you running it on the same box because of performance. But then, in order to run SQL, SCCM, and everything on the same box, you better have some resources. It's an expensive solution. There's no doubt about it."

"The solution operates on a licensing model that can be expensive."

"Presently, I am using a free trial version."

"Along with buying a license for MECM, we also have to buy a service called CMG (Cloud Management Gateway) which is a virtual machine in the cloud with which you can link your MECM to the Azure tenant so as to manage teleworkers."

"The price of SCCM depends on the size of the organization. The price is competitive."

"The price is competitive and reasonable."

"The price of Microsoft Endpoint Configuration Manager is expensive."

More Microsoft Configuration Manager pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Server Monitoring solutions are best for your needs.

See recommendations

880,844 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

11%

Government

11%

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	13
Large Enterprise	64

Questions from the Community

What needs improvement with Kaseya IT Center?

I would like to see MDM integration improved. It seems strange that it's not included. It's difficult to manage company phones without it. Many employees use company phones for work, even for tasks...

What is your primary use case for Kaseya IT Center?

So, it's much bigger than just server monitoring. We can plan the deployment, handle it, and roll it back, and it can automatically roll it out. We can do it in the sandbox to see if there are any ...

What advice do you have for others considering Kaseya IT Center?

Overall, I would rate the solution a seven out of ten.

How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?

Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?

ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...

What do you like most about SCCM?

One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...

IBM SevOne Network Performance Management (NPM) vs Kaseya IT Center

Comparisons

Compared 100% of the time

More Kaseya IT Center Competitors

Red Hat Ansible Automation Platform vs Microsoft Configuration Manager

Compared 9% of the time

ManageEngine Endpoint Central vs Microsoft Configuration Manager

Compared 7% of the time

Tanium vs Microsoft Configuration Manager

Compared 5% of the time

BigFix vs Microsoft Configuration Manager

Compared 4% of the time

PDQ Deploy vs Microsoft Configuration Manager

Compared 4% of the time

More Microsoft Configuration Manager Competitors

Product Reports

Server Monitoring

Download Kaseya IT Center product report

Microsoft Configuration Manager

Download Microsoft Configuration Manager product report

Also Known As

IT Center

Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS

Overview

IT Center overcome IT complexity and manage your entire IT environment to improve service quality, increase efficiency, and deliver new services rapidly and securely. IT Center is a comprehensive IT management solution that allows IT departments and Managed Service Providers (MSPs) to centrally manage and automate all of IT, from a single console.

Kaseya

Microsoft Configuration Manager streamlines IT management with features such as software deployment, patch management, and automation, centralizing operations for Windows environments. Integration with Microsoft products allows efficient oversight of workstations and servers.

Microsoft Configuration Manager provides comprehensive IT management, offering software deployment, patch management, and application pushing. Automation reduces manual tasks, ensuring consistency across systems. Centralized management enables standardized OS deployments, application updates, and configuration integrity. Integration with Microsoft products facilitates seamless operations, while hardware and software inventory, compliance reporting, and remote control functions enhance IT management. Users seek improvements in application deployment for those without deep scripting knowledge and desire better WSUS control, PowerShell and Intune integration, Linux compatibility, and user interface enhancements. Performance improvements are requested for remote user management and third-party application support.

What features enhance Microsoft Configuration Manager?

Software Deployment: Efficiently distribute software across large networks.
Patch Management: Automate and streamline update processes for security and functionality.
Automation Capabilities: Reduce manual effort and enhance consistency in IT tasks.
Centralized Management: Standardize OS deployments and application updates.
Integration with Microsoft Products: Seamless operation with existing Microsoft infrastructure.
Hardware and Software Inventory: Comprehensive tracking for assets and resources.
Compliance Reporting: Ensure compliance with internal and external standards.
Remote Control Functions: Enhance support and troubleshooting capabilities.

What benefits should users expect when evaluating Microsoft Configuration Manager?

Decreased Manual Work: Automation reduces time spent on repetitive tasks.
Enhanced Security: Automated patch management keeps systems secure.
Consistent Configurations: Centralized updates ensure uniformity across systems.
Improved Integration: Seamless operation within Microsoft ecosystems boosts productivity.
Comprehensive Oversight: Detailed inventory and reporting tools aid in strategic planning.
Streamlined Support: Remote capabilities improve IT support and user satisfaction.

Microsoft Configuration Manager is widely implemented in organizations to manage Windows workstations and servers. It is essential for deploying operating systems and applications, managing software updates, and conducting hardware and software inventories. The tool is crucial for endpoint and configuration management, ensuring compliance, and automating processes like patching and vulnerability management. Industries such as finance, healthcare, and education rely on Microsoft Configuration Manager to keep systems secure and operational, adapting it to address their specific needs and challenges in maintaining diversified IT environments.

Microsoft

Sample Customers

1st Community Federal Credit Union, AMC, All Coveredês, Atlanta Technology Force, Babcockês, Baker Triangle, BankFirst, Beltone New England, Big Brothers Big Sisters

Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad

Kaseya IT Center vs. Microsoft Configuration Manager