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Kiteworks vs Oracle Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kiteworks
Ranking in Enterprise Content Management
14th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Email Security (27th), Managed File Transfer (MFT) (9th), Content Collaboration Platforms (14th), Secure Email Gateway (SEG) (11th)
Oracle Content Management
Ranking in Enterprise Content Management
10th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Document Management Software (8th)
 

Mindshare comparison

As of April 2025, in the Enterprise Content Management category, the mindshare of Kiteworks is 1.1%, up from 0.6% compared to the previous year. The mindshare of Oracle Content Management is 2.4%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Sukkanta Banerjee - PeerSpot reviewer
Two-factor authentication and .ZIP format make large file transfers very secure
The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth. Also, only the .ZIP format is supported because it is a very secure mode of file transfer, and that is why it is recommended. It also has built-in antivirus, so if it detects any malware it will quarantine the file and it won't be delivered. This is really important to keep the service up and running in a proper and secure manner. With people working from home, the data needs to be checked to see what kind of data is being sent. It has a two-factor authentication mechanism. For example, if a person with a particular domain is using Kiteworks and sends a file to a party outside of his domain, that external party has to go through two-factor authentication. The receiver gets a link that takes them to the setup of a temporary account, which will be valid for three days. The recipient will also receive a customized password separately. Only after all these steps will they be able to access the file. That access is only available to a person with the mail ID to which the file was sent. In addition, admins can see who is sending sensitive content, what that content is, and to whom it is being sent, and can track emails. One week of good training will give a user complete knowledge for using the solution. The system is very easy to use. You just click on "Compose," attach a file, and send it. It's very easy compared to Outlook or Teams. It's quite simple, even for someone logging in for the first time. It is very smooth and easy to send files.
Neilsen Seixas - PeerSpot reviewer
Streamlines document management and enhances collaboration through its robust features and intuitive interface
It's a comprehensive solution for managing documents within our organization's management framework. It employs document management methodologies. The personalization and customization capabilities of Oracle Content Management system are highly praised by customers. When they receive responses using this solution, the feedback is overwhelmingly positive. Customers love the ability to customize and personalize Oracle products to suit their needs. Integrating three Oracle products into one seamless solution enhances the user experience, making it easier for end-users to engage without being aware of the individual products involved. They simply interact with the solution, streamlining their digital processes. One significant challenge that our customers faced before implementing Oracle Content Management was effectively managing a large volume of documents. They struggled with centralizing document storage and organization. However, Oracle Content Management provided a solution by centralizing document management, making it easier and more efficient to handle. The user experience, especially in terms of simplicity and design of the Oracle Content Management interface, was a priority. I utilized the Oracle Content Management API for this purpose, ensuring seamless integration with other solutions. We consolidated three solutions into one user interface through the Oracle portal, which incorporated BPM and DPM for task management. This unified interface provided a streamlined experience for customers, rather than directly interacting with the Oracle Content Management interface. Our main challenge in implementing this was using ADF from Oracle. At the time, there was a scarcity of programmers skilled in the ADF framework in Brazil, necessitating in-house training for our team of developers to successfully execute the integration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"The solution can be used remotely; it's easy to upload and share files."
"Scalability is impressive."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The solution removes the limitations with file attachment size that is found with regular email."
"It's a comprehensive solution for managing documents within our organization's management framework."
"The product's initial setup phase was easy."
 

Cons

"Perhaps there could be a notification to users about their bandwidth or network packet loss."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."
"Oracle Content Management poses complexities in initial implementation and configuration."
"The only issue my company has with the tool is the licensing part, which is expensive."
 

Pricing and Cost Advice

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
"The price of Kiteworks is reasonable."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"The tool's licensing part is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Government
13%
Computer Software Company
8%
Healthcare Company
7%
Financial Services Firm
14%
Manufacturing Company
14%
Government
12%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What do you like most about Kiteworks?
The benefits that Kiteworks has provided to its customers in terms of data sovereignty.
What needs improvement with Kiteworks?
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...
What do you like most about Oracle Content Management?
It's a comprehensive solution for managing documents within our organization's management framework.
What needs improvement with Oracle Content Management?
The only issue my company has with the tool is the licensing part, which is expensive.
What is your primary use case for Oracle Content Management?
I utilize Oracle Content Management to collaborate on the documents.
 

Also Known As

Accellion
Oracle Document and Process Cloud, Oracle Content and Experience Cloud
 

Overview

 

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
TekStream Solutions LLC, NetCompany, AFG, Pride Mobility, TEAM Informatics Pty Ltd., Sutton Tools, Mythics, Inc., DVLA
Find out what your peers are saying about Kiteworks vs. Oracle Content Management and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.