Executive SummaryUpdated on Sep 9, 2024
Sophos EPP Suite and Kaspersky Endpoint Detection and Response Optimum compete in the endpoint protection category. While Sophos is appreciated for its support and pricing, Kaspersky is favored for its feature set.
Features: Sophos EPP Suite is praised for ease of use, robust malware protection, and comprehensive support. Kaspersky Endpoint Detection and Response Optimum stands out for advanced threat analysis, automatic remediation, and a superior feature set.
Room for Improvement:Sophos EPP Suite could improve system performance, reduce false positive rates, and enhance integration capabilities. Kaspersky users highlight the need for better integration, more intuitive navigation, and less critical room for improvement suggestions.
Ease of Deployment and Customer Service:Sophos EPP Suite is commended for a straightforward installation process and responsive customer service. Kaspersky Endpoint Detection and Response Optimum garners positive feedback for deployment with a steeper learning curve, both providing strong customer support with a slight preference towards Sophos for quicker resolution times.
Pricing and ROI: Sophos EPP Suite is noted for competitive pricing and good ROI. Kaspersky Endpoint Detection and Response Optimum is perceived as more expensive but worth the cost due to advanced features, with users reporting higher ROI satisfaction validating its premium pricing.
