Kaseya IT Center vs Microsoft Configuration Manager comparison

Kaseya and Microsoft are both solutions in the Server Monitoring category. Kaseya is ranked #18 with an average rating of 8.0, while Microsoft is ranked #4 with an average rating of 8.2. Kaseya holds a 0.8% mindshare in SM, compared to Microsoft’s 4.4% mindshare. Additionally, 100% of Kaseya users are willing to recommend the solution, compared to 91% of Microsoft users who would recommend it.

Kaseya IT Center

Read 3 Kaseya IT Center reviews

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274 Comparison Views

100% willing to recommend

Microsoft Configuration Man...

Read 85 Microsoft Configuration Manager reviews

9,853 Views
1,774 Comparison Views

91% willing to recommend

Kaseya IT Center

Microsoft Configuration Man...

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Executive SummaryUpdated on Nov 16, 2025

Microsoft Configuration Manager and Kaseya IT Center are competing in the IT management and automation space. Microsoft Configuration Manager appears to have the upper hand in scalability and integration options, while Kaseya IT Center has an advantage in flexibility and comprehensive remote management capabilities.

Features: Microsoft Configuration Manager provides powerful software deployment, patch management, and device management across large networks, suitable for enterprises with complex IT environments. Kaseya IT Center stands out for its versatility, featuring robust remote monitoring, endpoint management, and automation, making it ideal for MSPs and mid-sized businesses.

Ease of Deployment and Customer Service: Microsoft Configuration Manager requires a more complex on-premises setup but benefits from extensive community support. Kaseya IT Center simplifies initial setup with cloud-based deployment and offers responsive customer service for swift issue resolution.

Pricing and ROI: Microsoft Configuration Manager generally involves higher upfront costs due to infrastructure and licensing but offers long-term ROI with its robust feature set. Kaseya IT Center provides flexible pricing models that appeal to smaller businesses, delivering quicker ROI through efficient IT management features.

To learn more, read our detailed Kaseya IT Center vs. Microsoft Configuration Manager Report (Updated: November 2025).

Buyer's Guide

Kaseya IT Center vs. Microsoft Configuration Manager

November 2025

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Helped 879,422 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kaseya IT Center

Ranking in Server Monitoring

18th

Average Rating

8.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Configuration Man...

Ranking in Server Monitoring

4th

Average Rating

8.2

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Software Distribution (1st), Configuration Management (3rd), Patch Management (1st)

Mindshare comparison

As of January 2026, in the Server Monitoring category, the mindshare of Kaseya IT Center is 0.8%, up from 0.3% compared to the previous year. The mindshare of Microsoft Configuration Manager is 4.4%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring Market Share Distribution
Product	Market Share (%)
Microsoft Configuration Manager	4.4%
Kaseya IT Center	0.8%
Other	94.8%

Server Monitoring

Featured Reviews

Dimitrios Arvanitakis

IT Support Admin at Kuehne+Nagel

A tool that helps a user speed up the process of installation and automate certain processes

Για τη συντήρηση προϊόντων, το Kaseya IT Center τοποθετεί τα νέα αρχεία στο αποθετήριο και αυτά αντιγράφονται με διακομιστές, επομένως όταν εκτελούμε μια εντολή στην εταιρεία μας, αυτή διέρχεται από τους διακομιστές. Μερικές φορές, υπάρχουν ορισμένες περιοχές που οφείλονται σε αλλοιώσεις του προϊόντος, αλλά δεν πειράζει, καθώς το Kaseya IT Center διορθώνει το πρόβλημα γρήγορα. Στο παρελθόν, είχαμε κάποια μεγάλα προβλήματα με τους διακομιστές του προϊόντος να είναι εκτός λειτουργίας για περίπου τρεις εβδομάδες λόγω κάποιας επίθεσης ransomware που έλαβε χώρα σε παγκόσμιο επίπεδο. Όχι μόνο η εταιρεία μας, αλλά όλοι στον κόσμο που χρησιμοποιούσαν το προϊόν επηρεάστηκαν από αυτήν. Το προϊόν έχει βελτιώσει το επίπεδο ασφαλείας του και προς το παρόν η εταιρεία μας δεν αντιμετωπίζει κανένα πρόβλημα με τη λύση. Συνιστώ το προϊόν σε άλλους που σκοπεύουν να το χρησιμοποιήσουν, καθώς είναι ένα ωραίο προϊόν που σας επιτρέπει να κάνετε εύκολα τη δουλειά σας, ενώ παράλληλα σας επιτρέπει να αναλάβετε το κομμάτι της αντιμετώπισης προβλημάτων. Βαθμολογώ το συνολικό εργαλείο με οκτώ στα δέκα.

