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LogRhythm SIEM vs Trellix Helix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
LogRhythm SIEM is praised for improving visibility, reducing response times, and enhancing productivity for medium-sized organizations through automation.
Sentiment score
6.2
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
 

Customer Service

Sentiment score
6.3
LogRhythm SIEM's customer service is praised for quick, knowledgeable support, though higher-level assistance can have occasional delays.
Sentiment score
7.0
Trellix Helix's support is praised for being responsive, efficient, professional, and knowledgeable, despite occasional delays.
 

Scalability Issues

Sentiment score
7.0
LogRhythm SIEM is mostly scalable but faces challenges with older models, licensing, and cloud environment costs for smaller businesses.
Sentiment score
7.6
Trellix Helix is scalable and favored by larger enterprises, though high costs may deter smaller businesses despite its strong ratings.
 

Stability Issues

Sentiment score
6.1
LogRhythm SIEM is stable and reliable, though minor issues occur during upgrades or with complex queries and high event rates.
Sentiment score
8.4
Trellix Helix is highly stable and reliable, though customers may need support with third-party log parsing and minor performance fixes.
 

Room For Improvement

LogRhythm SIEM needs interface, integration, and performance improvements, enhanced tools, better documentation, streamlined processes, automation, and user-friendly dashboards.
Trellix Helix needs a user-friendly interface, affordable licensing, efficient integrations, better support, and improved configuration and dashboard features.
 

Setup Cost

LogRhythm SIEM offers transparency and competitive pricing, valued for features, despite high costs for large-scale deployments and services.
 

Valuable Features

LogRhythm SIEM excels in threat detection with AI, ease of use, extensive log collection, and seamless integration, enhancing security visibility.
Offers seamless API integration, low false positives, strong automation, easy setup, advanced detection, and prevention features for comprehensive security.
 

Categories and Ranking

LogRhythm SIEM
Ranking in Security Information and Event Management (SIEM)
7th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
172
Ranking in other categories
Log Management (10th)
Trellix Helix
Ranking in Security Information and Event Management (SIEM)
31st
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of January 2025, in the Security Information and Event Management (SIEM) category, the mindshare of LogRhythm SIEM is 3.6%, down from 4.9% compared to the previous year. The mindshare of Trellix Helix is 0.5%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Wail Khachfa - PeerSpot reviewer
Easy configuration and great user behaviour analysis and automation
The major feature of this solution is its easy configuration which helps different team members to work on it effectively. This kind of feature is not available in other solutions that need a special team dedicated to configure and extract reports. Another feature that I really admire is the significant improvement in the compliance in the auditing process by the solution. Our organisation-specific complaints require where the data needs to be forwarded, stored and searchable for a certain time period. This solution categorizes different types of data: cold, warm, and hot data. These features allow faster and easier extraction of any data even if the event was occurring several years ago. I also like other features, especially user behaviour analysis and automation. It studies the user behavior and if there is unusual traffic is recorded from a user, the solution flags it very effectively.
BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.
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Top Industries

By visitors reading reviews
Educational Organization
46%
Computer Software Company
8%
Financial Services Firm
6%
Government
6%
Computer Software Company
16%
Comms Service Provider
13%
Manufacturing Company
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the difference between log management and SIEM?
Rony, Daniel's answer is right on the money. There are many solutions for each in the market, a lot depends upon your ability to manage such tools and your budget. A small operation may be best s...
What needs improvement with LogRhythm NextGen SIEM?
The integration is slightly difficult with other assets, like EDR technologies or firewalls. Also, the back end is not as user-friendly as other solutions like IBM QRadar. The technical support is ...
What do you like most about LogRhythm SIEM?
I find LogRhythm's log management capabilities to be beneficial.
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What needs improvement with FireEye Helix?
There is room for improvement in the integration capabilities of third-party tools. It has no problem connecting all solutions to Helix. Right now, we only connect one of Trellix's appliances to th...
 

Also Known As

LogRhythm NextGen SIEM, LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM
FireEye Helix, FireEye Threat Analytics
 

Learn More

Video not available
 

Overview

 

Sample Customers

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about LogRhythm SIEM vs. Trellix Helix and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.