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LogMeIn Central vs Microsoft Configuration Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (8th)
Microsoft Configuration Man...
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
81
Ranking in other categories
Server Monitoring (6th), Configuration Management (3rd), Patch Management (1st)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 4.3%, down 4.7% compared to last year.
Microsoft Configuration Manager, on the other hand, focuses on Server Monitoring, holds 6.0% mindshare, down 8.6% since last year.
Remote Monitoring and Management (RMM)
Server Monitoring
 

Featured Reviews

Kelsey Braun - PeerSpot reviewer
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…
MikeNelson2 - PeerSpot reviewer
Deployment recovery works well but requires configuration improvements
While I do not use the product frequently, many issues were due to configuration rather than the product itself. I cannot give an exact recommendation as it is not my area of responsibility. The team that uses it finds it adequate. It is presently good enough for us not to investigate other options. Overall, I rate the product a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"​The initial setup was pretty straightforward."
"One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well."
"Using the product, we provide a quicker response when supporting customers.​"
"​The initial setup was simple."
"Provides remote access, allows me to get inside our network to be able to fix problems."
"This solution has allowed granular permission access to machines, very consistent and solid most of the time."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."
"I like its ease of use. It does what you need it to do, and it's a one-stop-shop for the company and for all your deployments. If you incorporate Intune into it, you can have both. You can bring your own devices and corporate devices, and everything runs out of SCCM and Intune."
"The main, clear valuable feature is updating the latest, patches and updates from Windows. This is the main feature we really utilize a lot."
"It saves a lot of money when you can install things automatically and they are installed the exact same way on every computer."
"Automation of operating system, application, and update deployments massively reduces IT operations effort."
"It lets you know what your infrastructure is like and what state you are in."
"It has the ability to perform mass distribution."
"The tool's most valuable features are easy patch management and software deployment."
"The most valuable features are application deployment and task-sequenced imaging."
 

Cons

"They should provide intermediate device limit options for the users."
"Do not use the technical support."
"The solution is expensive as hell."
"It is easy to get locked out, which is something that needs to be improved."
"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."
"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."
"There are some screens that are just ugly and difficult to manipulate."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"Microsoft Endpoint Configuration Manager can improve by allowing us to schedule the scripts, we don't have a script scheduling option and have to do it manually."
"On some hardware, we'd like an easier way to get peripherals attached."
"One area of improvement is regarding the patching of Office 365 products. We have some difficulties on this side, and it can be improved."
"We'd like the solution to make it easier to manage remote users."
"It should provide the ability to remotely connect to mobile devices. There are some solutions that are doing that, but with Microsoft Intune, the only way to remotely connect to devices outside the organization and mobile devices is by using TeamViewer. It is pretty strange for a big company like Microsoft to not have something for that."
"As far as load balancing across, they don't have that support yet, so that you can actually build multiple primaries and have it load balance across. They don't have any of that functionality yet. That would be a nice feature, to scale that way."
"The deployment process is lengthy and should be quicker to complete."
"It would be of benefit if Configuration Manager could be connected/integrated with multiple Microsoft Intune subscriptions rather than just one (the current limit)."
 

Pricing and Cost Advice

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"It's probably worth the value, but the price increases over the last five years are getting harder to justify."
"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."
"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."
"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."
"Coming from where it was free, it's getting to be expensive."
"The solution's price is reasonable."
"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."
"When you compare this solution with other tools in the market you might actually find a lot of variation in the pricing and that's why people opt for the other tools rather than Microsoft tools."
"Its price is okay because it is part of our licensing."
"The solution operates on a licensing model that can be expensive."
"For enterprises, there is an annual license required to use this solution. The price of the solution could be cheaper. However, this is mostly because of the exchange rate from the dollar to the Nigerian currency."
"SCCM comes with its own version of SQL Server. If you use that SQL Server with SCCM and don't use it for another applications than you get an SQL Server for free."
"The price model is different for every client."
"There is not a license needed to use the solution."
"The license price could be reduced for Microsoft Endpoint Configuration Manager They should make the price more affordable for smaller companies, most companies would be able to use the solution if it was priced better. There are more people on this cloud because you don't have to have either a server room or an on-premise server. You can have one IT person handle this without any local infrastructure."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
9%
University
9%
Financial Services Firm
8%
Financial Services Firm
12%
Computer Software Company
11%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with LogMeIn Central?
They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower device limit plans.
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...
 

Also Known As

No data available
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
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