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LogLogic vs Trellix Helix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
8.7
Trellix Helix's support is praised for being responsive, efficient, professional, and knowledgeable, despite occasional delays.
 

Room For Improvement

No sentiment score available
Sentiment score
5.8
Trellix Helix needs a user-friendly interface, affordable licensing, efficient integrations, better support, and improved configuration and dashboard features.
 

Scalability Issues

No sentiment score available
Sentiment score
8.3
Trellix Helix is scalable and favored by larger enterprises, though high costs may deter smaller businesses despite its strong ratings.
 

Stability Issues

No sentiment score available
Sentiment score
9.3
Trellix Helix is highly stable and reliable, though customers may need support with third-party log parsing and minor performance fixes.
 

Valuable Features

No sentiment score available
Sentiment score
7.8
Offers seamless API integration, low false positives, strong automation, easy setup, advanced detection, and prevention features for comprehensive security.
 

Categories and Ranking

LogLogic
Ranking in Security Information and Event Management (SIEM)
52nd
Average Rating
6.0
Number of Reviews
2
Ranking in other categories
Log Management (54th)
Trellix Helix
Ranking in Security Information and Event Management (SIEM)
32nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of November 2024, in the Security Information and Event Management (SIEM) category, the mindshare of LogLogic is 0.2%, down from 0.2% compared to the previous year. The mindshare of Trellix Helix is 0.5%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

it_user121731 - PeerSpot reviewer
Situational awareness is a must but the biggest issue, is that it seems to deliberately use the lousiest compression.
Customer Service: On a scale of 1-5, 0. They say the right things but don't deliver when it counts. I've given numerous suggestions for improving the product but they've dismissed every single one. Technical Support: On a scale of 1-5, 0. Lower-level support is only interested in closing tickets as quickly as possible, not in fixing the issue. If you can get a senior-level engineer they're polite and patient but limited by the rest of the organization. Many of their fixes look like the kind of thing I set up at 2am to get through an issue to buy some time until we can fix it right during normal business hours. The difference is they never come back and fix it right.
Abanoub Alfy - PeerSpot reviewer
Helps prevent email attacks, like phishing and email spoofing attacks
We use Trellix Helix for protection against network attacks, TLS, and SSL attacks. We also use the solution for user behaviour accesses Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks. Trellix Helix's configuration and learning could be improved to identify…
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Healthcare Company
8%
Manufacturing Company
7%
Computer Software Company
16%
Comms Service Provider
13%
Manufacturing Company
11%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What needs improvement with FireEye Helix?
There is room for improvement in the integration capabilities of third-party tools. It has no problem connecting all solutions to Helix. Right now, we only connect one of Trellix's appliances to th...
 

Also Known As

No data available
FireEye Helix, FireEye Threat Analytics
 

Learn More

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Overview

 

Sample Customers

Astrium, Cerner, Children's Hospital, Effiage, Lavego, Plantronics, Skipton Building Society, The Body Shop, The Lowry, University of Manitoba
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about LogLogic vs. Trellix Helix and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.