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Microsoft Dynamics SL vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
6.3
SAP S/4HANA's customer service is knowledgeable, but response times vary, affecting user satisfaction due to delays and miscommunications.
The quality of customer service is excellent, and the speed is commendable.
 

Room For Improvement

No sentiment score available
Sentiment score
5.0
SAP S/4HANA needs usability, integration, cost, and customization improvements, focusing on AI, automation, and predictive capabilities for efficiency.
The cost of their support services could be more affordable.
 

Scalability Issues

No sentiment score available
Sentiment score
7.9
SAP S/4HANA is scalable for medium to large enterprises, supporting customization and flexibility for diverse industries, both on-premise and cloud.
SAP S/4HANA scales exceptionally well.
 

Setup Cost

No sentiment score available
Sentiment score
2.5
SAP S/4HANA pricing is high and varies by user count, deployment type, impacting smaller businesses more significantly than larger ones.
The cost of support services could be made more affordable.
 

Stability Issues

No sentiment score available
Sentiment score
8.0
SAP S/4HANA stability ranges from 70-90%, improving with proper implementation; issues mainly arise from customizations and infrastructure.
 

Valuable Features

No sentiment score available
Sentiment score
8.2
SAP S/4HANA offers scalability, user-friendly interface, real-time analytics, and integration, enhancing business efficiency and secure data handling.
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
 

Categories and Ranking

Microsoft Dynamics SL
Ranking in ERP
22nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SAP S/4HANA
Ranking in ERP
2nd
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
105
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the ERP category, the mindshare of Microsoft Dynamics SL is 0.2%, up from 0.2% compared to the previous year. The mindshare of SAP S/4HANA is 16.2%, up from 14.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Marisol Caamaño - PeerSpot reviewer
Reliable product with straightforward setup process
Overall, Dynamics SL served us well for many years. However, organizations should consider more modern solutions, especially those that support transactional processing, to avoid the inefficiencies associated with batch processing. I would advise looking into more modern solutions that avoid batch processing. While it was reliable, its batch system is outdated compared to newer transactional systems. I rate it a nine out of ten.
VARUN-JAIN - PeerSpot reviewer
The solution is highly scalable, with solid performance and integration
S/4HANA implementation is always complex because you need to configure it to work with your infrastructure. SAP only provides the license, not hardware, but they will connect you with a partner like HPE or IBM. It's extremely costly if you ask for SAP to implement it, but you can deploy through some vendor like HCL, TC, Infosys, or Capgemini, and then you need to enlist a hardware partner. The complexity also varies by industry. If it's a small industry with $40 million of revenue annually, the business processes will be simple. However, deployment is tricky for heavy manufacturing, energy, etc.
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Top Industries

By visitors reading reviews
No data available
Educational Organization
38%
Manufacturing Company
9%
Computer Software Company
9%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Dynamics SL?
If I put myself in the customer's shoes, it's easier to use. Reporting would be a very valuable feature.
What needs improvement with Microsoft Dynamics SL?
The product's primary improvement area would be its batch processing system. Transitioning to a transactional processing system would significantly enhance its efficiency and usability.
What is your primary use case for Microsoft Dynamics SL?
Our primary use case for the platform was managing our financial and operational processes across multiple companies. We are a group with 11 to 12 companies, and Dynamics SL has been integral in ma...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
In future releases, I would like to see more availability zones and VPCs so customers have more freedom to choose. Also, more training so customers can utilize the training enablement.
What is your primary use case for SAP S4HANA?
I'm an architect. S/4HANA is an intelligent enterprise. When an organization needs an application or software to run its operations, S/4HANA comes into play. SAP is the market leader in ERP. S/4HAN...
 

Comparisons

No data available
 

Also Known As

Dynamics SL, MS Dynamics SL
SAP S4HANA
 

Learn More

 

Overview

 

Sample Customers

ASAP, Espartec, S.A de C.V., TGLT, Calder‹n Autopartes El_ctricas, GGS Systems, CLEAResult, Shared Spectrum Company, Scope Global Pty Ltd
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Microsoft Dynamics SL vs. SAP S/4HANA and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.