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JunedBedrekar

Expert at a tech vendor with 10,001+ employees

Have effectively deployed patches and applications while integrating with cloud solutions

The features I find most valuable in Microsoft Configuration Manager are replication and scripting. If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part. The inventory collection features of Microsoft Configuration Manager are good because we always prefer the inventory. We do it by using the script language. We use remote management capabilities in Microsoft Configuration Manager. Remote management capabilities are useful if the user is not providing access; we can use the backend users to update the group policy and sync the devices. These are the main features we require.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a product that is very easy to learn."

"The solution's technical support is good."

"The product is very stable compared to older versions."

"It is a good choice for deployment that performs very well."

"The most valuable feature of Microsoft Endpoint Configuration Manager is patch management."

"The ability to make collections and deploy to them has been great."

"It is a very well-rounded product. It is a complete package with all the features using which we are able to manage our PCs very efficiently."

"This solution captures all the devices in our infrastructure."

"It saves a lot of money when you can install things automatically and they are installed the exact same way on every computer."

"Patching is very effective and reporting is very good."

More Microsoft Configuration Manager pros

Cons

"At times, there is degradation in performance."

"In Kaseya, agents are shown as offline at times, and it is an area that is being improved."

"The solution can be improved with the addition of a mobile device manager."

"The tool's deployment is difficult. Microsoft needs to improve documentation with videos."

"Managing role-based access control within Microsoft Configuration Manager was not helpful because we had other identity management solutions specifically designated for identity management."

"Could do with some cosmetic improvements on the user interface."

"It is a bit of an old and outdated product."

"The main thing is that SCCM has to become an appliance instead of a server. When I say appliance, it has to come preconfigured so that it is drop-shipped into the enterprise and then you activate the feature sets that you want. It should pull down all the latest binaries. Once that is all there, it should have a discovery tool which goes out and discovers the assets within an enterprise. If the server, workstation, and applications are all coming from the same vendor, why not have the vendor do this work for us and automate it as much as it possibly can?"

"Regarding this, I'd like to mention the agent situation. When the agent on an end-user device is not functioning correctly, it can be quite problematic. It would be highly beneficial if there were a self-healing mechanism in place. Essentially, if the agent becomes corrupted or encounters issues, it should be able to rectify itself autonomously. This is particularly critical because, in order to utilize a tool like MECM (assuming you're referring to Microsoft System Center Configuration Manager), we need to deploy agents, known as AsMs, on all the devices we use, such as Windows 10 or Windows Server. Sometimes, when we deploy configurations or updates, they don't apply properly due to agent issues. This issue has been present since we began using MECM around 23 years ago. Unfortunately, there is currently no built-in mechanism for the agent to detect its own problems and initiate self-repair. Microsoft doesn’t have any feature to scan vulnerabilities and hence, they could include those."

"Microsoft Endpoint Configuration Manager could improve the integration."

More Microsoft Configuration Manager cons

Pricing and Cost Advice

"I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is cheap."

"The price is competitive and reasonable."

"Its licensing is quite complicated because we are getting the license not only for SCCM but for the full Microsoft package. We don't need to pay for a separate license. We need to have one license that includes everything we need, such as Windows, Microsoft 365, SCCM, encryption, and so on. So, we don't have a specific price for it. Perhaps, it is good that it includes the full suite of licensing of Microsoft. It is expensive, but we are getting a lot of features."

"Pricing and licensing are horrible. You have to not look at dollar value to use SCCM. It's super-duper expensive but it works. The acquisition cost is expensive, it's labor-intensive. But it works."

"I rate the price of Microsoft Endpoint Configuration Manager an eight out of ten."

"The price of SCCM depends on the size of the organization. The price is competitive."

"Pricing and licensing are a downside of SCCM. It's expensive. I'd have to confirm this, but I think they changed the licensing to core-based instead of socket-based. It's not cheap, because you have to buy the software, you have to buy SQL. Another thing we learned from talking to Microsoft is that they provide you a license for SQL if you run it on the same box as the primary server. If you run it outside that box, you have to buy SQL. Microsoft does recommend you running it on the same box because of performance. But then, in order to run SQL, SCCM, and everything on the same box, you better have some resources. It's an expensive solution. There's no doubt about it."

"The price model is different for every client."

