Executive SummaryUpdated on Sep 9, 2024
Kaspersky Endpoint Detection and Response Optimum and WatchGuard EPDR are leading security solutions. Users find WatchGuard EPDR to have an upper hand in features and ease of use, while Kaspersky is noted for value and support.
Features: Kaspersky EDR Optimum offers effective threat detection, automatic response features, and better integration with other systems. WatchGuard EPDR provides comprehensive real-time monitoring, detailed visibility into network activity, and superior analytics.
Room for Improvement: Users suggest Kaspersky could reduce false positives, enhance reporting tools, and improve integration. WatchGuard could streamline the update process, enhance documentation, and improve user interface design.
Ease of Deployment and Customer Service: Kaspersky EDR Optimum is noted for straightforward deployment and excellent customer service, with some users mentioning a learning curve. WatchGuard EPDR is easy to deploy with quicker setup experiences. Both products have positive customer service, with WatchGuard's ongoing support being more proactive.
Pricing and ROI: Kaspersky EDR Optimum users find it cost-effective with strong ROI despite initial setup costs. WatchGuard EPDR users feel the pricing is justified by advanced features, though generally costlier. Users are highly satisfied with WatchGuard's ROI due to its robust capabilities.
