LogMeIn Central vs Microsoft Configuration Manager comparison

"Using the product, we provide a quicker response when supporting customers.​"

"I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good."

"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."

"It allows you to transfer along with many other functions."

"​The initial setup was simple."

"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."

"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."

"​The initial setup was pretty straightforward."

"The solution effectively handles inventory management, deployment, and reporting."

"I have found the solution to be scalable. We have around 50,000 users using the solution."

"We are happy with the collaboration of SCCM with Patch My PC, which allows us to do patch work."

"The most valuable feature is the graphical-based reports of software updates that have been successful, the ones that have failed, and a summary of where the failures are what security breaches may occur."

"I manage software updates and operating systems for devices, and within seconds, we can remotely deploy a system for, say, 2,000 devices. Not only that, but we can also deploy scripts and create comprehensive compliance rules."

"Technical support is very helpful and very responsive."

"The solution has a very good set of features."

"I find the product valuable for deployment recovery and it has done much more than that."

"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."

"I do not like the antivirus."

"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."

"The initial load is terribly slow and often has delays with the login page loading."

"There are some screens that are just ugly and difficult to manipulate."

"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."

"It is easy to get locked out, which is something that needs to be improved."

"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."

"The time the solution takes for updating systems could be quicker. For example, the system information status is not updating as it should. Additionally, the database synchronization querying is slow and could be improved."

"It should provide the ability to remotely connect to mobile devices. There are some solutions that are doing that, but with Microsoft Intune, the only way to remotely connect to devices outside the organization and mobile devices is by using TeamViewer. It is pretty strange for a big company like Microsoft to not have something for that."

"We'd like the solution to make it easier to manage remote users."

"They should improve their anti-malware policies like the SCEP policies. For instance, you can't have different policies for different servers, there is only one policy in all the servers, and everything is covered under that. For example, say you want to scan one group of servers on Saturday, and then you want to scan another group of servers on Sunday, you can't do that. You have to scan all your servers, a regular scan or a full scan, on the same day and at the same time. That's definitely one thing they need to resolve. In the next release, it would actually be nice if they included Apple products. It will also help if you can use Intune again. Their compliance reporting feature could also be better. They can maybe work a bit on that for patching now. It would be better if SCCM came with the functions of Right Click Tools built-in. If SCCM would have all those functions already built-in, we won't have to go and spend $5,000, just as an add-in from another company to get those functions."

"Our company would prefer not rebooting computers while people are using them. There seems to be no strategy behind it."

"In terms of scalability, I believe there's room for improvement. While SCCM is capable of handling our current needs effectively, scalability could be enhanced to accommodate future growth and larger deployments."

"The assets have reached their end-of-life, and patching them is a complex and laborious task. It would be highly advantageous if there were an integrated solution that provided distinct options for each end-of-life asset, streamlining the process and facilitating comprehension."

"The solution is on-premises. The cloud version of the product, if a person needs to be on the cloud, would be InTune, which already exists as an option. SCCM doesn't need to offer cloud features for this reason."

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."

"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."

"I complain about the price all the time. It's gone up from relatively inexpensively to, right now, about $2000 a year for me, based upon the number of machines I have. You say $2000 is not that bad, but the price has jumped up significantly over the past few years. They went three or four years without any price increases, and then they did a dramatic increase, three or four times the annual fee, two years in a row. But last year and this year it has been pretty stable."

"It is a little pricey. I have more than five seats, so I pay a $1000/year."

"It's probably worth the value, but the price increases over the last five years are getting harder to justify."

"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"SCCM comes with its own version of SQL Server. If you use that SQL Server with SCCM and don't use it for another applications than you get an SQL Server for free."

"The price of Microsoft Endpoint Configuration Manager is expensive."

"The licensing is good because they have various options, depending on what you are looking for."

"The price of SCCM depends on the size of the organization. The price is competitive."

"Microsoft provides a steep price for their enterprise products, but they offer very competitive pricing for their legacy customers."

"The price model is different for every client."

"I would rate the cost as eight out of ten."

"There is not a license needed to use the solution."