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Microsoft Dynamics AX vs SAP Business ByDesign comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
No sentiment score available
SAP Business ByDesign's support improves, offering faster responses and skilled help, but satisfaction varies, with some delays reported.
 

Room For Improvement

No sentiment score available
Sentiment score
4.1
SAP Business ByDesign needs improved budget control, HR features, reporting flexibility, an Arabic interface, and enhanced integration.
 

Scalability Issues

No sentiment score available
Sentiment score
7.4
SAP Business ByDesign is scalable for SMEs but limited in customization for larger organizations with complex needs.
 

Setup Cost

No sentiment score available
No sentiment score available
SAP Business ByDesign's annual pricing is usage-based, starting at $50,000, and considered expensive but competitive.
 

Stability Issues

No sentiment score available
Sentiment score
10.0
SAP Business ByDesign is mostly stable with high ratings, but some users report occasional stability issues needing better communication.
 

Valuable Features

No sentiment score available
No sentiment score available
SAP Business ByDesign excels in integration, user-friendliness, fast implementation, analytics, and efficient business operations management.
 

Categories and Ranking

Microsoft Dynamics AX
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
54
Ranking in other categories
ERP (5th), Activity Based Costing Software (3rd)
SAP Business ByDesign
Average Rating
7.8
Reviews Sentiment
7.3
Number of Reviews
15
Ranking in other categories
Cloud ERP (4th)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Microsoft Dynamics AX is designed for ERP and holds a mindshare of 6.7%, up 6.2% compared to last year.
SAP Business ByDesign, on the other hand, focuses on Cloud ERP, holds 8.4% mindshare, down 13.2% since last year.
ERP
Cloud ERP
 

Featured Reviews

SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
Majid-Mustafa - PeerSpot reviewer
Provides custom versions of reports personalized for users
For AI initiatives, you need to purchase a separate AI license to integrate with SAP Business ByDesign. I'd recommend SAP Business ByDesign for large companies that want to check data graphically, especially for monthly income, expenses, and taxes in the millions or trillions. Overall, for large-scale companies, I'd rate it ten out of ten.
report
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
12%
Financial Services Firm
6%
Retailer
6%
Computer Software Company
20%
University
11%
Real Estate/Law Firm
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
The 2012 version is obsolete, and we don't have any support for it.
What is your primary use case for Microsoft Dynamics AX?
My clients' use cases for the product cover domains like retail, manufacturing, IT communications, and HR.
What do you like most about SAP Business ByDesign?
The most valuable features of SAP Business ByDesign are customer invoicing and cost and revenue, from which I get the data for my project reports.
What is your experience regarding pricing and costs for SAP Business ByDesign?
The pricing depends on company size. It's cheaper for small companies and more expensive for large ones.
What needs improvement with SAP Business ByDesign?
There might be some hurdles when integrating with SAP ECC, but integration with SAP S/4HANA Cloud is smooth.
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
No data available
 

Learn More

 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Standard Bank of South Africa, AOK Bundesverband, PT XL Axiata Tbk, Tvoy Dom, Schaidt Innovations GmbH & Co. KG, DeLaval International AB, EMC Corporation, Lenovo, Castle Importing Inc., Unilever, Rifle Paper Co., RAK Ceramics, Rough Country, B&G Manufacturing, Life is good Inc., Joy Global Inc., City of Cape Town
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP. Updated: October 2024.
816,406 professionals have used our research since 2012.