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LogLogic vs Trellix Helix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogLogic
Ranking in Security Information and Event Management (SIEM)
58th
Average Rating
6.0
Number of Reviews
2
Ranking in other categories
Log Management (58th)
Trellix Helix
Ranking in Security Information and Event Management (SIEM)
31st
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of March 2025, in the Security Information and Event Management (SIEM) category, the mindshare of LogLogic is 0.2%, down from 0.2% compared to the previous year. The mindshare of Trellix Helix is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

it_user121731 - PeerSpot reviewer
Situational awareness is a must but the biggest issue, is that it seems to deliberately use the lousiest compression.
Customer Service: On a scale of 1-5, 0. They say the right things but don't deliver when it counts. I've given numerous suggestions for improving the product but they've dismissed every single one. Technical Support: On a scale of 1-5, 0. Lower-level support is only interested in closing tickets as quickly as possible, not in fixing the issue. If you can get a senior-level engineer they're polite and patient but limited by the rest of the organization. Many of their fixes look like the kind of thing I set up at 2am to get through an issue to buy some time until we can fix it right during normal business hours. The difference is they never come back and fix it right.
BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
16%
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investig...
 

Also Known As

No data available
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Astrium, Cerner, Children's Hospital, Effiage, Lavego, Plantronics, Skipton Building Society, The Body Shop, The Lowry, University of Manitoba
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about LogLogic vs. Trellix Helix and other solutions. Updated: March 2025.
842,690 professionals have used our research since 2012.