Kiteworks vs SEEBURGER Business Integration Suite comparison

Kiteworks and Seeburger are both solutions in the Managed File Transfer (MFT) category. Kiteworks is ranked #9 with an average rating of 8.5, while Seeburger is ranked #14 with an average rating of 9.0. Kiteworks holds a 10.5% mindshare in MFT, compared to Seeburger’s 2.4% mindshare. Additionally, 100% of Kiteworks users are willing to recommend the solution, compared to 95% of Seeburger users who would recommend it.

Kiteworks

Read 13 Kiteworks reviews

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1,542 Comparison Views

100% willing to recommend

SEEBURGER Business Integrat...

Read 37 SEEBURGER Business Integration Suite reviews

749 Views
443 Comparison Views

95% willing to recommend

Kiteworks

SEEBURGER Business Integrat...

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Executive SummaryUpdated on Dec 15, 2024

SEEBURGER Business Integration Suite and Kiteworks both compete in the field of integration and file transfer solutions. SEEBURGER seems to have the upper hand in terms of integration capabilities, while Kiteworks excels in secure file transfer protocols.

Features: SEEBURGER Business Integration Suite offers outstanding management of diverse communication protocols, a user-friendly interface for newcomers, and allows for custom business process designs using its BPM designer. Meanwhile, Kiteworks provides secure file sharing and access control features, efficient large file transactions up to 100 GB, and supports two-factor authentication for enhanced security.

Room for Improvement: SEEBURGER users note the need for a simplified interface, better error monitoring, and improvements in OEM protocol adapters. Kiteworks users suggest improving admin console stability, streamlining the offboarding process, and seeking faster support and resolution times for system lags.

Ease of Deployment and Customer Service: SEEBURGER primarily supports on-premises deployment, with users calling for improved support quality and localization. Kiteworks offers flexible deployment options including cloud solutions and is appreciated for its centralized support structure despite occasional time zone-related communication barriers.

Pricing and ROI: SEEBURGER is seen as expensive but cost-effective with its extensive features, albeit with a complicated licensing structure. Users find ROI in operational efficiencies and reduced manpower. Kiteworks' pricing varies by region and configuration but is considered justified by its security advantages. Both products show ROI through efficiency gains and automation of manual tasks.

To learn more, read our detailed Kiteworks vs. SEEBURGER Business Integration Suite Report (Updated: March 2025).

Buyer's Guide

Kiteworks vs. SEEBURGER Business Integration Suite

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kiteworks

Ranking in Managed File Transfer (MFT)

9th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (14th), Email Security (27th), Content Collaboration Platforms (14th), Secure Email Gateway (SEG) (11th)

SEEBURGER Business Integrat...

Ranking in Managed File Transfer (MFT)

14th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business-to-Business Middleware (6th), API Management (23rd), Integration Platform as a Service (iPaaS) (11th)

Mindshare comparison

As of April 2025, in the Managed File Transfer (MFT) category, the mindshare of Kiteworks is 10.5%, up from 5.7% compared to the previous year. The mindshare of SEEBURGER Business Integration Suite is 2.4%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed File Transfer (MFT)

Featured Reviews

Sukkanta Banerjee

Senior Software Engineer at Wipro Limited

Two-factor authentication and .ZIP format make large file transfers very secure

The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth. Also, only the .ZIP format is supported because it is a very secure mode of file transfer, and that is why it is recommended. It also has built-in antivirus, so if it detects any malware it will quarantine the file and it won't be delivered. This is really important to keep the service up and running in a proper and secure manner. With people working from home, the data needs to be checked to see what kind of data is being sent. It has a two-factor authentication mechanism. For example, if a person with a particular domain is using Kiteworks and sends a file to a party outside of his domain, that external party has to go through two-factor authentication. The receiver gets a link that takes them to the setup of a temporary account, which will be valid for three days. The recipient will also receive a customized password separately. Only after all these steps will they be able to access the file. That access is only available to a person with the mail ID to which the file was sent. In addition, admins can see who is sending sensitive content, what that content is, and to whom it is being sent, and can track emails. One week of good training will give a user complete knowledge for using the solution. The system is very easy to use. You just click on "Compose," attach a file, and send it. It's very easy compared to Outlook or Teams. It's quite simple, even for someone logging in for the first time. It is very smooth and easy to send files.

