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LogRhythm SIEM vs Trellix Helix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.3
LogRhythm SIEM's customer service is praised for quick, knowledgeable support, though higher-level assistance can have occasional delays.
Sentiment score
8.7
Trellix Helix's support is praised for being responsive, efficient, professional, and knowledgeable, despite occasional delays.
 

Room For Improvement

Sentiment score
4.2
LogRhythm SIEM needs interface, integration, and performance improvements, enhanced tools, better documentation, streamlined processes, automation, and user-friendly dashboards.
Sentiment score
5.8
Trellix Helix needs a user-friendly interface, affordable licensing, efficient integrations, better support, and improved configuration and dashboard features.
 

Scalability Issues

Sentiment score
7.0
LogRhythm SIEM is mostly scalable but faces challenges with older models, licensing, and cloud environment costs for smaller businesses.
Sentiment score
8.3
Trellix Helix is scalable and favored by larger enterprises, though high costs may deter smaller businesses despite its strong ratings.
 

Setup Cost

Sentiment score
6.8
LogRhythm SIEM offers transparency and competitive pricing, valued for features, despite high costs for large-scale deployments and services.
No sentiment score available
 

Stability Issues

Sentiment score
6.1
LogRhythm SIEM is stable and reliable, though minor issues occur during upgrades or with complex queries and high event rates.
Sentiment score
9.3
Trellix Helix is highly stable and reliable, though customers may need support with third-party log parsing and minor performance fixes.
 

Valuable Features

Sentiment score
8.5
LogRhythm SIEM excels in threat detection with AI, ease of use, extensive log collection, and seamless integration, enhancing security visibility.
Sentiment score
7.8
Offers seamless API integration, low false positives, strong automation, easy setup, advanced detection, and prevention features for comprehensive security.
 

Categories and Ranking

LogRhythm SIEM
Ranking in Security Information and Event Management (SIEM)
6th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
172
Ranking in other categories
Log Management (10th)
Trellix Helix
Ranking in Security Information and Event Management (SIEM)
32nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of November 2024, in the Security Information and Event Management (SIEM) category, the mindshare of LogRhythm SIEM is 3.3%, down from 4.5% compared to the previous year. The mindshare of Trellix Helix is 0.5%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Joseph W. - PeerSpot reviewer
Has pre-built pieces for third party vendors and does not take a long time to implement
One of the main features that I like about LogRhythm SIEM is that there are a lot of pre-built pieces. Like with our AV, we didn't have to tell it how to read the logs; they already had it pre-made. So, we essentially just had to follow their guide to get the logs imported in and set up some rules for it. We've only had to manually create the parsing rules for a few of our vendors so that we could interpret the logs correctly. Most of them had already been pre-created for us. We use the Event Log Filtering feature a lot. We use it for simple troubleshooting tasks like when a user is logged out, to more important tasks like trying to investigate a threat. As far as its effect on productivity, we can go and search instead of trying to troubleshoot and guess what is causing an error. We can identify what the program is or where the hiccup is. LogRhythm helped us to identify a lot of blind spots. Originally, we didn't have a SIEM tool. We had auditors say that this is something that we should be doing. My management team asked me to go and find a product, and I researched a bunch of them and found LogRhythm. It really opened our eyes to see how much traffic we have, whether it's other IP addresses that are scanning us or external users trying to hit certain ports that could then get closed. It helped us tighten down some of those firewall rules that may have been left open unintentionally through other changes. It helped us a lot early on to identify who was trying to communicate with us or, essentially, who was trying to attack us. As far as our overall security posture, our SIEM tool was the initial push that really got us going into identifying where all of our threats were. We expanded over the seven years that we've had it, and I implemented at least eight other products that are all security related because the SIEM tool indicated the need to identify other risks. It really helped us as an organization to identify risks and move forward to a more secure environment.
Abanoub Alfy - PeerSpot reviewer
Helps prevent email attacks, like phishing and email spoofing attacks
We use Trellix Helix for protection against network attacks, TLS, and SSL attacks. We also use the solution for user behaviour accesses Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks. Trellix Helix's configuration and learning could be improved to identify…
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
44%
Computer Software Company
9%
Government
6%
Financial Services Firm
6%
Computer Software Company
16%
Comms Service Provider
13%
Manufacturing Company
11%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the difference between log management and SIEM?
Rony, Daniel's answer is right on the money. There are many solutions for each in the market, a lot depends upon your ability to manage such tools and your budget. A small operation may be best s...
What needs improvement with LogRhythm NextGen SIEM?
The integration is slightly difficult with other assets, like EDR technologies or firewalls. Also, the back end is not as user-friendly as other solutions like IBM QRadar. The technical support is ...
What do you like most about LogRhythm SIEM?
I find LogRhythm's log management capabilities to be beneficial.
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What needs improvement with FireEye Helix?
There is room for improvement in the integration capabilities of third-party tools. It has no problem connecting all solutions to Helix. Right now, we only connect one of Trellix's appliances to th...
 

Also Known As

LogRhythm NextGen SIEM, LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM
FireEye Helix, FireEye Threat Analytics
 

Learn More

Video not available
 

Overview

 

Sample Customers

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about LogRhythm SIEM vs. Trellix Helix and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.