"It comes free with the Microsoft account. We have a yearly agreement, and all products are covered under it."

More Microsoft Configuration Manager pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

11%

Government

11%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	13
Large Enterprise	64

Questions from the Community

What do you like most about Kaseya IT Center?

The solution's technical support is good.

See all answers

What needs improvement with Kaseya IT Center?

I would like to see MDM integration improved. It seems strange that it's not included. It's difficult to manage company phones without it. Many employees use company phones for work, even for tasks...

See all answers

What is your primary use case for Kaseya IT Center?

So, it's much bigger than just server monitoring. We can plan the deployment, handle it, and roll it back, and it can automatically roll it out. We can do it in the sandbox to see if there are any ...

See all answers

How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?

Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...

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How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?

ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...

See all answers

What do you like most about SCCM?

One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...

See all answers

Comparisons

IBM SevOne Network Performance Management (NPM) vs Kaseya IT Center

Compared 100% of the time

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Compared 10% of the time

ManageEngine Endpoint Central vs Microsoft Configuration Manager

Compared 7% of the time

Tanium vs Microsoft Configuration Manager

Compared 6% of the time

BigFix vs Microsoft Configuration Manager

Compared 4% of the time

PDQ Deploy vs Microsoft Configuration Manager

Compared 4% of the time

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Product Reports

Buyer's Guide

Server Monitoring

November 2025

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Buyer's Guide

Microsoft Configuration Manager

December 2025

Download Microsoft Configuration Manager product report

Also Known As

IT Center

Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS

Overview

IT Center overcome IT complexity and manage your entire IT environment to improve service quality, increase efficiency, and deliver new services rapidly and securely. IT Center is a comprehensive IT management solution that allows IT departments and Managed Service Providers (MSPs) to centrally manage and automate all of IT, from a single console.

Kaseya

Microsoft Configuration Manager streamlines IT management with features such as software deployment, patch management, and automation, centralizing operations for Windows environments. Integration with Microsoft products allows efficient oversight of workstations and servers.

Microsoft Configuration Manager provides comprehensive IT management, offering software deployment, patch management, and application pushing. Automation reduces manual tasks, ensuring consistency across systems. Centralized management enables standardized OS deployments, application updates, and configuration integrity. Integration with Microsoft products facilitates seamless operations, while hardware and software inventory, compliance reporting, and remote control functions enhance IT management. Users seek improvements in application deployment for those without deep scripting knowledge and desire better WSUS control, PowerShell and Intune integration, Linux compatibility, and user interface enhancements. Performance improvements are requested for remote user management and third-party application support.

What features enhance Microsoft Configuration Manager?

Software Deployment: Efficiently distribute software across large networks.
Patch Management: Automate and streamline update processes for security and functionality.
Automation Capabilities: Reduce manual effort and enhance consistency in IT tasks.
Centralized Management: Standardize OS deployments and application updates.
Integration with Microsoft Products: Seamless operation with existing Microsoft infrastructure.
Hardware and Software Inventory: Comprehensive tracking for assets and resources.
Compliance Reporting: Ensure compliance with internal and external standards.
Remote Control Functions: Enhance support and troubleshooting capabilities.

What benefits should users expect when evaluating Microsoft Configuration Manager?

Decreased Manual Work: Automation reduces time spent on repetitive tasks.
Enhanced Security: Automated patch management keeps systems secure.
Consistent Configurations: Centralized updates ensure uniformity across systems.
Improved Integration: Seamless operation within Microsoft ecosystems boosts productivity.
Comprehensive Oversight: Detailed inventory and reporting tools aid in strategic planning.
Streamlined Support: Remote capabilities improve IT support and user satisfaction.

Microsoft Configuration Manager is widely implemented in organizations to manage Windows workstations and servers. It is essential for deploying operating systems and applications, managing software updates, and conducting hardware and software inventories. The tool is crucial for endpoint and configuration management, ensuring compliance, and automating processes like patching and vulnerability management. Industries such as finance, healthcare, and education rely on Microsoft Configuration Manager to keep systems secure and operational, adapting it to address their specific needs and challenges in maintaining diversified IT environments.

Microsoft

Sample Customers

1st Community Federal Credit Union, AMC, All Coveredês, Atlanta Technology Force, Babcockês, Baker Triangle, BankFirst, Beltone New England, Big Brothers Big Sisters

Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad

Buyer's Guide

Kaseya IT Center vs. Microsoft Configuration Manager

November 2025

Free Report: Kaseya IT Center vs. Microsoft Configuration Manager

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