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Lookout vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.8
Iboss customer service is praised for responsiveness, knowledge, efficiency, excellent support, proactive problem-solving, and dedicated account management.
Sentiment score
8.2
Lookout's customer service is praised for responsiveness despite communication challenges, with comprehensive support and knowledgeable teams ensuring efficiency.
No sentiment score available
 

Room For Improvement

Sentiment score
4.8
IBoss users seek improved reporting, security features, cloud integration, higher network capacity, intuitive configurations, and more efficient customer support.
Sentiment score
5.7
Lookout's Salesforce integration requires enhancements in APIs, identity integration, and multi-cloud support for better performance and innovation.
No sentiment score available
 

Scalability Issues

Sentiment score
8.2
iBoss provides scalable solutions for seamless bandwidth adjustment, supporting global expansion and efficient management of significant user loads.
Sentiment score
8.6
Lookout's scalable SaaS infrastructure enables seamless deployment across organizations, supporting varied device numbers and easy capacity adjustments.
No sentiment score available
We have flexibility with our primary and backup nodes if there's a large amount of web traffic.
 

Setup Cost

Sentiment score
6.4
Iboss offers competitive, transparent pricing with a per-user model, simplifying cost forecasting and enhancing budget predictability for enterprises.
Sentiment score
6.0
Enterprise buyers find Lookout's pricing fair, competitive, and cost-effective for security enhancements compared to solutions like Prisma and Umbrella.
No sentiment score available
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
 

Stability Issues

Sentiment score
8.2
iboss is highly stable with minimal issues; cloud transition improves performance, earning high stability ratings from users.
Sentiment score
8.1
Users praise performance but note potential stability issues due to partner involvement and gateway overutilization, affecting ratings.
No sentiment score available
 

Valuable Features

Sentiment score
7.7
Iboss provides scalable cloud security with advanced features like content filtering, SSL inspection, and seamless integration, enhancing user protection.
Sentiment score
7.3
Lookout's encryption and security features enhance compliance and usability in financial, government, and healthcare sectors, ensuring privacy and protection.
No sentiment score available
The solution's mental health function can detect if someone needs help.
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
13th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Internet Security (4th), Web Content Filtering (4th), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (13th), Secure Access Service Edge (SASE) (10th)
Lookout
Ranking in Secure Web Gateways (SWG)
23rd
Average Rating
7.2
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
Mobile Data Protection (7th), Cloud Access Security Brokers (CASB) (12th), Threat Intelligence Platforms (19th), Endpoint Detection and Response (EDR) (41st), Mobile Threat Defense (2nd), ZTNA as a Service (16th), ZTNA (11th), Secure Access Service Edge (SASE) (21st)
Zscaler Internet Access
Ranking in Secure Web Gateways (SWG)
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
51
Ranking in other categories
Internet Security (2nd)
 

Featured Reviews

Jack Hamm - PeerSpot reviewer
We experienced benefits immediately but the report generation is lagging
iboss excels on the networking side but lags slightly behind competitors like Zscaler and Netskope in terms of security feature parity. I'd like to see them accelerate development on the security side, particularly around data loss prevention. Using iboss for DLP instead of traditional endpoint solutions is preferable, but its current feature set requires some clunky workarounds. I'd also like to see better integration of DLP into the platform. Additionally, while it's improving, reporting can be slow at times. This is problematic when generating reports for executives who expect them immediately. I'd like to see further improvements in reporting speed and efficiency.
DB
Enhanced mobile security with visibility into app and website usage, but installation challenges remain
We use Lookout for mobile devices, such as phones It has reduced our risk around mobile devices. I like the security features and being able to see what apps and websites people are using. There is nothing we have come across that we've desired. We have been using Lookout for one year. The…
Bhaskar Rao - PeerSpot reviewer
It offers us a single point of control, but we've had some problems with performance
We use Zscaler as a secure internet proxy. All of the traffic is filtered through it. We have about 3,000 users at the organization.  All internet traffic goes through Zscaler, which protects the organization's IP, which isn't published publicly. Zscaler's cloud services filter and clear all…
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
Computer Software Company
19%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
Educational Organization
23%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
What is your experience regarding pricing and costs for Lookout?
The pricing is a little expensive. We are currently looking at comparisons with other solutions, including Umbrella.
What needs improvement with Lookout?
There is nothing we have come across that we've desired.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

iBoss Cloud Platform
CipherCloud
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Lookout vs. Zscaler Internet Access and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.