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Microsoft Defender for Office 365 vs Trend Micro Cloud App Security [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare One
Sponsored
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Email Security (20th), Secure Web Gateways (SWG) (12th), Data Loss Prevention (DLP) (21st), Cloud Access Security Brokers (CASB) (13th), Distributed Denial-of-Service (DDoS) Protection (8th), Software Defined WAN (SD-WAN) Solutions (12th), Access Management (11th), Bot Management (3rd), ZTNA as a Service (9th), ZTNA (4th), Secure Access Service Edge (SASE) (10th), Remote Browser Isolation (RBI) (3rd)
Microsoft Defender for Offi...
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
61
Ranking in other categories
Email Archiving (1st), Email Security (2nd), Advanced Threat Protection (ATP) (2nd), Microsoft Security Suite (8th), Secure Email Gateway (SEG) (2nd)
Trend Micro Cloud App Secur...
Average Rating
8.2
Reviews Sentiment
6.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Featured Reviews

CV
Network Architect at IP Dimension
Cloud security has improved remote access and has reduced costs for smaller client sites
I have used Cloudflare One's Identity-Aware Proxy, and it is quite straightforward from what I have seen so far. The app registration on the Azure side integrates fully into Cloudflare, and I am very satisfied with that part because it is easy to set up. The integration of Cloudflare One's Secure Web Gateway and Zero Trust Network Access works without any issues. That part is pretty automatic, and if you complete the rest of the setup, it comes together by itself with no issues from my side. What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection. The hops get shorter and you get better latency. We have done testing to see if it is better. One thing that we did notice with our proof of concept with our current client is that they have people connecting from the UK. When they used their previous VPN solution, uploading CAD drawings and other files to the server took a long time. They mentioned that it is much quicker on Cloudflare One's solution. I definitely believe that is part of the improved performance, and I am satisfied with that as well. What is nice about Cloudflare One is that it makes the setup easier and also easier to train technicians to maintain it. Compared to legacy systems, we do not need to get fancy firewalls in place that are costly. That is definitely also a cost-saver with Cloudflare One.
Emeka Ndulu - PeerSpot reviewer
Cloud Solutions Architect at a tech services company with 201-500 employees
Improves threat visibility and response while reducing manual tasks and training users against phishing
I appreciate the attack simulation feature whereby I get to train users and educate them on how to identify phishing emails and spam emails, as well as the anti-spam protection. It gives me visibility into my threat environment and threat landscape to ensure that I am one step ahead of any likelihood of threats within my environment. I get to detect it and respond, so the threat intelligence is very effective. Microsoft security solutions save my time. It saves money because once I protect my environment, I don't lose money. It has decreased my detection time and my time to respond.
Murali Krishnan L - PeerSpot reviewer
Technical Manager (SOC Operations) at Novac Technology Solutions
User-friendly solution with good scalability
We use the solution to block phishing, spam, and impersonated emails The solution's feature for high-profile users' domains helps us detect impersonated emails. Also, its API-based features help in easy integration. The solution is easy to integrate and has the best feature for high-profile…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The simplicity of the solution is its valuable features as almost no effort was needed to learn the configurations. It is also one of the cheapest firewalls available in this category."
"It will take the blow rather than our applications should an attack occur."
"It is a stable solution."
"We mostly use Cloudflare WAF, and gets basic Cloudflaire DDoS, caching as extra bonus . We like the factor these features are all integrated into 1 console, simple to manage."
"The capabilities of the software are strong enough for me to do what it's supposed to do. For me, we don't need to do a lot of configuration on our site. We just enable it and monitor it."
"I'm very satisfied with the environment and the dashboard."
"The solution has different options that can be used to differentiate DDoS attacks."
"For Cloudflare Access, I am using the free plan...The most valuable feature is their protection."
"Microsoft Defender for Office 365 is a stable solution."
"The good part is that you don't have to configure it, which is very convenient."
"My experience deploying Microsoft Defender for Office 365 was seamless."
"My experience with customer support and technical support for Microsoft Defender for Office 365 has been excellent."
"The deployment capability is a great feature, and we're able to activate this feature throughout France with a click."
"The most valuable feature is the integration; it's a single console, so we don't have to switch around between multiple products, and another valuable feature is the ease of operations and maintenance."
"Defender helps us prioritize threats across our organization."
"The technical support is good and quick to resolve issues."
"Dependable with ease of integration with other security products."
"The initial setup is pretty straightforward."
"It has more intelligence features than other vendors."
"Trend Micro Cloud App is easy to use and easy to install."
"This is a very dependable solution and we are able to have a lot of Trend Micro security products integrated between each other."
"I find Trend Micro Cloud App Security useful for scanning our email boxes. We can scan them one by one, which is a good feature. It's not just gateway-level protection - we integrate the email system with it. They have special protection and parameters for phishing emails."
"The most valuable feature of Trend Micro Cloud App Security is its stability across all platforms."
"Our business emails are very important and Trend Micro Cloud App Security has provided a high level of protection. Additionally, there are updating the solution frequently."
 

