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Matrix42 Unified Endpoint Management vs SOTI MobiControl comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
4.0
IBM MaaS360's customer service is praised, but technical support reviews are mixed, citing response time and solution adequacy issues.
No sentiment score available
Sentiment score
9.0
SOTI MobiControl's customer service is often praised for responsiveness but shows variability, especially with older versions and lower-tier support.
 

Room For Improvement

Sentiment score
3.9
IBM MaaS360 requires enhancements in UI, reporting, support, device management, security, and feature integration to match competitors.
No sentiment score available
Sentiment score
7.9
SOTI MobiControl requires detailed documentation, better UI, enhanced support, improved training, device support, app deployment, and effective customer service.
 

Scalability Issues

Sentiment score
8.5
IBM MaaS360 is praised for its scalability, effectively supporting both small and large organizations, despite some cost concerns for smaller businesses.
No sentiment score available
Sentiment score
10.0
SOTI MobiControl is praised for scalability and quick license/device additions but has redundancy and complex deployment server management issues.
 

Setup Cost

Sentiment score
6.8
IBM MaaS360 is cost-effective for some users, yet pricing pressure and mixed reviews highlight concerns over affordability and value.
No sentiment score available
No sentiment score available
SOTI MobiControl is competitively priced, offering flexible licensing and strong features, though initial setup costs can be high.
 

Stability Issues

Sentiment score
8.5
IBM MaaS360 is praised for stability and performance, though a few users experience minor issues like passcode delays and battery drain.
No sentiment score available
Sentiment score
9.3
SOTI MobiControl generally shows good stability, though occasional issues exist, particularly with updates, configurations, and large-scale deployments.
 

Valuable Features

Sentiment score
8.5
IBM MaaS360 offers efficient, secure device management with comprehensive tracking, BYOD support, user-friendly interface, scalability, and cost-effectiveness.
No sentiment score available
Sentiment score
8.8
This solution offers remote control, app deployment, tracking, geofencing, file sync, user-friendly interface, security, and cross-platform compatibility.
 

Categories and Ranking

IBM MaaS360
Sponsored
Ranking in Enterprise Mobility Management (EMM)
10th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
35
Ranking in other categories
Unified Endpoint Management (UEM) (7th)
Matrix42 Unified Endpoint M...
Ranking in Enterprise Mobility Management (EMM)
14th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Unified Endpoint Management (UEM) (13th)
SOTI MobiControl
Ranking in Enterprise Mobility Management (EMM)
5th
Average Rating
8.2
Reviews Sentiment
8.7
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Enterprise Mobility Management (EMM) category, the mindshare of IBM MaaS360 is 4.1%, down from 4.4% compared to the previous year. The mindshare of Matrix42 Unified Endpoint Management is 0.5%, up from 0.5% compared to the previous year. The mindshare of SOTI MobiControl is 7.3%, up from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Bijay Kumar Swain - PeerSpot reviewer
Ability to segregate data, well-suited for medium enterprises and installation is quick
We have some challenges. If we look at the challenges we face in the market, there are a few products like Sophos, where there are features of MaaS360, and the IBM EDR product, ReaQta. So, there are features from both ReaQta and MaaS360 available in Sophos, as well as a few other products, which we have challenges in replacing. MaaS360 definitely caters to a few of the requirements, but when someone is going for a solution, all the features are not available in MaaS360. It is like a combo, MaaS360, and IBM ReaQta, that is, EDR, ReaQta. Both of them, together as a combo plan, actually offer a very good proposition in terms of market competitors. There are a few products like Sophos and another product which have features from both endpoint detection and response and mobile device management. Because we have two different products with those features, we face challenges in proposing a particular product for the client. It is like a marketing challenge. The way other competitor products are available in the market. So it is better to have a different positive team, but, again, to remain in competition and have better scalability. So, IBM needs to integrate a few features that the competitors have in their products. No doubt, this is a different product, MaaS360. We call it MDM. We call it endpoint mobile device management. Then we call it different names that MaaS360 falls into. But when we are talking about competitor products, to remain in the competition, you need to have features that others provide. IBM surely has those features in other products, but not in MaaS360. The only challenge was replacing already existing competitor products with MaaS360. So, that’s the only area where we struggle because they always come with those requirements that they are already getting in the competitor’s product, which is not available in IBM’s MaaS360. So this product lacks some features, like Unified Endpoint Management.
Sanjay Mukhopadhyay - PeerSpot reviewer
It is a complete and competitive solution with excellent OEM support
Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of managing Kubernetes containers to that extent, and this is not very clear in the product fact sheet. It’s possible with Ivanti MobileIron, though, and Matrix42 seems to be one step behind in this aspect. Likewise, in terms of integration, there is still room for improvement in Matrix42 to integrate with more third-party tools compared to Ivanti, which has a larger number of integrations due to its size. MobileIron is an older product that has evolved over time, offering advantages in terms of readily available third-party APIs and integrations.
Sahi Ibrahim SOUMAHORO - PeerSpot reviewer
Provides enterprise mobility and remote control mobile device management
I would like to see some SMS integration so people can send data directly from a mobile phone through SMS when there's no internet. This feature would be good because there are some places in Africa where the internet stability isn't that good. During the voting process, they send the result through SMS. If SOTI can add the functionality where some of the clients can send information offline, via SMS, then that would be a good improvement for some places where there isn't a lot of internet stability.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
10%
Manufacturing Company
9%
Financial Services Firm
7%
Computer Software Company
24%
Financial Services Firm
11%
Retailer
10%
Manufacturing Company
8%
Computer Software Company
16%
Manufacturing Company
14%
Retailer
9%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What do you like most about IBM MaaS360?
We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the ope...
What is your experience regarding pricing and costs for IBM MaaS360?
IBM products are a little pricey, so it’s expensive. I would rate the pricing and licensing model a seven out of ten,...
What do you like most about Matrix42 Enterprise Mobility Management?
Matrix42 Enterprise Mobility Management offers on-premises deployment.
What needs improvement with Matrix42 Enterprise Mobility Management?
Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of...
What is your primary use case for Matrix42 Enterprise Mobility Management?
We use Matrix42 to separate personal and corporate profiles. There are many other features, like data leaks, security...
What do you like most about SOTI MobiControl?
The most valuable features of the solution are containerization and app control.
What needs improvement with SOTI MobiControl?
SOTI MobiControl currently lacks some DLP features. It would be good if SOTI MobiControl could offer a few functional...
 

Also Known As

Fiberlink MaaS360, MaaS360
Matrix42 Enterprise Mobility Management (EMM), Silverback Enterprise Mobility Management (EMM)
MobiControl
 

Learn More

 

Overview

 

Sample Customers

Bancroft, Garuda Indonesia
Partou Childcare
Citizen Mexico, Sanctuary Housing, PENINSULA HOTELS, East Orange High School, Andrews Distributing, Amey Plc, American Airlines
Find out what your peers are saying about Matrix42 Unified Endpoint Management vs. SOTI MobiControl and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.