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VARUNKUMAR

Mgr Value Chain Integration/EDI at a non-tech company with 10,001+ employees

Great end-to-end integration, data mapping, and communication protocols

At this moment, everything is working fine. When we are talking to them, when we are trying to bring all this mapping in-house, right now, SEEBURGER is doing everything for us. However, when we are thinking of going onto the cloud, so they are not using any of AWS or Azure which are more stable. They have their own private cloud. That's the reason we did not go ahead with managing everything by ourselves or moving into the cloud. They said that they're going to be doing it within the next two years, having access to Azure and AWS. That would be something we would like to see.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

"Scalability is impressive."

"The solution removes the limitations with file attachment size that is found with regular email."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

More Kiteworks pros

"We can use it to script and monitor processes."

"The product has the ability to handle high volumes of data efficiently."

"Among the most important [features] are the BIC 6 Converter and the communication protocols, which have the newer security features for certificates and encryption."

"Among the most valuable features are the EDI translator and a lot of the components which enable creating compliance sets. Having something standard out-of-the-box and being able to use that has been a huge benefit for us."

"SEEBURGER has helped us to enable digital business transformation. Every time we add a new customer, there is a digital footprint. This is no longer a manual process."

"One of the most valuable features is the option to have all integration patterns constantly updated in one platform. That is the main strength I see in using SEEBURGER Business Integration Suite (BIS). It means I can use a very old-fashioned pattern, combined with a very modern pattern. There are no limitations in terms of combining components because all the components simply fit together."

"When orders come in they go into our ERP system directly, so there is integration there."

"Having the SEEBURGER consulting team perform the installation alleviates a lot of headaches and ensures a stable system."

More SEEBURGER Business Integration Suite pros

Cons

"File location could be improved."

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"In my experience, their technical support can be a little slow."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."

"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."

More Kiteworks cons

"There are some aspects at the front, the actual queries that you use, that could be improved. They're all very minor to be honest."

"The product is not integrated very well with different cloud providers. We did work with the vendor to build a solution for Amazon, but there is no solution for other cloud providers like Google or Azure. The vendor needs to create adapters so that if we have a requirement to transfer data from our data center to another cloud, outside of Amazon, we would be delighted with that."

"The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take."

"I find the solution quite confusing to use, especially when looking at the tree structure."

"I don't think the scalability of the solution is that great because they have tied the solution to their named nodes and it does not allow scalability like some of the cloud products allow."

"SEEBURGER Business Integration Suite does not have an end user or subscriber console which can show the traffic status."

"The integration is not so excellent. While I'm not saying there is a problem, there is no pattern. When we start a new project, we have to work with new people and processes every time. The technical side of their system is very good, but their change process is not repeatable. It needs to be rebuilt each time."

"I would've liked, from day one, to learn how to do my own mapping. That would have saved a lot of time and effort if that had been brought forward earlier. It's there, I just didn't know about it. Also, some tidier, easier-to-use interfaces would help."

More SEEBURGER Business Integration Suite cons

Pricing and Cost Advice

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"The price of Kiteworks is reasonable."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"Sometimes it seems a little pricey, especially when some of the stuff is available through freeware, like SFTP communications... It costs a lot more money to buy this stuff from SEEBURGER but I think it's worth it in the long run."

"Our licensing model is based on transactions. We have a base service contract which is priced against a volume of transactions and another volume of individual transactions, which are covered by one service agreement. Then, we have development services on top of that. Our annual spend is around £80,000. It's about mid-priced, as there are some cheaper alternatives out there and some more expensive ones. It's neither cheap nor expensive. It's somewhere in the middle."

"Price and licensing are comparable to other systems. It's well-priced and simple. It's not user-based or anything. It's just per seat, per system. So, it's pretty straight forward. Because it's per system, one system is enough. However, if you want to make it larger, then you can grow with it."

"Pricing has always seemed fair."

