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Microsoft Entra External ID vs Zilla Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra External ID
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
13th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
8
Ranking in other categories
Customer Identity and Access Management (CIAM) (7th), Microsoft Security Suite (26th)
Zilla Security
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
17th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Identity Management (IM) (20th)
 

Mindshare comparison

As of April 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Microsoft Entra External ID is 1.7%, up from 1.0% compared to the previous year. The mindshare of Zilla Security is 1.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Corrado Vigano - PeerSpot reviewer
Solution integrates well with existing systems while being easy to use
The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use. Furthermore, Microsoft's reliability in providing a clear roadmap for the solution is very important, especially at a time when cybersecurity is a risk in every company. The solution is easy to reuse and not difficult to find expertise for in the market because it is widespread. It is gaining attention even from partners and from the market on the offering side. This serves as a good starting point for customers who can develop internal competence on the solution. Additionally, the presence of reliable partners who know the solution and can provide internal knowledge is the best aspect for them.
Hubert Hopkins - PeerSpot reviewer
Reasonably priced, responsive support, and easy to implement access reviews
There is still no automated way to de-provision access due to a review completion, but they are getting there in terms of making it unified. Right now it is just a one-way integration, importing user lists. I believe they working on it. I can pull a user list in, but when I do a review, the results get sent to a ticket which requires a person to execute. As a result of the review, there is no automation for the removal of access. They are going there, and the next step is to continue to streamline the process operationally and resource-wise. The review process is great. The scope for improvement is more at the results end. It would be great if it could systematically communicate with that end system and remove the requested access automatically.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Entra External ID is more secure, offering a secure environment."
"The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use."
"It's quite easy to manage and monitor."
"It's similar to using a Microsoft account to create accounts on other websites. We are also using Microsoft Entra to monitor which applications our guests are using. This allows us to filter, block, or adjust permissions for these applications as needed for our collaborators."
"The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use."
"The single sign-on access is the most useful feature we use."
"The most valuable feature for me is the firewall capabilities."
"The most beneficial feature for us is the ease of setup. With about five clicks, we can generate unique IDs and keys and set up in less than 30 minutes. We can also generate these for multiple years simultaneously, which is convenient."
"I enjoy the ease of setup and creation of a review. Being a user of the tool or kind of an admin of the tool, the ease of setup of an access review is valuable."
"We had these spreadsheets all over the place, but now we have a library of evidence to consult when needed. Zilla keeps everything in one place. It's not scattered all over anymore."
 

Cons

"A common concern among the customers I visit is the unpredictability of Microsoft's costs at every renewal. This is really bothersome for the customer, and I would say it is the worst element I have seen in these years."
"There is room for improvement in AI technology for Microsoft Entra External ID, particularly in providing detailed alerts."
"I would like to see faster synchronization."
"Single sign-on for external applications such as Oracle could be improved to be a little bit cheaper."
"The quality of Microsoft customer support varies. With an enterprise contract, good resources are usually provided, especially in regions like Saudi Arabia or UAE. However, we have faced challenges with support quality, especially in some subcontinent areas where the resources might not be as experienced."
"Technical support needs improvement."
"Microsoft's pricing is complex and difficult to fathom due to a range of different licensing options."
"I generally find Microsoft solutions expensive, especially in specific offerings."
"There is still no automated way to de-provision access as a result of a review, but they are getting there in terms of making it unified. They are getting closer to that."
"Maybe this is coming with their AI module, but I would like to see a feature that performs baseline analysis of permissions that may not fit into a role, and it attempts to group them into a role. We've run into problems with applications where someone has not created a role but assigned ad hoc permissions to a user. We still need to do some manual work to identify the group that the user belongs to. It would be amazing to have Zilla streamline that."
 

Pricing and Cost Advice

"We don't pay separately for Microsoft Entra External ID as it's part of our Microsoft Exchange subscription."
"It has been fair because we have been in from the beginning or close to the beginning. I know it is not truly an identity access management system yet, but its price was one of the appealing factors for us to purchase it at the time. It was reasonably priced."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
11%
Healthcare Company
7%
Security Firm
30%
Financial Services Firm
13%
Retailer
6%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Entra External ID?
The cost can be a factor for Microsoft Entra External ID, but in general, it offers a scalable and efficient solution compared to deploying individual solutions.
What needs improvement with Microsoft Entra External ID?
Some areas where Microsoft Entra External ID could improve include cost and enhanced security for integration with federated logins like LinkedIn and Gmail.
What is your primary use case for Microsoft Entra External ID?
I am working on a project for a university where we are trying to create a digital twin of a coral reef restoration project in Saudi Arabia. This involves using a big data platform and developing a...
What is your experience regarding pricing and costs for Zilla Security?
It has been fair because we have been in from the beginning or close to the beginning. I know it is not truly an identity access management system yet, but its price was one of the appealing factor...
What needs improvement with Zilla Security?
There is still no automated way to de-provision access due to a review completion, but they are getting there in terms of making it unified. Right now it is just a one-way integration, importing us...
What is your primary use case for Zilla Security?
We use the tool for access reviews. It is mainly for our regulatory SOX compliance. That was the main use case, and why we purchased Zilla back at the end of 2021.
 

Also Known As

Azure Active Directory External Identities
No data available
 

Overview

Find out what your peers are saying about Microsoft Entra External ID vs. Zilla Security and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.