ManageEngine IT360 and PRTG Network Monitor compete in network monitoring and IT management. PRTG Network Monitor generally has the upper hand due to its comprehensive features and flexible deployment, appealing to users despite higher prices.
Features: ManageEngine IT360 offers integrated IT management with network, server, and application management, and provides real-time monitoring through detailed dashboards. PRTG Network Monitor is known for powerful monitoring capabilities with a wide range of sensors and customizable alerts, comprehensive data collection, and compatibility with various devices.
Room for Improvement: ManageEngine IT360 could enhance its ease of deployment and reduce technical involvement required during setup. The addition of more customizable features and improved data integration would benefit users. PRTG Network Monitor might improve by streamlining its interface further, expanding its functionality to cover more niche monitoring needs, and offering more flexible pricing tiers.
Ease of Deployment and Customer Service: PRTG Network Monitor offers flexible deployment and an intuitive setup process, along with responsive customer service. ManageEngine IT360 requires more technical involvement for deployment but compensates with strong support services. Users generally find PRTG easier to customize and deploy.
Pricing and ROI: ManageEngine IT360 presents a lower initial setup cost, capturing budget-conscious buyers. PRTG Network Monitor, while more expensive initially, often delivers substantial ROI through advanced features and scalability, contributing to long-term value and efficiencies.
With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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