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LogMeIn Central vs Microsoft Configuration Manager comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (9th)
Microsoft Configuration Man...
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
80
Ranking in other categories
Server Monitoring (2nd), Configuration Management (3rd), Patch Management (1st)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 4.5%, down 4.7% compared to last year.
Microsoft Configuration Manager, on the other hand, focuses on Server Monitoring, holds 9.5% mindshare, down 11.4% since last year.
Remote Monitoring and Management (RMM)
Server Monitoring
 

Featured Reviews

Kelsey Braun - PeerSpot reviewer
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…
Sachin Vinay - PeerSpot reviewer
We can specialize the policies related to each device group which ensures that each group has access to the applications they need for their work and non-work hours
I give the solution a nine out of ten. Maintenance is required for some client requests because a few of our cases involve clients reporting issues with their applications. We need to maintain their laptops because they usually run into issues while running other applications. However, in the case of personal computers, there is no problem. We can maintain them with only 20% of the typical maintenance requirements. I would recommend that everyone try out the Endpoint Manager solution from Microsoft. It is a great product because it integrates well with Microsoft products, which most organizations use. This reduces the number of integration and troubleshooting problems. Even if Microsoft products are not used in an organization, I still recommend this product. Other solutions are available but there may be some integration and troubleshooting problems.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"No issues with stability. It has worked on every platform I’ve tried it on, and not interfered with anything."
"Unattended remote assistance."
"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."
"​The initial setup was simple."
"The ability to manipulate and do things to the computer and file manager, then boot to safe mode, and see what is going on and track alerts. I use it all."
"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."
"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."
"The alerts are helpful."
"This solution captures all the devices in our infrastructure."
"The scalability to deploy the package."
"The most valuable feature of SCCM is the application distribution."
"The initial setup is fairly straightforward."
"The solution is stable."
"We have found the scalability to be quite good."
"SCCM does everything from A to Z for a Windows operating system."
"It does the job and meets our needs. With everybody working remotely these days, we are using this solution to deploy everything. The deployment of PCs is easy."
 

Cons

"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"The initial load is terribly slow and often has delays with the login page loading."
"I do not like the antivirus."
"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."
"They should provide intermediate device limit options for the users."
"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."
"The solution is expensive as hell."
"Do not use the technical support."
"The product needs to improve scalability."
"The availability of technical support could improve."
"Initial setup was complex. There's a lot that goes into it."
"SCCM does not scale well, which is one of the reasons we are not going to continue to use it."
"The database should be made to be more stable and robust, but not so much the configuration."
"Devices like smartphones and tablets are managed very well on VMware, however, they are absent in SCCM. I could configure iPad from the VMware site and it was done very easily. It should be just as possible on SCCM."
"Microsoft Endpoint Configuration Manager could improve the integration."
"Based on my experience with SCCM 2016, the main, big issue is not having a good user-friendly environment. It needs much better GUI."
 

Pricing and Cost Advice

"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."
"It's probably worth the value, but the price increases over the last five years are getting harder to justify."
"Having to spend so much money on remote access is what I feel to be a necessary evil."
"The solution's price is reasonable."
"It really is an expensive product for me.​"
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."
"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."
"As far as I know, it is an annual operating expense license."
"I would rate the cost as eight out of ten."
"I rate the price of Microsoft Endpoint Configuration Manager an eight out of ten."
"For enterprises, there is an annual license required to use this solution. The price of the solution could be cheaper. However, this is mostly because of the exchange rate from the dollar to the Nigerian currency."
"The licensing is good because they have various options, depending on what you are looking for."
"The solution operates on a licensing model that can be expensive."
"SCCM comes with its own version of SQL Server. If you use that SQL Server with SCCM and don't use it for another applications than you get an SQL Server for free."
"When you compare this solution with other tools in the market you might actually find a lot of variation in the pricing and that's why people opt for the other tools rather than Microsoft tools."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
University
9%
Manufacturing Company
9%
Financial Services Firm
7%
Financial Services Firm
12%
Computer Software Company
12%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with LogMeIn Central?
They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower device limit plans.
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...
 

Also Known As

No data available
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )
 

Learn More

 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
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