Cons

"Feedback could be enhanced. While I work efficiently with Clover as a partner in Mexico City, sometimes the information and requests are easier to manage with more concrete solutions."
"Cloudflare One is not very powerful, but for what we require, it is basic and sufficient."
"Feedback could be enhanced."
"The initial onboarding was causing us some confusion."
"They don't have a person to provide support for customers using the solution under their free plan."
"The response time for support must be reduced."
"Our customers no longer use Cloudflare because its service is subpar."
"When there are any dynamic changes in complex applications, the tool takes a lot of time, making its analytics-related area a major matter of concern where improvements are needed."
"I was looking for some advanced features, like if I would receive an email that contains a legitimate file type, but the content is malicious, how I can protect against that?"
"Microsoft Defender for Office 365's Mac functionality requires improvement to deliver the same level of protection found on Windows devices."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"Configuring the default strategies and policies in Microsoft Defender for Cloud Apps generates a lot of noise and false positives."
"We are waiting for better software to block viruses."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"The pre-sales cost calculations could be more transparent."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"The granulation of the policy setup needs to be better. Right now, it is too basic."
"In the next release, I would like to see the cost go down."
"The solution's technical support services could be better."
"The price of the solution could improve by being lower."
"It would be great if Trend Mail Cloud App Security would be joined with a web security solution, making it a multiple-network solution."
"There is room for improvement in the DLP component of Trend Micro Cloud App Security."
"For improvements, I think it would be great if Trend Micro Cloud App Security could enhance their product to be a single SASE solution. It should be similar to competitors like Palo Alto."
"The pricing of this solution is quite high, about double what other similar solutions cost."
 

Pricing and Cost Advice

"The prices are slightly expensive."
"The pricing of the solution is cheap. The licensing cost is also very low. I rate the cost and pricing a three out of ten."
"Cloudflare Zero Trust Platform's pricing is good."
"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."
"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."
"The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice."
"The solution's pricing lacks transparency."
"The solution is not that expensive."
"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."
"For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
"From the pricing point of view, like any other product in the market, there is scope for negotiation."
"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
"The license is expensive because the cost is based on the number of users."
"It is much more expensive than using another solution because we have had to include some options and upgrade our license."
"The pricing has become expensive."
"While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offered by these licenses across various Microsoft products justifies the investment."
"The price of Trend Micro Cloud App Security is expensive for regular users. There are not any hidden fees. First-time users of the solution should purchase implementation packages or professional services."
"The pricing of the solution could be better."
"The product's pricing is reasonable compared to other vendors."
"The solution's price is mid-ranged."
"The cost of the license is on the high side. It's a yearly subscription."
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Top Industries

By visitors reading reviews
Construction Company
19%
Comms Service Provider
10%
Financial Services Firm
9%
Manufacturing Company
8%
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
7%
Performing Arts
13%
Manufacturing Company
10%
Financial Services Firm
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise12
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise11
Large Enterprise32
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

What needs improvement with Cloudflare Zero Trust Platform?
In my opinion, Cloudflare One can be improved mainly through compatibility, as the integration should be much simpler...
What is your primary use case for Cloudflare Zero Trust Platform?
Cloudflare One's primary use case for my organization is to protect servers and to provide remote access with the VPN...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
My experience with pricing, setup, and licensing is that it's actually quite reasonable even on the licensing side as...
What needs improvement with Microsoft Defender for Office 365?
I think Microsoft Defender for Office 365 can be improved by creating more educational pieces about not just looking ...
What is your primary use case for Microsoft Defender for Office 365?
My main use cases for Microsoft Defender for Office 365 include email hygiene.
What needs improvement with Trend Micro Cloud App Security?
For improvements, I think it would be great if Trend Micro Cloud App Security could enhance their product to be a sin...
What is your primary use case for Trend Micro Cloud App Security?
We use the solution for cloud data protection, particularly for email and file-sharing systems. It integrates with Mi...
What advice do you have for others considering Trend Micro Cloud App Security?
We chose the solution because they've been Gartner leaders for over 15 years, have a good customer base, and are a we...
 

Also Known As

Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform
MS Defender for Office 365
No data available
 

Overview

 

Sample Customers

23andMe
Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
MedImpact Healthcare Systems, ClubCorp USA, Copa Airlines, Aava, Azra Solutions, BSN INET Co, Ltd, Carhartt
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: June 2026.
900,277 professionals have used our research since 2012.