Try our new research platform with insights from 80,000+ expert users

Microsoft Entra External ID vs Tools4ever HelloID comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Entra External ID
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
19th
Average Rating
7.4
Number of Reviews
3
Ranking in other categories
Customer Identity and Access Management (CIAM) (11th), Microsoft Security Suite (32nd)
Tools4ever HelloID
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
26th
Average Rating
9.8
Number of Reviews
4
Ranking in other categories
Single Sign-On (SSO) (23rd)
 

Mindshare comparison

As of November 2024, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Microsoft Entra External ID is 1.6%, up from 0.6% compared to the previous year. The mindshare of Tools4ever HelloID is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Oluwakorede Oladipo - PeerSpot reviewer
Aug 20, 2024
Promotes centralized user management and easy to setup
The most beneficial feature for us is the ease of setup. With about five clicks, we can generate unique IDs and keys and set up in less than 30 minutes. We can also generate these for multiple years simultaneously, which is convenient. In Azure, you can set up access rules. Just because an app is linked to Active Directory doesn’t mean everyone can access it automatically. You can make it so users have to give consent before getting access. You can also control which apps can connect to Active Directory. For Microsoft Exchange, we use multi-factor authentication to protect our information, which helps keep it secure by requiring more than just a password to log in. Centralizing user management has positively impacted our operational costs and efficiency. We no longer need multiple systems to manage users, especially in our SaaS applications. This has improved turnaround time for user management tasks and streamlined our processes, making things more efficient. We use the SaaS version, so there's no on-premises infrastructure. The integration is mainly done through setup, linking it to our domain and Active Directory.
Sep 12, 2019
A flexible solution for application management, and facilitated centralization of our IAM
We use HelloID for ourselves and our customers. It helps us manage all access to our applications. In our situation, we have a HelloID portal and our clients also have a HelloID portal. When our clients need support, our employees are able to access the client portal without the need to log in…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's similar to using a Microsoft account to create accounts on other websites. We are also using Microsoft Entra to monitor which applications our guests are using. This allows us to filter, block, or adjust permissions for these applications as needed for our collaborators."
"The most beneficial feature for us is the ease of setup. With about five clicks, we can generate unique IDs and keys and set up in less than 30 minutes. We can also generate these for multiple years simultaneously, which is convenient."
"It's quite easy to manage and monitor."
"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc."
"Now we can easily control who has access to which client or client application."
"The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO."
"You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."
 

Cons

"Technical support needs improvement."
"The problem with Microsoft products is that they often cater to enterprise-level needs, which can be too costly for medium-sized businesses."
"I would like to see faster synchronization."
"Integration with other Tools4ever applications such as SSRPM and IAM would be nice."
"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."
"I would like to have the built-in provisioning module improved."
"Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique."
 

Pricing and Cost Advice

"We don't pay separately for Microsoft Entra External ID as it's part of our Microsoft Exchange subscription."
"In terms of costs and pricing, this solution is worth every penny."
"Since HelloID is very reasonably priced, the return-on-investment is fast."
report
Use our free recommendation engine to learn which Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions are best for your needs.
814,763 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
11%
Manufacturing Company
8%
Healthcare Company
8%
Computer Software Company
19%
Government
11%
Educational Organization
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Entra External ID?
It's quite expensive, especially as you grow and add more users. Initially, with a small number of people, the costs were manageable.
What needs improvement with Microsoft Entra External ID?
The problem with Microsoft products is that they often cater to enterprise-level needs, which can be too costly for medium-sized businesses. When you move beyond a small team and start growing, the...
What is your primary use case for Microsoft Entra External ID?
We had a project to integrate our Active Directory, which was running on our site, and invite external collaborators, such as freelancers, to connect to our domain via an invitation. Additionally, ...
Ask a question
Earn 20 points
 

Also Known As

Azure Active Directory External Identities
HelloID
 

Learn More

Video not available
 

Overview

 

Sample Customers

Information Not Available
Willis Independent School District, David Douglas School District
Find out what your peers are saying about Microsoft Entra External ID vs. Tools4ever HelloID and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.