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Logpoint vs ManageEngine Log360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Logpoint ensures compliance, offers cost-effectiveness and predictable pricing, and boosts ROI, providing value in security operations.
Sentiment score
6.5
ManageEngine Log360 enhanced ROI by improving threat detection, reducing manual effort, and centralizing log data for better decision-making.
 

Customer Service

Sentiment score
7.4
Logpoint's customer service experiences response delays and varied technical support, with language barriers and stretched local representatives noted.
Sentiment score
6.9
ManageEngine Log360’s customer support is generally effective, responsive, and professional, with occasional delays in handling complex issues.
The technical support for Logpoint is very good, and I would rate it as nine out of ten.
Logpoint's customer support is not sufficient with only one engineer in the US.
 

Scalability Issues

Sentiment score
7.6
Logpoint offers exceptional scalability, adaptability, and modularity, supporting growth for small to medium enterprises with robust architecture.
Sentiment score
6.7
ManageEngine Log360 is scalable for various organizational sizes, though some users report challenges with licensing and device support limitations.
It is web-based and accommodates the expansion of our organization.
Logpoint is scalable and capable of expanding.
 

Stability Issues

Sentiment score
6.6
Logpoint generally maintains stability but can face issues due to hardware dependency and resource allocation, improving with newer versions.
Sentiment score
7.5
ManageEngine Log360 is generally stable and reliable, with minor issues tied to specific configurations or setups.
I have received reports indicating glitches and downtimes with Logpoint.
 

Room For Improvement

Logpoint requires better integration, usability, performance, documentation, installation processes, cloud capabilities, support, and threat management features.
ManageEngine Log360 requires enhancements in accuracy, cloud availability, integration, usability, stability, pricing, support, reporting, encryption, and automation.
Dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Logpoint needs to be cloud-native, as currently, it is not.
 

Setup Cost

Logpoint offers a cost-effective subscription model with fixed pricing, though advanced consulting fees could increase overall costs.
I rate the pricing at eight, suggesting it's relatively good or affordable.
 

Valuable Features

Logpoint offers cost-effective log management with advanced analytics, seamless integrations, and user-friendly SIEM and SOAR features.
ManageEngine Log360 offers easy deployment, comprehensive reporting, centralized dashboards, threat detection, user-friendliness, and excellent support while ensuring scalability and stability.
The UEBA enables us to monitor at the device level, and SOAR provides playbooks and templates that we can modify and incorporate into the platform.
It effectively facilitates logging and log storage and assists in security event management by ingesting security events.
 

Categories and Ranking

Logpoint
Ranking in Log Management
24th
Ranking in Security Information and Event Management (SIEM)
21st
Ranking in User Entity Behavior Analytics (UEBA)
8th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Endpoint Detection and Response (EDR) (30th), Security Orchestration Automation and Response (SOAR) (14th)
ManageEngine Log360
Ranking in Log Management
23rd
Ranking in Security Information and Event Management (SIEM)
19th
Ranking in User Entity Behavior Analytics (UEBA)
10th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Log Management category, the mindshare of Logpoint is 0.4%, up from 0.4% compared to the previous year. The mindshare of ManageEngine Log360 is 1.0%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Abdullah Secca - PeerSpot reviewer
Valuable monitoring and integration features boost compliance
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Julio Cesar De Faria Junior - PeerSpot reviewer
Real-time security management with potential for enhanced training materials
I use ManageEngine Log360 to manage company alerts. It is used in the security part, looking for issues in Active Directory and performing various tasks in Office 365 Using ManageEngine Log360 has been a significant improvement for our company because it consolidates multiple tools into a single…
report
Use our free recommendation engine to learn which Log Management solutions are best for your needs.
842,690 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
64%
Computer Software Company
10%
Comms Service Provider
4%
Manufacturing Company
3%
Computer Software Company
16%
Financial Services Firm
9%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for LogPoint?
The pricing is reasonable. The costs are charged on a yearly basis, however, I do not want to disclose exact figures.
What needs improvement with LogPoint?
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing w...
What is your experience regarding pricing and costs for ManageEngine Log360?
The cost is medium. It is not very expensive and not very cheap. It seems to be a good price for the range of tools it provides.
What needs improvement with ManageEngine Log360?
While ManageEngine Log360 is a significant improvement, there could be enhancements in terms of integrating more user-friendly training materials and better deployment documentation.
 

Overview

 

Sample Customers

AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Find out what your peers are saying about Logpoint vs. ManageEngine Log360 and other solutions. Updated: February 2025.
842,690 professionals have used our research since 2012.