"I had a problem at one time with their invoicing. I told them, then we worked on the process and improved it. They installed the connection between SAP and SEEBURGER BIS in Europe first. This was awhile ago. When I came along, I became involved in the project and started working with them. Every time that I made a request, the work was done well, but I was not receiving my invoices. I knew I had to pay for the work and was trying to find someone to send me the invoices or a report of what was being done. From that end, it was really not working. After a few years, I was complaining and not happy. At the end of the year, they would come with a long list of invoices to pay, which was really bad. So, I asked for a change. We worked on the process, and since five years ago, I have worked with SEEBURGER based in North America. Now, when I have a question, I know who to contact. They send me a report with invoices every month. They really reacted to my concern, and we improved the process. Since then, I have had no problem."

"I did a review of other options out there, as we moved into the future and our SAP implementation, that this would be the right solution. It was very comparable to other manage services out there. Thus, there wasn't any clear-cut reason to go in another direction."

"The solution provides the flexibility to start small and pay as you grow. SEEBURGER has a lot of offerings..."

"It has a very goofy pricing model in the sense that they have so many components and it's not very clear what components you require to do your work. When you ask for that, you learn that there's a surcharge for them. It's not that you buy a product and you can use all the compatibilities. They have all these different bits and pieces of it and you have to pay extra for all those things."

More SEEBURGER Business Integration Suite pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Government

13%

Computer Software Company

Healthcare Company

Manufacturing Company

16%

Computer Software Company

14%

Financial Services Firm

10%

Logistics Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

See all answers

What do you like most about Kiteworks?

The benefits that Kiteworks has provided to its customers in terms of data sovereignty.

See all answers

What needs improvement with Kiteworks?

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...

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What do you like most about SEEBURGER Business Integration Suite?

SEEBURGER Business Integration Suite is a highly stable solution that offers rich features for our B2B integration.

See all answers

What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?

I've heard that the solution is cheaper when compared to other products in the market.

See all answers

What needs improvement with SEEBURGER Business Integration Suite?

The solution's documentation is not up to the mark and needs to be improved.

See all answers

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Product Reports

Buyer's Guide

Kiteworks

March 2025

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Buyer's Guide

SEEBURGER Business Integration Suite

March 2025

SEEBURGER Business Integration Suite report

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Also Known As

Accellion

SEEBURGER BIS

Overview

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Kiteworks

With SEEBURGER’s experienced team behind you, and SEEBURGER BIS as the foundation of your hybrid integration strategy, you’re prepared for whatever comes your way – even as your business gains complexity and integration requirements increase.

SEEBURGER Business Integration Suite (BIS) is a unified, agile, secure and scalable platform that solves integration challenges across your business and ecosystem, so that you can make valuable connections between clouds, applications and people.

Our platform provides integration across all scenarios, including B2B/EDI, MFT, API and ERP on-premises, in the cloud and hybrid, in addition to expert support that is unmatched in the industry for your simplest to your most complex integrations.

Your APIs are likely multiplying quickly, and if you’re looking for a solution to manage, secure and scale them properly, you get all of the benefits and less of the hassle with our API Management toolkit.

Bring us your toughest B2B/EDI challenges. We help with difficult onboarding and partner connections, and will save you time and effort to complete complex projects. We make B2B easy with pre-packaged, re-usable content and automation capability, so your team can make the connection, and move on to the next mission.

Simplify your workload with our iPaaS solution. SEEBURGER iPaaS enables your team to save man-hours connecting data, applications and systems, by letting us handle all the time-consuming platform operations. We cover maintenance, updates, security, scalability and more.

Did you know that without managed file transfer (MFT), your company is at greater risk for a data breach? It’s as simple, and as dangerous, as that. The security and control you get with our centralized, easy-to-use solution ensures less risk for the company, and more sleep at night for you.

Our customers say it best! Check out our reviews you’ll see that SEEBURGER’s rock-solid, built-from-the-ground-up platform, is combined with an expert team, and stellar service. We power your connections, future-proof your vision and give you a competitive edge.

Seeburger

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza

Buyer's Guide

Kiteworks vs. SEEBURGER Business Integration Suite

March 2025

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