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LogMeIn Central vs Microsoft Configuration Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (9th)
Microsoft Configuration Man...
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
81
Ranking in other categories
Server Monitoring (3rd), Configuration Management (3rd), Patch Management (1st)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 4.8%, up 4.9% compared to last year.
Microsoft Configuration Manager, on the other hand, focuses on Server Monitoring, holds 9.8% mindshare, down 11.1% since last year.
Remote Monitoring and Management (RMM)
Server Monitoring
 

Featured Reviews

Kelsey Braun - PeerSpot reviewer
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…
MikeNelson2 - PeerSpot reviewer
Deployment recovery works well but requires configuration improvements
While I do not use the product frequently, many issues were due to configuration rather than the product itself. I cannot give an exact recommendation as it is not my area of responsibility. The team that uses it finds it adequate. It is presently good enough for us not to investigate other options. Overall, I rate the product a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like being able to dial in and transfer files for updates."
"One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well."
"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."
"It allows you to transfer along with many other functions."
"This solution has allowed granular permission access to machines, very consistent and solid most of the time."
"No issues with stability. It has worked on every platform I’ve tried it on, and not interfered with anything."
"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"The solution is stable."
"The most valuable features are application deployment and task-sequenced imaging."
"Technical support is very helpful and very responsive."
"This solution helps us by automating the patching of our system."
"It lets you know what your infrastructure is like and what state you are in."
"The most valuable feature is the scalability."
"This solution has made life easy with respect to patching, compliance, and OSD."
"I like its ease of use. It does what you need it to do, and it's a one-stop-shop for the company and for all your deployments. If you incorporate Intune into it, you can have both. You can bring your own devices and corporate devices, and everything runs out of SCCM and Intune."
 

Cons

"I do not like the antivirus."
"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."
"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"It is easy to get locked out, which is something that needs to be improved."
"Do not use the technical support."
"Initial setup was complex. There's a lot that goes into it."
"SCCM can improve on third-party application support."
"The deployment process is lengthy and should be quicker to complete."
"The solution does not support remote devices so the CMG is still required."
"One area of improvement is regarding the patching of Office 365 products. We have some difficulties on this side, and it can be improved."
"The main thing is that SCCM has to become an appliance instead of a server. When I say appliance, it has to come preconfigured so that it is drop-shipped into the enterprise and then you activate the feature sets that you want. It should pull down all the latest binaries. Once that is all there, it should have a discovery tool which goes out and discovers the assets within an enterprise. If the server, workstation, and applications are all coming from the same vendor, why not have the vendor do this work for us and automate it as much as it possibly can?"
"They should improve their anti-malware policies like the SCEP policies. For instance, you can't have different policies for different servers, there is only one policy in all the servers, and everything is covered under that. For example, say you want to scan one group of servers on Saturday, and then you want to scan another group of servers on Sunday, you can't do that. You have to scan all your servers, a regular scan or a full scan, on the same day and at the same time. That's definitely one thing they need to resolve. In the next release, it would actually be nice if they included Apple products. It will also help if you can use Intune again. Their compliance reporting feature could also be better. They can maybe work a bit on that for patching now. It would be better if SCCM came with the functions of Right Click Tools built-in. If SCCM would have all those functions already built-in, we won't have to go and spend $5,000, just as an add-in from another company to get those functions."
"The solution can be improved by speeding up the synchronizing of the policies on the devices."
 

Pricing and Cost Advice

"Having to spend so much money on remote access is what I feel to be a necessary evil."
"Coming from where it was free, it's getting to be expensive."
"The price needs improvement. It is ridiculously expensive now, and no features have really changed."
"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."
"It's probably worth the value, but the price increases over the last five years are getting harder to justify."
"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"
"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"There is an annual license needed to use the solution."
"The price model is different for every client."
"SCCM comes with its own version of SQL Server. If you use that SQL Server with SCCM and don't use it for another applications than you get an SQL Server for free."
"When you compare this solution with other tools in the market you might actually find a lot of variation in the pricing and that's why people opt for the other tools rather than Microsoft tools."
"There is not a license needed to use the solution."
"I would rate the cost as eight out of ten."
"We have a support license from Microsoft Endpoint Configuration Manager and the overall price of the solution is reasonable."
"The price of Microsoft Endpoint Configuration Manager is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
9%
University
9%
Financial Services Firm
8%
Financial Services Firm
13%
Computer Software Company
12%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with LogMeIn Central?
They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower device limit plans.
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...
 

Also Known As

No data available
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )
 

Learn More

 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
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